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Suburban Ford of Ferndale
Ferndale, MI
585 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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585 Reviews of Suburban Ford of Ferndale
June 12, 2015
Great people I just bought an 06 mustang. Drives good and came at ease with the help of Jessica and Coleen. They made buying my first car exciting and quick. I just bought an 06 mustang. Drives good and came at ease with the help of Jessica and Coleen. They made buying my first car exciting and quick. More
by 315
Employees Worked With
Jessica, Coleen
June 12, 2015
Truck Purchase I was looking on the intrenet, I found the truck I thought I wanted to buy. I called the dealership and was given an appointment with a salesman for I was looking on the intrenet, I found the truck I thought I wanted to buy. I called the dealership and was given an appointment with a salesman for the next day. I drove in from Lake Odessa, Michigan to look at the truck. When I arrived, that person was no longer with the dealership. Dominic, who was new to Suburban Ford (1 week) offered to help me. He found the truck for me and brought it up so I could test drive it. The truck was exactly what I wanted and drove great. I explained that I work 12 hours a day 7 days a week and I needed to drive the truck home that day as I did not have time to fool around. He did everything he could to help me make that happen. The finance manager did an excellent job also and got me financed within an a couple of hours. They were having problems with the internet so he drove to his home and used his computer to arrange everything for me. Dominic had the truck fueled up and detailed for me while we waiting. I drove the truck home that same day and could not be happier with the truck and the dealership. Everyone was great. More
by Jerry Rolfe
Employees Worked With
Dominic
June 10, 2015
Good service new and used. I've been buying and leasing and buying vehicles from the dealership for many years. I also use this dealership for service. Kamin Davis in preowned I've been buying and leasing and buying vehicles from the dealership for many years. I also use this dealership for service. Kamin Davis in preowned cars and Hugh in service are great people to deal with. More
by Summrbrz
Employees Worked With
Kamin Davis (Pre-owned vehicles), Hugh ( Service Manager)
May 16, 2015
Don't buy a used car from here I bought a used car and not even 24 hours later the car is not driving. I test drove the car the day before and the car was fine. I talk to the sales I bought a used car and not even 24 hours later the car is not driving. I test drove the car the day before and the car was fine. I talk to the sales man that sold me the car and he told me o well that is the chance you take when you buy a used car. I spoke to the used car lot supervisor and he told me he couldn't and wouldn't do any thing for me. 24 hours later and I'm out of my money with a lemon car. DON'T BUY FROM THIS DEALERSHIP!!!!!!! More
by very angry
Employees Worked With
David,
February 10, 2015
By far the beat experiences ever when buying a car!! Colleen Coleman is amazing, the whole team at Surburban Ford of Ferndale are all top notch. Will be returning for all my Ford vehicle purchases! Colleen Coleman is amazing, the whole team at Surburban Ford of Ferndale are all top notch. Will be returning for all my Ford vehicle purchases! More
by jkorthals
Employees Worked With
Colleen Coleman
