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Subaru of Pembroke Pines - Service Center
Pembroke Pines, FL
988 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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988 Reviews of Subaru of Pembroke Pines - Service Center
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June 08, 2019
GREAT service at Subaru of Pembroke Pines This location is far from my home now but I wouldn't go anywhere else. Top notch service from Steve and team. Thank you! Julie This location is far from my home now but I wouldn't go anywhere else. Top notch service from Steve and team. Thank you! Julie More
by Julie S-F
Verified CustomerEmployees Worked With
don't know Steve's last name
June 08, 2019
High price for “free” 24 month Service Service took as expected but was shocked at ridiculous price for minimal services given. $519 for basic minimal “recommended” services. Will not be Service took as expected but was shocked at ridiculous price for minimal services given. $519 for basic minimal “recommended” services. Will not be bringing back unless it is for warranty work. Standard fees are just too expensive for me. My mistake I should have refused other services, won’t happen again. Also didn’t get car washed for 2nd time in for service as they were too backed up and I didn’t want to wait another 1/2 hour. More
by steven56lt
Employees Worked With
Joe Salerno
June 07, 2019
Wonderful and speedy Highly recommended. Steven was very cordial, attentive, and knowledgeable. We were in and out exactly in the timeframe he had predicted, with all nee Highly recommended. Steven was very cordial, attentive, and knowledgeable. We were in and out exactly in the timeframe he had predicted, with all needed services completed as expected. More
by alex_santillan79
Employees Worked With
Steven Ross
June 06, 2019
Service I came for oil change and tire rotation which was done. I also had an issue with CarPlay when I would be talking on phone and it would briefly go to r I came for oil change and tire rotation which was done. I also had an issue with CarPlay when I would be talking on phone and it would briefly go to radio and you couldn’t hear person on phone but then it would come back to phone. It has done this several times. Also had issues where I would plug phone in but it would not connect to car play the phone was on but when I would hit the subaru section for Bluetooth it would not accept it. Happened several times but no pattern for occurrences. They did an update but it didn’t seem to fix. Next day after service it did it 3 times. Like I said no pattern. It could happen one day and not the next. Not a consistent problem More
by cbrad4577
Employees Worked With
Joseph Salerno
June 04, 2019
The Best Service Center - Extraordinary Service I scheduled a routine oil change service with Pembroke Pines Subaru Service Center. Immediately a service associate came up and start the preliminary I scheduled a routine oil change service with Pembroke Pines Subaru Service Center. Immediately a service associate came up and start the preliminary run down upon my arrival. Then Jaime Garcia, my Service Consultant, greeted me with welcome, reviewed my mileage and recommended necessary maintenance. The whole process took about an hour and a half, smoothly. Before I left, Jaime also professionally informed me that what parts will be a concern for my next routine, so it will not be a surprise when I come next time. All employee in this Service Center are nice, waiting area are clean and refreshment provided. Two Thumbs Up!! More
by Loretta C
Employees Worked With
Jaime Garcia
May 31, 2019
Joe its AAA+++ I had a problem and was scheduled for the following day. Joe took care of it and gave priority as I had to pick up the kids in school. great service I had a problem and was scheduled for the following day. Joe took care of it and gave priority as I had to pick up the kids in school. great service and great team. More
by MK181
Employees Worked With
Joseph /Joe
May 30, 2019
Excelente service and attention Siempre encuentro buena atención y servicio, allí siempre se siente uno como en su propia casa, gracias Subaru de Pembroke Pines por su personal tan e Siempre encuentro buena atención y servicio, allí siempre se siente uno como en su propia casa, gracias Subaru de Pembroke Pines por su personal tan eficientemente y profesional I always find good service and attention, there always feels like one in your own home, thanks Subaru of Pembroke Pines for your staff so efficiently and professionally. More
by juliovlbn
Employees Worked With
Joe service department
May 30, 2019
Great service We bought our car there but live over an hour away. They are so Much better than the dealer near us. Love the service center and Stephen. Always ta We bought our car there but live over an hour away. They are so Much better than the dealer near us. Love the service center and Stephen. Always takes great care of us and includes all the little extras with no hassles. More
by AROSEWALKER
Employees Worked With
May 29, 2019
Oil change Jaime Garcia, the service advisor, was very good. He explained what are included on the service for the day. My car was done earlier than the promised Jaime Garcia, the service advisor, was very good. He explained what are included on the service for the day. My car was done earlier than the promised time. More
by mjmdeluna
Employees Worked With
Jaime Garcia
May 28, 2019
Great experience Second service appointment for my 2018 Crosstrek. Joe was more than helpful and facilitated all needed service courteously and efficiently. Thanks to Second service appointment for my 2018 Crosstrek. Joe was more than helpful and facilitated all needed service courteously and efficiently. Thanks to all! I’ll be back More
by KEYHUESO
Employees Worked With
Joe Salerno
