Subaru of South Hills

State Inspection Day Subaru is a wonderful dealership. Professional and caring. Service department always welcoming and fair. Would definitely recommend. Love this pla Day Subaru is a wonderful dealership. Professional and caring. Service department always welcoming and fair. Would definitely recommend. Love this place. Love my Legacy. Will definitely be a returning customer. 😏 More

Car Ad Lacks True Status On June 5, 2018, my husband called about an ad on Autotrader.com to make sure the 2010 Hyundai Elantra with lower miles was still available since this On June 5, 2018, my husband called about an ad on Autotrader.com to make sure the 2010 Hyundai Elantra with lower miles was still available since this would be an hour drive for us. He asked a few questions and didn't spend too much time on hold until he was provided with the answers. So far so good... and then we arrived. We spoke with the same salesman that took our phone call and were told the car was in another lot and he would have to go get it. Okay, no problem. We waited maybe 10 minutes. We were then told that we could only SEE the vehicle and NOT be able to test drive it since it had not yet been serviced and did not have a current inspection sticker. Excuse me??? I asked how it could be advertised online, with photos, all the information and a price, yet not be available for sale. The salesman said he "didn't know." He brought a car down to drive us up to this 2nd lot, but we've been trapped by salespeople before. We refuse to play games, so we left. They lost a cash sale that night. Next time we call about a car (somewhere else) we will also ask if it is current on inspection and can be taken for a test drive. It would have been nice if the salesman would have volunteered that information when we called. More

Isn’t it enough? In comparison to other dealerships (Free with our new Ford) I have to pay a premium price for an oil changes $85. Then they show me two dirty air filt In comparison to other dealerships (Free with our new Ford) I have to pay a premium price for an oil changes $85. Then they show me two dirty air filters less than two years old and ask if I want them replaced at more than the oil change? Ok, I get it, you’re there to make money, but you can’t just take a vacuum and blow out undamaged dirty air filters? The car is less than two years old 16k miles. You just can’t keep squeezing me? I’m living on a limited budget. I LOVE my Subaru Crosstrek, don’t make me sorry I got it. More

Subaru Review I was treated very well at this dealership. Everything was very well explained and all my questions were answered. The staff was extremely helpful and I was treated very well at this dealership. Everything was very well explained and all my questions were answered. The staff was extremely helpful and went out of their way to assist in any way possible. More

Great Salesman! After learning my Outback would need extensive repair we started working with Greg. He was sensitive to our situation, wasn't pushy at all and helped After learning my Outback would need extensive repair we started working with Greg. He was sensitive to our situation, wasn't pushy at all and helped us choose what was best for us. He was a pleasure to work during such an unexpected purchase. I would recommend him to anyone looking for a new car. More

They Don't Pay Attention to their Work I took my 2011 Outback in for a periodic service and to save a trip, asked if they could do my annual inspection (due in July) that day in late May. I took my 2011 Outback in for a periodic service and to save a trip, asked if they could do my annual inspection (due in July) that day in late May. Brandi said "sure"; they could postdate the sticker to July. I was in a hurry when the car was ready at the end of the day and didn't notice until I was on my way home that the stickers were indeed dated May. Then, when I got home I looked under the hood and the engine cover panel was missing. Brandi scheduled me for the following week to fix the sticker dates and replace the panel. Those two things (plus a complementary carwash and Day Subaru license plate frame) took one and a half hours. Note: I looked into the service bay when it had been an hour and saw my mechanic on his cell phone - no work being done. e Brandi was very friendly and didn't hesitate to throw in a set of new wiper blades when she saw how displeased I was with the slow response to the 'redo of the work' and having to return to the dealer for it. When I got home this time, I immediately popped the hood and - who knew! - the engine cover was not installed properly. Day needs to have someone review the work before it leaves the shop floor; the mechanics are doing sloppy work. More

Very polite, patienct Pete was great with giving us options of the car we wanted. He showed us respect for our knowledge of the type of car that fit our lifestyle and budg Pete was great with giving us options of the car we wanted. He showed us respect for our knowledge of the type of car that fit our lifestyle and budget. More

Attitude The work done was fine and they were very efficient, but I didn't see one person at the service desk that looked and acted like they were happy to be The work done was fine and they were very efficient, but I didn't see one person at the service desk that looked and acted like they were happy to be there, except the cashier. And the shuttle driver appeared to be miserable. More

Tire installation Had purchased tires from Day which were being held for me. Came in for tire mounting, balancing, etc. Service was excellent, everyone was helpful and Had purchased tires from Day which were being held for me. Came in for tire mounting, balancing, etc. Service was excellent, everyone was helpful and friendly. More

Comfortable Felt undivided attention was given, not too much negotiating where one might feel uncomfortable on both sides. Pleasant experience! Very thorough expl Felt undivided attention was given, not too much negotiating where one might feel uncomfortable on both sides. Pleasant experience! Very thorough explaining all options to choose made decision making easy More