Subaru of Pembroke Pines - Service Center

Great job Compared to prev. 2 service times, this was greatly improved (3 hrs, 5 hrs). This was 90 min (same service). I do not live close by, so I really drea Compared to prev. 2 service times, this was greatly improved (3 hrs, 5 hrs). This was 90 min (same service). I do not live close by, so I really dreaded coming due to the very long waits in the past. I really did not need a ride home this time. Hope it continues this way. More

Best people ever I’ve been driving about an hour each way to Subaru Pembroke Pines for 3 years. From purchasing my car with Dirk to having Joe help me with service, al I’ve been driving about an hour each way to Subaru Pembroke Pines for 3 years. From purchasing my car with Dirk to having Joe help me with service, all of it is painless and done with smiles. As I look to the future with a larger family and larger vehicles required I know where I’ll go to buy my next car. More

Excellence service as always I have purchased 4 Subarus for my son and I from Subaru of Pembroke Pines since 2014. The main reason I keep coming back is the way you are treated at I have purchased 4 Subarus for my son and I from Subaru of Pembroke Pines since 2014. The main reason I keep coming back is the way you are treated at the service department. In my lifetime I have had many different vehicles, and in some dealership service departments they act like they are doing you a favor to service your vehicle and take your money. Every time I go for service at Subaru of Pembroke Pines , Joe Salerno makes you feel like family and truly enjoys and appreciates your business. Also a stop in side and Barry Levine always has time to chat and see how you are doing. I went in for a oil change and tire rotation yesterday, and Joe got it done and car washed on a rainy day in a very fast time. I will keep gladly keep coming back More

#family Joe is real easy to talk to and is always going above and beyond for his customers. Explains everything with the utmost professionalism. Again #famil Joe is real easy to talk to and is always going above and beyond for his customers. Explains everything with the utmost professionalism. Again #family. More

Great service! Jamie Garcia was my service specialist, and has been in the past, nothing but great things to say about him! He is courteous, friendly and professiona Jamie Garcia was my service specialist, and has been in the past, nothing but great things to say about him! He is courteous, friendly and professional. Highly recommend. More

Treatment was different after my free 24 months of service.. The service rep Steve was awesome, he went above and beyond to answer any questions I had about what happens now that my free 24 months of complimenta The service rep Steve was awesome, he went above and beyond to answer any questions I had about what happens now that my free 24 months of complimentary service are over, I had gone over the 24 months for the last service by a few weeks and he was still able to help me out to get the service covered by the warranty. The only things that I was unsatisfied with this time around were that I scheduled a recall fix for the Harman Kardon speakers as part of my service visit and they said they performed the fix but im still getting a message on my Subaru Starlink saying that I have to take my car in to fix the recall issue so I dont think they cleared the message in my cars system. The other thing that I was unsatisfied with was that normally when I bring in my car for service they give it a free complimentary car wash but this time around at the 24 month maintenance point they completely skipped the free car wash, not a good last impression once the free complimentary services are over if they want me to keep coming back for service to the dealership. More

Great and fast service Jaime always explains what type of service my car needs and why. I’m usually out at the promised time. Every one is courteous and friendly. Jaime always explains what type of service my car needs and why. I’m usually out at the promised time. Every one is courteous and friendly. More

Excellent service I took my Subaru in to service a recall issue as well as a faulty boot. Repairs were done fairly quickly and Jaime took care of the paperwork, keeping I took my Subaru in to service a recall issue as well as a faulty boot. Repairs were done fairly quickly and Jaime took care of the paperwork, keeping me updated during it all. He was great to deal with. More

Superior service As always great service and Jaime is the best service manager I have ever worked with. He takes his time to provide outstanding customer service that As always great service and Jaime is the best service manager I have ever worked with. He takes his time to provide outstanding customer service that makes you want to go back over and over again. More

Amazing service!!! I came in with a few issues with my car, and Subaru at pembroke pines treated me better than I anticipated. Joe was straightforward, which I respec I came in with a few issues with my car, and Subaru at pembroke pines treated me better than I anticipated. Joe was straightforward, which I respect and he made my experience great! Thank you Joe for everything! You ate the reason my next car will be another Subaru More