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Suburban Ford of Romeo

Washington, MI

4.8
606 Reviews
Call Dealership (586) 838-1250
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12425 30 Mile Rd

Washington, MI

48095

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606 Reviews of Suburban Ford of Romeo

March 20, 2025

When I bought my Ford Explorer, I had the best service from Kennedy. He was very patient and thorough helping me understand the features of theExplorer. Just recently, I had a recall issue and the service More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kennedy
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Mar 21, 2025 -

Suburban Ford of Romeo responded

Hi Sharon, we're delighted to hear about your positive experiences with Kennedy and our service team at Suburban Ford of Romeo. Going the extra mile for our customers is what we strive for, so it's great to know you appreciated the house-call service! Thank you for recommending us!

March 19, 2025

Great dealership Anthony Poziemski is a top of the line Sales Consultant. I love my Ford Escape. More

by Beverly M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Poziemski
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Mar 21, 2025 -

Suburban Ford of Romeo responded

Hi Beverly, thank you for your review! It's great to hear Anthony Poziemski was very helpful during your car-buying purchase. Enjoy your new Ford Escape!

March 19, 2025

Customer sevice is excellent, sevice department also and the dealership, doesn't push unnecessary stuff on the customer More

by Tibbyeremia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Freeman, Greg Klave, Josie Vultaggio
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Mar 20, 2025 -

Suburban Ford of Romeo responded

We're delighted to hear that you had a positive experience with our team at Suburban Ford of Romeo! It's great to know our service department met your expectations without any pressure. Thank you for the feedback!

March 19, 2025

Thanks to Carissa Gray! She is the best! She makes buying a vehicle a pleasant experience. More

by Jeremy Jankowsky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carissa, Gray
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Mar 20, 2025 -

Suburban Ford of Romeo responded

Hi Jeremy, thank you for your review! We're glad to hear Carissa Gray provided you with a great car-buying experience at Suburban Ford of Romeo. See you again soon!

March 18, 2025

The experience was smooth and everything turned out perfect. It came on time for us. More

by Raid Bagi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Vultaggio & Ian Blashill , Kelly Hagar, Sal Poma
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Mar 18, 2025 -

Suburban Ford of Romeo responded

We're glad to hear you had a smooth experience with our team at Suburban Ford of Romeo. We look forward to having you back soon!

March 18, 2025

Made purchasing the vehicle I wanted simple and quick. Ash was a big help and took the time to make me feel comfortable. More

by John S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash
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Mar 19, 2025 -

Suburban Ford of Romeo responded

Hi John, we're delighted to hear that Ash made your vehicle purchase experience smooth and comfortable at Suburban Ford of Romeo. Thanks for choosing us!

March 16, 2025

The staff were very professional, personal and efficient. All paperwork was processed quickly and smoothly More

by keeneyp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso Vultaggio, Josie Vultaggio, Sal Poma
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Mar 18, 2025 -

Suburban Ford of Romeo responded

We're delighted to hear that our team at Suburban Ford of Romeo provided you with a professional and efficient experience. Thank you for sharing your positive feedback!

March 16, 2025

Initial purchase was iffy, but follow up service was good. So I’m happier now. More

by 3gunjones
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Yosif
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Mar 19, 2025 -

Suburban Ford of Romeo responded

Thank you for your review. We apologize that the initial purchase was iffy, but glad to hear the follow-up service was good. Please feel free to reach out if there's anything further we can assist you with. Thank you, Jeffrey Freeman - Service Manager - jeffreyfreeman@lithia.com

March 16, 2025

Everyone is always polite; service is exceptional with minimal wait time, and the waiting area is very comfortable. More

by grandmagrace2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Swafford
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Mar 17, 2025 -

Suburban Ford of Romeo responded

Thank you for sharing your experience with us at Suburban Ford of Romeo! We're delighted to hear that our team provided exceptional service and a comfortable environment during your visit. We look forward to serving you again in the future!

March 15, 2025

Very friendly employees, answered all my questions. Basil was very helpful. Treating me like a person,not a customer More

by Frito man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basil rafidi
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Mar 17, 2025 -

Suburban Ford of Romeo responded

We're delighted to hear that Basil and the team at Suburban Ford of Romeo made you feel valued and answered all your questions. Thank you for sharing this positive experience!

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