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Subaru of Pembroke Pines - Service Center

Pembroke Pines, FL

4.3
993 Reviews

993 Reviews of Subaru of Pembroke Pines - Service Center

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August 12, 2019

No appointment needed We came in for an oil change when needed while we we’re on vacation and we’re taken right away without an appointment. It took time but but being take More

by Jdp3631
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2019

Suspension noise fixed Great service would not hesitate to come in again and again! Friendly staff! On time. Amazing customer service. Felt at home when my car was being ser More

by brici0323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe salerno
Aug 12, 2019 -

Subaru of Pembroke Pines responded

Thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 11, 2019

Great service Very pleased with the professional service from Jaime Gaitan and the rest of the staff. Very puntual, helpful and courteous. Very happy with the servi More

by MGIRALDO13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Gaitan in service department. Subaru
Aug 12, 2019 -

Subaru of Pembroke Pines responded

Thank you for your kind words! We're happy we could help. If you have any additional questions, we will be more than happy to assist you! Safe travels!

August 10, 2019

Joe Salerno is awesome. This Subaru dealership has thorough service, competent workers and Joe always knows what’s going on. They take your car in immediately, you have to ex More

by HHADD001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Salerno
Aug 12, 2019 -

Subaru of Pembroke Pines responded

We really appreciate your great feedback! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 10, 2019

Always more money then we expect This is a second time that we bring this in for the “already paid” maintenance, and it costs us a lot of money. We lease cars from Lexus, Mazda, and S More

by dmonash1
Recommend Dealer
No
Employees Worked With
Joe
August 08, 2019

Replacement battery They tested and replace a battery that I just bought brand knew from Costco . They made sure the electrical system was running great. I had a excelle More

by FWENGLESBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Castillo
Aug 09, 2019 -

Subaru of Pembroke Pines responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback!

August 07, 2019

Service review Joe Solano is an awesome Service Manager. The price for routine service is extremely high compared to others brands. My first Oil change caused sp More

by CINFUL007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Medina
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Audwin Lovinsky
August 06, 2019

Service Steve Ross is my Service advisor. He is very friendly and takes the time to listen to me and to explain what I need to understand about the service. More

by ALICIAIBANEZ40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
August 05, 2019

Excellent Serive Joe was professional and personable. Joe was able to get me in and out in a timely manner on a busy Saturday. i will make sure he is my service rep ne More

by tmsavage55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Aug 07, 2019 -

Subaru of Pembroke Pines responded

Hello, thank you for your great comments about Joe! We're glad we could be of service to you, and we hope you continue to choose us for all your vehicle needs. Thanks again!

August 03, 2019

Excellent professional staff and service Joe Salerno and Chris of your service department were able to provide great service though I didn’t have an appointment. I was previously getting my More

by JSHEN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Salerno, Chris, Kyle Thompson
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