Back

Subaru of Sherman Oaks

Van Nuys, CA

not yet
rated
69 Reviews

5747 Van Nuys Blvd

Van Nuys, CA

91401

Directions

Is this your dealership?

69 Reviews of Subaru of Sherman Oaks

Sort by
July 11, 2022

I do not recommend that you gamble on Subaru Sherman Oaks' service department. Each time I have gone here I've been left with an unresolved problem. Their staff are welcoming, but each time I’ve been More

by friendofonyx
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Unknown Tech
August 13, 2019

No friction, no hassles.Just wonderful service. Once again great service great people.Thank you like always for making my service on my 2016 STI a wonderful experience.Your the best.Highly recommend More

by Meat
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
All of them
April 03, 2019

Excellent Service My '17 Subaru STI was having some issues, so I brought it in to Subaru Sherman Oaks to have it looked at. My service advisor was Scott Smith. He was v More

by Ariel G.
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Scott Smith
July 01, 2018

Incompetence, Upselling, Untrustworthiness “Per customer request”—not true! I was told several things were needed to be done, like new filters and fluids, so I had them done. General service wa More

by Sweetpea
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
I don’t believe in singling out people; they are a team
October 17, 2017

2017 Outback Purchase Wife had been looking at Outbacks for several years and decided to get a limited model. She got an email from certified Subaru deals and saw some top More

by Sportsmedman
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jaime
October 14, 2017

Bait and Switch Do not use this dealership!!! I had made an appointment at 10:30 am today to test drive and purchase an Outback 2017 pre owned touring 3.5R and had More

by disappointed
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Logan Clark
September 13, 2017

incompetent technicians Took my car in for a fix for a recall. On top of taking 6 weeks to repair, my car stared burning oil and smoking after I got it back. Took it to a dif More

by PW
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
Darrel
August 03, 2017

Worst customer service ever I have reached out to this dealership multiple times now to ask questions about a vehicle i would like to purchase. I live pretty far from them and I More

by Shadow09
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Breanna Scott, Mayra Lopez, Tyler Rohn, Yesenia Lara, Melanie Aldana.
August 25, 2016

Brought my Outback for a repair. Brought in my Outback for a repair. They estimated $280.65 for parts and labor up front. My wife paid the whole invoice upfront on cc. I called anothe More

by Not Happy
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
William service manager.
September 10, 2015

Shady people. Horrible Business model Shady people here. I spoke to Yessenia on the phone asking for a 2016 STi Base World Rally Blue. They asked if there was another color or car I was in More

by shibli09
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Yessenia
1
...
1 - 10 of 69 results