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Subaru of South Hills
McMurray, PA
780 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 780 reviews
April 11, 2019
Exceptional Customer Service Greg Johnston is hands down the best sales and lease consultant in the Pittsburgh area! He not only worked endlessly to get us the car we wanted but h Greg Johnston is hands down the best sales and lease consultant in the Pittsburgh area! He not only worked endlessly to get us the car we wanted but he provided exceptional customer service from the very beginning! We were pleased to have him as our sales consultant because his experience and expertise in the car business is outstanding! He answered every question we had as well as gave us his expert opinion on things! Greg made us feel comfortable throughout the sales process and explained everything in great detail! Day Subaru of West Liberty soon to be Subaru of South Hills is lucky to have someone like Greg Johnston working on their team! If you are looking for a reputable car dealer go check them out and be sure to ask for Greg! Thank you to Greg and the other staff members who made our experience a positive one! More
by Danielle
Employees Worked With
Dave in Finance , Gregory Johnston
November 12, 2018
General Manager will be the downfall of this location. Trying to put their shortcomings on previous management. But looks like everything is going south quickly since the change. GM is to blame. Current re Trying to put their shortcomings on previous management. But looks like everything is going south quickly since the change. GM is to blame. Current reviews show this. James Lokar was moved for no other reason then to move someone else in. He was the right fit for that location. More
by Dealership reviewer
Employees Worked With
James Lokar, Chuck Massart
October 30, 2018
The service department could not care less I made an appiontment for a simple inspection and oil change 3 weeks in advance. Dropped the car off at 9:30 am and told them I needed the car back a I made an appiontment for a simple inspection and oil change 3 weeks in advance. Dropped the car off at 9:30 am and told them I needed the car back at 1:00 because I had a doctor appointment later that day. They did not take my car until after noon! They said they had a lot of cars to take car of. Why even make an apppoinment. They could not care less! More
by Scruffy11
Employees Worked With
Rodger in service dept.
September 08, 2018
they are only after your money this place will tell you that your subaru needs $2000 in head gasket repairs to pass state inspection when the shop down the street will pass the same this place will tell you that your subaru needs $2000 in head gasket repairs to pass state inspection when the shop down the street will pass the same vehicle without any problems. Management here pretends to be lovely just when they want your. Go else where even if your car is under warranty please. More
by jessica1988
Employees Worked With
Bill Harrison, Eric Alioto, Gregory Johnston, Mike Mozurak, Mitch George, Dominick Ferrara, Mark Whaley, Mark Corry, Derk Shultz, Chuck Massart
September 07, 2018
Expensive service that resulted in broken windshield I used to like this dealerships service. It wasn’t the least expensive, but I usually got what I needed done without any complications and my car didn I used to like this dealerships service. It wasn’t the least expensive, but I usually got what I needed done without any complications and my car didn’t come out of this place with additional problems. Well, this was $1000 service that they hounded me to get. I finally get it and when I go to get my car, it’s got a giant crack in the windshield and the heat shield is loose so it rattled off the lot. I’m in a hurry to get to work so I go back in to ask what’s up. At least, they passed my inspection, claiming the crack was pre-existing (it was, but not nearly this big), but no apologies. Just a whole lot of mansplaining about how it wasn’t a big deal. Because I was in a hurry to get to work, I wasn’t in the mood to take him to task on this but I’m fuming. More
by YRLCHAN
Verified CustomerEmployees Worked With
I don’t actually know who I talked to, don’t recognize these names but can’t submit review without clicking one, James Lokar
July 26, 2018
Great Service My Subaru has been a model identified as over consumption of oil since I bought it. It did not test low oil on 2 consumption tests. At my inspection, My Subaru has been a model identified as over consumption of oil since I bought it. It did not test low oil on 2 consumption tests. At my inspection, it came up my engine was leaking oil and needed resealed. It was not showing that it was covered. I contacted Subaru corporate who put me in touch with my Subaru dealers service manager. He informed me they would cover it and handled it at no charge. More
by HEATHERPETRAS123
Employees Worked With
Not sure
July 20, 2018
VIEWING DO NOT LIKE IT THAT YOU CANNOT VIEW ALL MODELS OF CARS CLOSE TO DEALERSHIP. SHOULD BE EASILER VIEWING. SO THAT YOU CAN COMPARE MODELS. DO NOT LIKE IT THAT YOU CANNOT VIEW ALL MODELS OF CARS CLOSE TO DEALERSHIP. SHOULD BE EASILER VIEWING. SO THAT YOU CAN COMPARE MODELS. More
by REISS0
Employees Worked With
Pete Savage
July 20, 2018
Would rather go to Apollo day in moon Oil change was done in a timely fashion but car was left a mess- contents of glove box thrown on floor- piece of plastic from cabin air filter check t Oil change was done in a timely fashion but car was left a mess- contents of glove box thrown on floor- piece of plastic from cabin air filter check thrown on floor- had to go back in to dealership to have it fixed More
by ENLWITTMAN
Employees Worked With
Girl at express desk
July 19, 2018
State Inspection/Vehicle emissions visit Appointment was for 1:30 PM. They began on time and were done in 90 minutes. This is a well run outfit based on previous visits. Appointment was for 1:30 PM. They began on time and were done in 90 minutes. This is a well run outfit based on previous visits. More
by V1PCPG
Employees Worked With
Brandi (don't know last name_
July 19, 2018
Super fast oil change I arrived at 7:30 am right when they opened and was totally finished with everything before 8:30 am. My car received an oil change, tire rotation and I arrived at 7:30 am right when they opened and was totally finished with everything before 8:30 am. My car received an oil change, tire rotation and a tail light. Great service! More
by Holly
Employees Worked With
Nicolette McFarla
