
Subaru of South Hills
McMurray, PA
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DAY WESTLIBERTY SUBARU Good auto sales the people in sales are very friendly and considering some are youthful are very knowledgeable.and not excessivly agressive they sort Good auto sales the people in sales are very friendly and considering some are youthful are very knowledgeable.and not excessivly agressive they sort of guide you .........the service advisors are friendly and compentant BUT at times can be pushy and overly sugestive to some maintenance ( even as it may be required in the maintenance book) there are some service items that are not of major importance...... over all the process of buying a auto is a long drawnout process i suppose it is the same at any dealer More
Wonderful Experience I had such a pleasant and easy experience with Eric Alioto at Day West Liberty Subaru. He made my car purchase so hassle free and enjoyable. I was com I had such a pleasant and easy experience with Eric Alioto at Day West Liberty Subaru. He made my car purchase so hassle free and enjoyable. I was comfortable with him from the start, and knew he was there to help me through the purchasing process. While I LOVE my car, I what I loved even more was the honesty and sincerity he had. I had visited other dealerships, and the service and attention Eric gave was a cut above the rest. I couldn't be any happier. I would recommend Day Subaru and especially Eric to anyone! More
They let car sales walk out the door Car dealerships are hard enough to visit at night when everyone was off of work, so I realize that they can be too busy for walk-ins. That said, we ca Car dealerships are hard enough to visit at night when everyone was off of work, so I realize that they can be too busy for walk-ins. That said, we came in and stood around for about 10 minutes before one person greeted us, said they were busy and then walked away. Perhaps asking if I'd like to make an appointment or perhaps giving me a card was too much, or at least saying "hey, we're booked tonight, maybe try tomorrow?" instead of letting us waste 30-40 minutes of our time in a cramped showroom. I'm ready to test drive a Crosstrek now, but if you don't want to make the effort for my business, I'd be more than happy to take it elsewhere. More
Purchase of 2015 Subaru Forester Our family highly recommends Day Subaru West Liberty, and, in particular, we recommend Mr. Eric Alioto. Eric is a very nice, sincere and knowledgeabl Our family highly recommends Day Subaru West Liberty, and, in particular, we recommend Mr. Eric Alioto. Eric is a very nice, sincere and knowledgeable person and we enjoyed buying our vehicle from him. We genuinely recommend Eric Alioto. He made the effort to understand exactly what we wanted and made sure we were completely satisfied with both the vehicle and our purchasing experience. More
Highly reccomend I would highly reccomend this dealership for one main reason, salesman Eric Alioto. He was personable from the start. When he said he would do whateve I would highly reccomend this dealership for one main reason, salesman Eric Alioto. He was personable from the start. When he said he would do whatever it took to make our experience a positive one, he kept his word. He was knowledgable, sincere, and honest. We felt that we got the best deal possible and Eric provided the evidence to prove it. The buying process was painless and quick. We will go back before the end of the year to buy an additional car. P More
great way to buy a car ! We entered the dealership at 11:30am on a Saturday and drove out with a car at 4:30pm that same day - we treated fairly, honestly, and with concern th We entered the dealership at 11:30am on a Saturday and drove out with a car at 4:30pm that same day - we treated fairly, honestly, and with concern that we felt we were treated with respect and sincerity. Ron and Aladdin stayed after closing to make sure we got everything we wanted or needed - told them we'd be back in the Spring when we trade for another Subaru to match the one we just got ! More
Repeat Customer My salesman was Eric Alioto. He was absolutely wonderful. I found him attentive, professional and knowledgeable. I also appreciate the additional assi My salesman was Eric Alioto. He was absolutely wonderful. I found him attentive, professional and knowledgeable. I also appreciate the additional assistance I received from other employees. I initially went in to trade my Impreza for a Forrester. We ended up in a different direction and totally love my new legacy sport! More
Best car buying experience so far The staff was very knowledgeable of the Crosstrek that I wanted to buy and made the car buying process a breeze. By far the most comfortable car buyin The staff was very knowledgeable of the Crosstrek that I wanted to buy and made the car buying process a breeze. By far the most comfortable car buying experience thus far and I have had several new cars. More
No respect for the customer My wife and I stopped by for a test drive on 5/27/2015. When we got into the vehicle (2015 Subaru Outback), it was very low on gas, which we mentioned My wife and I stopped by for a test drive on 5/27/2015. When we got into the vehicle (2015 Subaru Outback), it was very low on gas, which we mentioned to the sales person. He insured us that it would be ok and it was still enough of gas. In a couple of miles we stopped to switch with the wife as she also wanted to drive the car. I chose to stop at gas station and suggested that we would get some gas. The sales person again said that we would be ok and we left the gas station. We ran out of gas a couple of miles later and within 4-5 miles range from the dealership. The sales person apologized and called the dealership manager for somebody to bring us gas. We had a sales person who worked in the dealership less than two days and we tried to understand and not to complain at first. However, we had to wait 50 minutes for somebody to drive 4-5 miles from the dealership to us...It took us 3-4 mins to get back to the dealership once the dealership mechanic came and gave us some fuel. Can you imagine wasting 50 minutes sitting on a parkway??? The economy of scale gives an opportunity for big dealerships not to take care of each and every customer as they will have good sales anyways. The don't value others time and have no respect to the customers as they don't need to work hard to reach their sales plans just because people come anyways... Please make your educated choice and don't waste your time. More
Worst experience with a Sale Rep. So I came into the dealership hoping to buy a wrx with a trade in. I was introduced to a sales person name Bill. I am keeping his last name out becaus So I came into the dealership hoping to buy a wrx with a trade in. I was introduced to a sales person name Bill. I am keeping his last name out because I know he has a family to feed. Before we looked at my trade-in he was looking for his clipboard and was swearing ( unprofessional). Later, after we finish looking at the trade, he wanted to find out the wheel size to get it appraised. He took about 5- 10 mins looking for the wheel size, and when he came back he smelled like he went for a smoke. Really?? you can't wait for your smoke break? The next thing is the most annoying thing ever. He received a phone call from a potential customer about a forester. While i was sitting at his desk he decided to talk to the potential customer regarding the forester for at least 10-15 mins. In my mind of was thinking about leaving. Also the whole time I wanted to buy the wrx he was trying to push a used STI on me. I really want to make a deal here because it is the closest subaru dealership to me, but i guess I need to start looking elsewhere. I would give this dealership another try if i can work with a different sales rep. More