Suburban Buick GMC of Troy
Troy, MI
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119 Reviews of Suburban Buick GMC of Troy
Dropped the car the night before for 90K maintenance. Received a message from Roger Teasdale (service manager) early in the morning. A video recording from the tech who was working on my car shortly afte Received a message from Roger Teasdale (service manager) early in the morning. A video recording from the tech who was working on my car shortly after. The vehicle was ready for pickup in few hours. Roger and the crew were great. Job well done. Thanks. Hamed More
THE TEAM AT SUBURBAN BUICK GMC OF TROY WENT ABOVE AND BEYOND TO ENSURE I WAS GETTING THE BEST DEAL POSSIBLE ON MY NEW CANYON. EVERYONE WAS VERY PROFESSIONAL AND TREATED ME LIKE I WAS PART OF THEIR FAMILY BEYOND TO ENSURE I WAS GETTING THE BEST DEAL POSSIBLE ON MY NEW CANYON. EVERYONE WAS VERY PROFESSIONAL AND TREATED ME LIKE I WAS PART OF THEIR FAMILY. More
Great experience working from start to finish. Brian in the sales office was professional and very helpful throughout the whole process. I would recommend Suburban Buick GMC of Troy to anyone look Brian in the sales office was professional and very helpful throughout the whole process. I would recommend Suburban Buick GMC of Troy to anyone looking for a new or used vehicle. More
Steve and Dane were great to work with and the process to trade in my Jeep for the Sierra was smooth from start to finish. There were no surprises and they helped me find the exact truck I wanted for a great trade in my Jeep for the Sierra was smooth from start to finish. There were no surprises and they helped me find the exact truck I wanted for a great price. More
Didn’t really need a new car, just liked the latest model and wanted to get before my lease was up Thank you Brian & Shawn for helping me get! Will recommend you to go to for a new vehicle! and wanted to get before my lease was up Thank you Brian & Shawn for helping me get! Will recommend you to go to for a new vehicle! More
My advisor was good, but someone went into my glove box (I don't know why) & left a bunch of stuff all over the passenger floor. Someone that moved my car also ripped the straps on my seat warmer that I ha (I don't know why) & left a bunch of stuff all over the passenger floor. Someone that moved my car also ripped the straps on my seat warmer that I have attached to my driver's seat. No one said a word to me about any of it. Service seems to have been compromised since the dealership now has the advisors doing everything. More
JEAN WAS EXCELLENT. THE TEAM THERE WAS GREAT. THEY WENT ABOVE AND BEYOND TO GET ME INTO A VEHICLE I WANTED. WOULD HIGHLY RECOMMEND JEAN TO OTHERS. THE TEAM THERE WAS GREAT. THEY WENT ABOVE AND BEYOND TO GET ME INTO A VEHICLE I WANTED. WOULD HIGHLY RECOMMEND JEAN TO OTHERS. More
Brad was great with working out a deal for the new Terrain. Very responsive via texts and phone calls and was able to provide the information effectively. Also when I noticed issues (scratches) on t Terrain. Very responsive via texts and phone calls and was able to provide the information effectively. Also when I noticed issues (scratches) on the rear fascia prior to signing paperwork, he swiftly took it to the bodyshop and had it buffed out to my satisfaction. More

