Subaru of South Hills

Great Service They were great and fast! Love dealing with Day Subaru for service and sales. Everyone is helpful and pleasant and quality work done all the time. They were great and fast! Love dealing with Day Subaru for service and sales. Everyone is helpful and pleasant and quality work done all the time. More

Great Service I can always count on the service department at Day Subaru. It is always a pleasure dealing with the service team there. They fix what needs to be fi I can always count on the service department at Day Subaru. It is always a pleasure dealing with the service team there. They fix what needs to be fixed and get me back on the road quickly. More

Great service experience! I brought in my new Forester for side moldings and the service department went above and beyond to make sure that they were put on correctly and even I brought in my new Forester for side moldings and the service department went above and beyond to make sure that they were put on correctly and even helped me put on my badge of ownership! The service guys were very nice when I accidentally brought my car to the wrong side of the dealership and did everything to make sure I was 100% satisfied with their work! I will be bringing it back for service here! More

Great Service throughout proces, very customer-centric. Every part of the process was driven by people who know what they are doing, show genuine concern for my vehicle and me and listen to what I have to s Every part of the process was driven by people who know what they are doing, show genuine concern for my vehicle and me and listen to what I have to say. The amount of time estimated for the maintenance was correct and they called me as soon as they were done. Overall, a great experience! More

3rd time is a charm I brought my Forrestet in for a recalled airbag replacement. This dealership is always friendly & easy to deal with. I don't have any way to know if t I brought my Forrestet in for a recalled airbag replacement. This dealership is always friendly & easy to deal with. I don't have any way to know if the airbag was properly replaced, but after leaving the dealership I noticed the heater didn't work. I took it back the next morning & they quickly fixed the unconnected cable. After leaving the dealership, I noticed that the air conditioner wasn't working properly. I took it back a few days later & they quickly reconnected the hose to the vent that had been left loose. Now, everything works. 3rd time's a charm. Service salesperson Brandy was great to work with. Thanks Brandy! More

Awesome sales rep! Peter was awesome in helping us find and negotiating a price for our new car. He was very knowledgeable and we appreciated his 'non-pressure' attitude Peter was awesome in helping us find and negotiating a price for our new car. He was very knowledgeable and we appreciated his 'non-pressure' attitude in making a deal. Has also followed up with us asking if we have any questions/concerns with that car. More

Excellent, knowledgeable sales Bill was fantastic in helping us find the right car for our needs for our family. He knew his stuff, made us feel comfortable, and most importantly, Bill was fantastic in helping us find the right car for our needs for our family. He knew his stuff, made us feel comfortable, and most importantly, he listened. Excellent work. More

Personable and Thorough Service is personal and thorough. I dropped off in the morning and used the courtesy shuttle back to Mt. Washington. The Service personnel always Service is personal and thorough. I dropped off in the morning and used the courtesy shuttle back to Mt. Washington. The Service personnel always explain work that was done and future needs. More

Awesome sales representative, awesome test driving, Awesome I give the rating excellent because i had an Awesome sales representative, Mike, and the test driving the different cars was awesome. The Financial gu I give the rating excellent because i had an Awesome sales representative, Mike, and the test driving the different cars was awesome. The Financial guy i met with to sign the papers was awesome. The car i got was awesome. More

Disappointed When I purchased my car, the salesman touted their service as a reason to convince me to purchase from Day West and forgo the additional appointments When I purchased my car, the salesman touted their service as a reason to convince me to purchase from Day West and forgo the additional appointments to see other cars I had scheduled that day. I conceded and purchased my Volvo. This was my first service experience. I needed the scheduled maintenance and an inspection. At the time of purchase, I was promised a loaner vehicle, but advised that was no longer available when I called to schedule my appointment. I dropped my car off around 8:30am and never received a call. I called at 5pm (1 hour prior to close) and was advised my car had not even been seen. Under the promise that my car would be a priority the next day, I agreed to leave my car overnight. The following day, I did not receive a call until 4pm and was again advised the car wasn't done. They offered to deliver the car to me the next morning, if I would leave it overnight again. I agreed, but then received another call 30 min later and told I could pick the car up by 7pm that night. I was advised that the inspection was done and the oil changed. I asked about the additional maintenance and advised that only an oil change was required and that the maintenance alert would be reset. When I arrived to pick up the car, the invoice included a charge for the oil change, which was also promised as "free for life" at the time of purchase. They cashier did make the correction and I was not charged, however, when I got into my car to drive home, the "Maintenance Overdue" alert message was still lit. I went home and did some research and found that the recommended maintenance for the mileage on my car included a number of items in addition to the oil change. Although everyone was very nice and apologetic during every conversation, the overall experience was very, very disappointing. I'm saddened that I will have to find another dealer to service my vehicle and will not recommend this dealership for either purchasing or servicing any vehicle. More