Back

Subaru of South Hills

McMurray, PA

3.2
493 Reviews

3260 Washington Rd.

McMurray, PA

15317

Directions

By Type

Showing 493 reviews

August 31, 2021

Will and Tyler were wonderful to work with, they went above and beyond. I was with my husband and they talked to me about my car unlike some other salesman I have delt with. Thank you to both of them a More

by Subi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Stiffler
Sep 03, 2021 -

Subaru of South Hills responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Willa and Tyler went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Kevin Clay | General Manager

August 25, 2021

BE WARY...Worked out a deal last night and advised I would be there first thing in the morning to pick up the vehicle. Wife and I took off from work, drove an hour and was about ten minutes from the de More

by jcw
Recommend Dealer
No
Employees Worked With
Kipp
Aug 25, 2021 -

Subaru of South Hills responded

Thank you for taking the time to share your recent experience. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Kevin Clay | General Manager

August 23, 2021

If you’re a woman go somewhere else. JD is not welcoming to women wanting to buy cars on their own. God forbid we don’t have a man with us. Very cold, old school vibe from that guy. More

by christinem88
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JD
Aug 31, 2021 -

Subaru of South Hills responded

We acknowledge your review and are currently looking into the events you’ve detailed.

August 03, 2021

Kipp was amazing. Would recommend this dealership. Awesome service! Kipp stayed with me for hours and made sure everything was just right. The service department called me the next day to ask me about More

by Helenbock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kipp Smiley, Alex from finance.
Aug 06, 2021 -

Subaru of South Hills responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Kenneth Nutter | Service Manager

June 16, 2021

BEWARE ON USED VEHICLES! A friendly, upbeat staff hides deceptive practices. I had purchased a 2018 Subaru. Unfortunately after the purchase I saw what was done. They will add onto the price advertised($1, More

by Stephanie
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kipp Smiley
Jun 21, 2021 -

Subaru of South Hills responded

Stephanie, thank you for the feedback regarding your recent experience with us. It looks like you purchased a Certified Pre-Owned Subaru Impreza, we looked at the vehicles repair order and confirmed that it well within CPO standards. We would be more than happy to go over the paperwork with you as well as what we did at the store during your visit. If you have any additional questions or concerns, don’t hesitate to reach out. Sincerely, Kevin Clay | General Manager

Jun 23, 2021 -

Stephanie responded

The CPO standards must be low. I had 2 people see the tires and were shocked that it was certified.

June 06, 2021

Everyone I interacted with there was great! Greg is a fantastic salesman. He made the process not only effortless, but fun too. It was the best car buying experience I’ve ever had. More

by tbone8546
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Johnston
Jun 09, 2021 -

Subaru of South Hills responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Kevin Clay | General Manager

May 29, 2021

Just bought a used outback 2015 from Subaru of south hills. Salesman was very friendly from the start. Test drove the car & decided to purchase. USE EXTREME CAUTION WHEN FINANCING. THEY AUTOMATICALLY A More

by bill
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kipp Smiley
Jun 02, 2021 -

Subaru of South Hills responded

Bill, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred in our sales department does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Kevin Clay | General Manager

May 12, 2021

JD made the process very quick and straight forward! He worked to find me the car I wanted and get me a great deal. I highly recommend JD to anyone who is looking to buy a car at Subaru of South Hills! More

by Michelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Johnston, Mike Mozurak, Mitch George, Dominick Ferrara
May 17, 2021 -

Subaru of South Hills responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Kevin Clay | General Manager

May 05, 2021

We just purchased a 2021 Subaru Forester from salesman Kipp Smiley at Subaru of South Hills. Kipp did an excellent job in explaining the vehicle to us well as handling of the sale. I'd highly recommend K More

by dthixon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kipp Smiley
May 10, 2021 -

Subaru of South Hills responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Kevin Clay | General Manager

April 26, 2021

Loved dealing with south hills Subaru. Every one was Loved dealing with south hills Subaru. Every one was amazing there. Super friendly. They had the vehicle we wanted and they did everything in amazin More

by Burwell26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert clay
Apr 30, 2021 -

Subaru of South Hills responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Kevin Clay | General Manager

...
4
...