Subaru of Pembroke Pines - Service Center

On July 26, 2021, I responded to Subaru of Pembroke Pines, I've been there once before and I left a review on Google, needless to say I am extremely satisfied with their service, additionally one of th Pines, I've been there once before and I left a review on Google, needless to say I am extremely satisfied with their service, additionally one of the main things that I like to point out is that from the moment you arrive, you are kept informed and when you leave, weather your vehicle stays or you take it, you are kept informed via text or email of the progress. Chris the Service Manager keeps exceeding himself and raising the bar of excellence. I'd like to ad that, I've dealt with Jorgr Tocuyo(Service advisor) and he is very courteous, knowledgeable and prompt and what a gentleman. Needless to say that, this Dealer is a place to go when you are in need to repair or suggestions regarding your vehicle. More

Had issues with my tire that turned out to be dry rot and damaged the wheel while driving, they discovered the issue along with others. Helped alot with pricing and provided a loaner when needed after servic damaged the wheel while driving, they discovered the issue along with others. Helped alot with pricing and provided a loaner when needed after service extended by 1 day. More

Amazing customer service! Steven Ross is an awesome service advisor! Mr. Steven goes beyond and will exceed your expectations. He takes time to explain and take care of all of our family vehicles. ~ s service advisor! Mr. Steven goes beyond and will exceed your expectations. He takes time to explain and take care of all of our family vehicles. ~ simply the best! That’s for getting me into SURAU 💥 great experience! I hope everyone gets the same experience I always have at Subaru when I visit to do any service to my vehicles. Cheers to Subaru for having someone like him! He is a great asset to Subaru of Pembroke Pines. More

Subaru provides excellent customer service. All they make you feel welcome. They treat you like a family member’s. They take time to explain everything in detail. I really appreciate all their help! you feel welcome. They treat you like a family member’s. They take time to explain everything in detail. I really appreciate all their help! More

I have to say that Jorge T. went above and beyond to ensure that I got extraordinary service and that my car was properly serviced. He will be my go to person when it comes to my car. ensure that I got extraordinary service and that my car was properly serviced. He will be my go to person when it comes to my car. More

Let me share my experience with Subaru Pembroke Pines. I own a 2017 Subaru that has 30K miles. The AC started blowing hot air so I called the dealership. At first the told me that there was a recall and tha own a 2017 Subaru that has 30K miles. The AC started blowing hot air so I called the dealership. At first the told me that there was a recall and that the next appointment was in two weeks. After speaking with a Manager and asking for a loaner they told me to take it in the next day. It turns out that in addition to the recall part, there was another issue which was covered by my extended warranty. However, they charged me a diagnostic fee of $150. I disputed the charge with Joe, the Service Rep., to no avail. So I ask, is it good business? Not in my book, not only will I never again get a Subaru, I will not recommend the car nor the Pembroke Pines dealership service to anyone! More

Joe Salerno was just terrific. Friendly, accommodating and knew his stuff. Car was fixed and available for pick up within the promised time frame. I would not hesitate to return here for future service and knew his stuff. Car was fixed and available for pick up within the promised time frame. I would not hesitate to return here for future service (preferably with Joe as the service advisor). More

They are the best. Johnson (sales rep) and Jaime (finance manager) went above and beyond to help me get a vehicle. I have been to several dealerships but I wasn't able to get the type of service I got with S manager) went above and beyond to help me get a vehicle. I have been to several dealerships but I wasn't able to get the type of service I got with Subaru of Pembroke Pines. I recommend them highly. More

Joe in the service department was a professional and provided excellent service. Truly top notch. I would highly recommend the service department to anyone who cares for the best of their subaru. provided excellent service. Truly top notch. I would highly recommend the service department to anyone who cares for the best of their subaru. More

Primera visita al dealer por un servicio a mi Subaru Forester sport fui atendido por navarro con amabilidad respeto y profesionalidad , muy satisfecho con mi visita. Forester sport fui atendido por navarro con amabilidad respeto y profesionalidad , muy satisfecho con mi visita. More