Subaru of Pembroke Pines - Service Center

Waiting for car Most of the procedure was ok, finished within a reasonable time Only problem no one spoke to me about they did, I had to request to speak with someon Most of the procedure was ok, finished within a reasonable time Only problem no one spoke to me about they did, I had to request to speak with someone otherwise everything was ok More

I own a 2017 STI and I experienced the motor knocking and ended up then not turning over. I was advised to take the car to Pembroke Pines where I first met Jorge (Parts Manager) who went out of his way and ended up then not turning over. I was advised to take the car to Pembroke Pines where I first met Jorge (Parts Manager) who went out of his way and set me up directly with the Service Manager, who then appointed me Joe as my Service Advisor. From there things took off and between Jorge and Joe, I had the best experience. Jorge would give me weekly updates while Joe made sure I was taken care and in the end I receive my car back in 100% working condition. I’m one who hates dealerships, but these guys changed my perspective and from now on I will be bringing my car to them only and mind you I live in Kendall. Thank you Jorge and Joe and everyone who put their time in my car, I appreciate it to the extreme! More

First visit turns repeat customer... I could not be more pleased with my experience with the Service Department at the Pembroke Pines Subaru location. You guys did a super job taking care I could not be more pleased with my experience with the Service Department at the Pembroke Pines Subaru location. You guys did a super job taking care of me having no appointment.This was my first visit at your dealership. I am now and forever a repeat customer. More

Always a wonderful experience. Service providers are professional, helpful, thorough, explain solution to problem carefully. Feels like family is taking care of me. Five. stars!! professional, helpful, thorough, explain solution to problem carefully. Feels like family is taking care of me. Five. stars!! More

Service was fast and professional. With the current Covid-19 virus the service professionals did everything they could to keep me and there staff safe. Covid-19 virus the service professionals did everything they could to keep me and there staff safe. More

Great experience. Elba went above and beyond to help me understand the service being done to my vehicle. She was very professional and has great customer service skills. I will be taking my vehicle back to understand the service being done to my vehicle. She was very professional and has great customer service skills. I will be taking my vehicle back to Subaru of Pembroke Pines for all my services. More

Joe was friendly and professional Joe always work with me giving me the information of what needs to be done and Joe understands that I have a budget and always works with me. Joe always work with me giving me the information of what needs to be done and Joe understands that I have a budget and always works with me. More

Great service as always Service was great as always. I don't remember the name of my service person but he is always services me and is very friendly and quick in taking ca Service was great as always. I don't remember the name of my service person but he is always services me and is very friendly and quick in taking care of me. More

Jaime makes the Service Department one of the best in Browar Got my vehicle in for my service quickly, and I waited for it done in record time. Jaime is great about explaining what was done, and my next service Got my vehicle in for my service quickly, and I waited for it done in record time. Jaime is great about explaining what was done, and my next service. More

Simply a great service team that goes above and beyond. It’s always a great service experience at this location. Responsive, courteous and timely. I recommend them. It’s always a great service experience at this location. Responsive, courteous and timely. I recommend them. More