Subaru of Pembroke Pines - Service Center

Recall Called in for a recall, one week later my car broke. They accuse me i was in accident and have to pay big amount to fix it. Called in for a recall, one week later my car broke. They accuse me i was in accident and have to pay big amount to fix it. More

Part was great and part was terrible The mechanics were great, but I am very displeased with my service adivsor. I was told my oil change was $75, then the bill was $103, the cashier told The mechanics were great, but I am very displeased with my service adivsor. I was told my oil change was $75, then the bill was $103, the cashier told me oil changes are $45. I didn't ask for any extra services nor was I told I was getting anything extra, and my bill does not reflect any thing extra. More

WELL DONE Steven Ross was outstanding. He dealt with several issues and accomplished the task ahead of schedule. I was dealing with tight time constraints due Steven Ross was outstanding. He dealt with several issues and accomplished the task ahead of schedule. I was dealing with tight time constraints due to upcoming travel and the service team got the job done. Kept me informed along the way. More

Thorough, Efficient, and Non-Aggressive . Strongly recommend. Fast and friendly service. Explained multi-point inspection report. Steven Ross is my preferred service choice for a advisor. . Strongly recommend. Fast and friendly service. Explained multi-point inspection report. Steven Ross is my preferred service choice for a advisor. More

Best service experience I have owned different car brands and have service them with the brand service center. But never had experience such service like the recently perfor I have owned different car brands and have service them with the brand service center. But never had experience such service like the recently performed in my car. From the courtesy loaner to the updates on my vehicle status and the warm friendly team members. Great place to take your Subaru for service. More

Another fantastic visit Steven Ross was my service advisor and Brian Cone as my mechanic are my go to combo and they are the best team you could possibly ask for. As a person Steven Ross was my service advisor and Brian Cone as my mechanic are my go to combo and they are the best team you could possibly ask for. As a person who does a lot of work on his own cars, it's nice to see these two breaking the stereotypes about dealerships. More

smooth operations terrific, friendly employees help you through the process smoothly car comes out, a little later than promised, shiny and bright Jaime goes over th terrific, friendly employees help you through the process smoothly car comes out, a little later than promised, shiny and bright Jaime goes over the results of your check list and happily answers any questions More

Nice and simple All went well until it was time to check out. I was not informed that the vehicle was ready to pick so I waited and waited and waited. After about 15 All went well until it was time to check out. I was not informed that the vehicle was ready to pick so I waited and waited and waited. After about 15 minutes I went up to the cashier to inquire about my car and to my surprise, the paper work was on the desk. So my question is, after dropping of the paper at the cashier, please inform the customer. Also, even do the service was done and the car was washed (according to the attendant), the car was not in the driveway for pick up; so I had to wait another 8 - 12 minutes to get the car. This is not much but is an extra 25 minutes, more or less, waisted on nothing, not engaging with the customers, not respecting peoples time. In my experience with customers, you must keep them engaged to keep them coming back and happy. More

1. Service On time, as promised by Dirk, functional and comfortable waiting room, and service fully explained by Steve. Could be an incentive to have two Subar On time, as promised by Dirk, functional and comfortable waiting room, and service fully explained by Steve. Could be an incentive to have two Subaru.Thank you. More

good experience Good Experience. Jaime Rivera was punctual, friendly, answer all my question and i'll by glad to refer my friends to him. keep the good work and gre Good Experience. Jaime Rivera was punctual, friendly, answer all my question and i'll by glad to refer my friends to him. keep the good work and great service More