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Subaru of South Hills

McMurray, PA

4.9
779 Reviews

3260 Washington Rd.

McMurray, PA

15317

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Showing 779 reviews

April 04, 2025

Adam and Kaitlyn were super helpful and understanding. Really appreciate them and the service provided! Thanks More

by RyanM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam, Kaitlyn
Apr 07, 2025 -

Subaru of South Hills responded

It is great to hear about your positive experience, Ryan! We're so glad Adam and Kaitlyn were able to provide you with helpful and understanding service. We look forward to seeing you again at Subaru of South Hills!

April 04, 2025

I have had my 2012 Forester serviced with this dealership since purchasing it there new 13 years ago. I’ve always had excellent service and found all the employees I’ve interacted with to be friendly, helpfu More

by Art Flickinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger
Apr 07, 2025 -

Subaru of South Hills responded

Art, thank you for your loyalty and kind words about Subaru of South Hills! We're delighted to hear that our team consistently provides excellent service. We look forward to continuing to take care of your Forester in the future!

April 03, 2025

Waiting time is slow to get things done for the new vehicle I purchased or instructions to explain the new car better is slow as well More

by m.trent305
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob
Apr 07, 2025 -

Subaru of South Hills responded

Trent, Thank you for sharing your feedback. We understand how important it is to have a smooth and timely experience, and we apologize for any delays you’ve encountered with both the vehicle preparation and instructions. We appreciate your patience and will work to improve in these areas moving forward. Please feel free to reach out if you need further assistance. Best, Amanda Hayes - General Sales Manager - amandahayes@lithia.com

April 01, 2025

My overall experience was positive, but when I recently took my car in for inspection, emissions, and an oil change, I waited about 2.5 hours for the service to be complete. That's too long. More

by loriuher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger
Apr 02, 2025 -

Subaru of South Hills responded

Thank you for sharing your feedback, Lori. We’re glad to hear that your overall experience was positive, though we apologize for the longer-than-expected wait during your recent visit. We understand your time is valuable and will work to improve our service efficiency moving forward. We appreciate your understanding and hope to provide a quicker experience for you next time.

March 30, 2025

Very pleasant staff at front desk. Mechanical work is always done well & text updates appreciated. More

by ldcrivella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle & unknown mechanic
Mar 31, 2025 -

Subaru of South Hills responded

We’re glad to hear you had a positive experience at Subaru of South Hills! It’s great that our front desk team made you feel welcome and that you appreciate the quality of our mechanical work and text updates. We look forward to seeing you again!

March 28, 2025

Service department is awesome to deal with, Roger kept me updated and got my vehicle fixed promptly. More

by justin.kinskey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger kennedy
Mar 31, 2025 -

Subaru of South Hills responded

We appreciate you sharing your experience, Justin! It’s wonderful to hear that Roger and our service team took great care of you and kept you updated. We look forward to assisting you again at Subaru of South Hills!

March 28, 2025

Service associates have always been great. My last visit went smoothly with Michelle as she was pleasant and keeping me informed. Received an email earlier asking how things went and responded More

by thurman57@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Mar 28, 2025 -

Subaru of South Hills responded

Thank you for sharing your experience with Subaru of South Hills. We're glad to hear that Michelle provided excellent service, but we're sorry about the oversight regarding the maintenance notice and repeated feedback requests. We'll look into these issues promptly to improve our process. Your input is invaluable!

March 27, 2025

Give Roger a raise. He has helped us for the last 13 years. Please do More

by Vfwpatrickh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger
Mar 27, 2025 -

Subaru of South Hills responded

Patrick, thank you for taking the time to share your feedback! It's clear Roger has made a lasting positive impact over the past 13 years, and we truly appreciate your loyalty. We’ll make sure your message is passed along, and we look forward to helping you again soon at Subaru of South Hills!

March 26, 2025

Wonderful staff who was very helpful and made sure I was well informed about what needed done with my car More

by Ntbro8360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Mar 27, 2025 -

Subaru of South Hills responded

We're delighted to hear that our team at Subaru of South Hills provided you with helpful and informative service. Thank you for sharing your experience, and we look forward to assisting you again in the future!

March 26, 2025

Everyone I’ve worked with in the service department has been very welcoming and helpful. The service is very fast and friendly. More

by Stephanie Morlino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn
Mar 27, 2025 -

Subaru of South Hills responded

Stephanie, we appreciate you sharing your experience with the service team at Subaru of South Hills! It’s great to hear that they were welcoming, helpful, and provided fast, friendly service. We look forward to assisting you again in the future!

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