Subaru of South Hills

Ted is the best, showed up for tires on wrong day, he fit us in. us in. More

Have always received a great service at this facility. Excellent communication between the service and customer. Excellent communication between the service and customer. More

Great place, accommodating wait room. Quick and reliable. Knowledgeable advisors in the service department. Friendly. Quick and reliable. Knowledgeable advisors in the service department. Friendly. More

My Forester needed a new transmission valve body. Ted and the service team were great to work with. They got it covered under the extended warranty Subaru automatically extended per a service bulleti Ted and the service team were great to work with. They got it covered under the extended warranty Subaru automatically extended per a service bulletin. Subaru is a great company and so is the South Hills service. They did the fix and even took care of some recalls and got me back on the road same day. Thank you! More

Worst dealership that I’ve ever had to deal with. They refused to negotiate on everything. I’ve even told the salesman I’ve never in my life seen a dealership not negotiate on trade or price of a veh They refused to negotiate on everything. I’ve even told the salesman I’ve never in my life seen a dealership not negotiate on trade or price of a vehicle. I was talking to the online sales manager through email and she sent me some quotes that I was satisfied with and was ready to buy. I then drive a hour to the dealership and they give me company different outrageous prices. John’s exact words to me was “their job is to just get you into the door” I went down the road and had a fantastic EASY transaction and was out the door in an hour leaving with an even better model Subaru at less price. South Hills Subaru was bought out by a huge company that owns multiple dealerships and have since become an awful dealership. When my wife and I first walked in to talk to a salesman, everybody was just sitting on their phones looking at us. I should have known right then to turn around and leave. For anybody looking for a new Subaru DO NOT GO TO SOUTH HILLS SUBARU. I’m very happy with my deal I got 20 miles down More

Leasing a 2024 Solterra couldn't have been easier. I workd with Randy and Sarah every step of the way. They were attentive and answered all my questions. All I had to do when I got to the dealership w I workd with Randy and Sarah every step of the way. They were attentive and answered all my questions. All I had to do when I got to the dealership was sign. More

My sales person was Nicolas putman , he didn’t disappoint! He was very detailed from top to bottom about the cross trek , didn’t leave a single detail out ! I instantly fell in love with the car disappoint! He was very detailed from top to bottom about the cross trek , didn’t leave a single detail out ! I instantly fell in love with the car whenever I test drive it !! I’m very thankful for him being my sales person , he was absolutely wonderful !! More

Good experience with Jordan Menni and Marcia Smith. Came here after another dealer was no help. They had the vehicle that I was looking for and Jordan listened to what I had to say and what I wanted in Came here after another dealer was no help. They had the vehicle that I was looking for and Jordan listened to what I had to say and what I wanted in a vehicle. I would buy from Jordan Menni again. More

Bought a vehicle around a year ago from these guys and it has been back for repairs 5 times. Even with insurance, they still try and charge you for things and with labor, you can hit $1000 fast. They don't has been back for repairs 5 times. Even with insurance, they still try and charge you for things and with labor, you can hit $1000 fast. They don't care about anyone except those who can afford the nice cars. If you are disabled or low income, you will get charged and treated terrible. I am being charged nearly $600 just for a battery to be installed. They are crooks who prey on people and take advantage of those who can't afford the nicer cars. More

If only we had read this site first. ...Our son purchased a used Outback here with a little support/advice from us as he has had medical challenges and struggles over the years and someti ...Our son purchased a used Outback here with a little support/advice from us as he has had medical challenges and struggles over the years and sometimes relies on us to help him make a decision. The salesman made a snide comment to him, when I stepped away, about who was buying the car, him or his mom. It is not nice to undermine people when you have no idea about them. When our son asked questions about the vibration in the motor, he got a very vague answer from salesman, but lacked the knowledge or confidence to pursue. The engine misfires and who knows what this will lead to. At any rate, a salesman "person" should be polite and respectful since he has no idea what is behind the customers eyes or what he has been through. The experience has left a bad, bad impression that we will share with everyone we know. Sadly, we directed our child here since we previously purchased a car with a better experience. Never again. The same old-fashioned slimy tactics where in play, simple questions took 5 minutes to answer and there had to be consultation with the hidden person behind the counter. We wanted to see the car after being told it would be there but suddenly the car was not available, the technician took it home for a "drive cycle". Not even a valid phrase. Waited 2+ hours for the finance people to take his check. Worst service ever so far. We will see if they do the right thing about checking out the problem with the engine. More