Suburban Chevrolet - Service Center

Awesome The staff could not have been any nicer or helpful. I am in sales so it was imperative that I got a loaner car. Jeremy came through with a loaner for The staff could not have been any nicer or helpful. I am in sales so it was imperative that I got a loaner car. Jeremy came through with a loaner for me. My truck was fixed In a timely manner and done right the first time More

excellent service Everyone was very helpful and answered any questions and concerns we had. Each person went out of their way to ensure that all of our needs were met. Everyone was very helpful and answered any questions and concerns we had. Each person went out of their way to ensure that all of our needs were met. More

Saturn brakes concerns Honest about what's vital and what's not, i.e. no up-selling. Prices at a factory dealership are always (a little) higher than at independent garages, Honest about what's vital and what's not, i.e. no up-selling. Prices at a factory dealership are always (a little) higher than at independent garages, but quality is always (MUCH HIGHER) with 100% confidence its done right on the first trip. Totally worth it. More

Service I had car in for oil change and maintenance check. Jeremy was very helpful and guided me thru the process. Job was done in estimated time frame and lo I had car in for oil change and maintenance check. Jeremy was very helpful and guided me thru the process. Job was done in estimated time frame and looked very clean.He took the time to explain all the details of the service performed. Thanks so much. More

Oil change on 2018 Silverado Service (oil change) was done in a reasonable time frame. Service staff were professional and courteous to me. While waiting for my vehicle, I also Service (oil change) was done in a reasonable time frame. Service staff were professional and courteous to me. While waiting for my vehicle, I also spoke with Harley in regards to finding a new/used vehicle for my wife. More

2012 Colorado preventive maintenance I was able to get an appointment the next morning. Tim the service writer was great and suggested other services that should be done given the age of I was able to get an appointment the next morning. Tim the service writer was great and suggested other services that should be done given the age of my truck and mileage. The job was completed within the time frame he estimated. Also washed my truck before I left. More

The Service Assistant was great! I worked with Mike Stansbury and he handled my appointment to get an oil change and tire rotation. He was very helpful and friendly and everything was I worked with Mike Stansbury and he handled my appointment to get an oil change and tire rotation. He was very helpful and friendly and everything was completed very quickly. I would highly recommend! More

Tail lights fail to turn off after shutting off truck The night before I noticed my tail lights did not turn off after over an hour in the garage. In order to preserve the battery I disconnected it. The The night before I noticed my tail lights did not turn off after over an hour in the garage. In order to preserve the battery I disconnected it. The next morning I connected it and drive to the dealer. 10 mins after shutting off my truck the lights were still on. 2 service people confirmed the problem. Later, when I called on the status I was told… 1 we could not duplicate the problem. 2 when you disconnected you lost all the codes. I didn’t want to argue but… 1. The problem was verified when I arrived by the service reps. As a customer, I feel bad they are implying I don’t know what I’m talking about 2. The problem happened at the dealership, verified by staff, TO IMPLY I deleted the codes by disconnecting the battery the night before is insulting. The only good thing that happened was Mark Thompson stopping by in the waiting area to say hi. More

They did not fix the problem charged me 53 dollarsdisrespect I will not have any dealings with this dealership again.they were rid and disrespectful. They cheated me out of 53 dollars and did not fix the problem I will not have any dealings with this dealership again.they were rid and disrespectful. They cheated me out of 53 dollars and did not fix the problem. More

Good customer service not good outcome Jeremy was great but was disappointed when I got in my car the work was not completed and I have to come back to get them to redo the work Jeremy was great but was disappointed when I got in my car the work was not completed and I have to come back to get them to redo the work More