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Suburban Ford of Sterling Heights - Service Center
Sterling Heights, MI
178 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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178 Reviews of Suburban Ford of Sterling Heights - Service Center
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March 06, 2020
EXCELLENT SERVICE BRYAN MADE THIS EXTREMEMLY SIMPLE FOR ME HE KEPT ME UPDATED WITH EVERYTHING AND HE ACTUALLY DEALT WITH THE INSURANCE COMPANY WITHOUT HAVING ME GET INV BRYAN MADE THIS EXTREMEMLY SIMPLE FOR ME HE KEPT ME UPDATED WITH EVERYTHING AND HE ACTUALLY DEALT WITH THE INSURANCE COMPANY WITHOUT HAVING ME GET INVOLVED!! IT WAS VERY EASY TO GET THE LOANER AS WELL! WHEN I PICKED UP MY EXPLORER THEY HAD IT RUNNING AND HEATED FOR ME WHICH WAS GREAT ON A COLD DAY! THE INSIDE OF MY EXPLORER WAS SPOTLESS AND CLEAN!! GREAT JOB BRYAN!! I STARTED MY LEASE AT DORIAN BUT IM SWITCHING TO SUBURBAN FOR MY NEXT LEASE! More
by MSUNICK
Employees Worked With
Bryan Stier
February 21, 2020
I have had far too many poor experiences with service advisors at other Ford dealerships. Dave was absolutely spot on with his service. Thank you advisors at other Ford dealerships. Dave was absolutely spot on with his service. Thank you More
by mhockney
Employees Worked With
Dave Lulewicz
January 21, 2020
Awesome Service! The team goes out of there way to make sure every experience is excellent. My experiences have always been friendly and far exceed expectations! Super The team goes out of there way to make sure every experience is excellent. My experiences have always been friendly and far exceed expectations! Super! More
by SkipGlide
Employees Worked With
Dave Lulewicz
January 19, 2020
I cannot say enough amazing things about the service from Suburban Ford of Sterling Heights. The customer service is beyond exceptional and A big Thank you to Tom MacPherson for The outstanding role he playe Suburban Ford of Sterling Heights. The customer service is beyond exceptional and A big Thank you to Tom MacPherson for The outstanding role he played in making my experience the best I have had dealing with the dealership. Because of him, I will stay a loyal customer. More
by Anna C
Employees Worked With
Tom Macpherson
January 12, 2020
Saved my butt again! Had to bring my Expedition in again for some repair/maintenance work...got the job done and price was reasonable....and work trustworthy! This dealers Had to bring my Expedition in again for some repair/maintenance work...got the job done and price was reasonable....and work trustworthy! This dealership is my "go to"! More
by Silverbunny
December 20, 2019
Steve was courteous and understood that I would need my vehicle back asap. They took care of two recalls, oil change and trouble shot two other problems I had with my vehicle and got it back to me in timel vehicle back asap. They took care of two recalls, oil change and trouble shot two other problems I had with my vehicle and got it back to me in timely manner. Steve told me he would try to get my vehicle back to me asap and he did. Good Work! More
by Fred
Employees Worked With
Steve Dow
November 24, 2019
Steve is one of the best service advisors you'll meet in a lifetime! Very down to Earth person and a good friend when applicable a lifetime! Very down to Earth person and a good friend when applicable More
by Mason
Employees Worked With
James Saelens, Dave Lulewicz, Caitlyn King, Don Kleinow, Steve Dow
November 15, 2019
Jordan was fantastic, I went for my first oil change on my 2018 ford edge. He found a problem with a tire and promptly replaced it quickly and with no questions asked. Fantastic Service. I then called my S my 2018 ford edge. He found a problem with a tire and promptly replaced it quickly and with no questions asked. Fantastic Service. I then called my Salesmen Dave Curtiss to share of my service appointment and the tremendous servicd I got and he helped get me to here. They both went above and beyond More
by kharanczak
October 31, 2019
Mike Skeltis always does an excellent job. He runs a great team that is professional, knowledgeable and friendly - 3 great service attributes. Mike is the reason we have used Suburban Ford for all of ou great team that is professional, knowledgeable and friendly - 3 great service attributes. Mike is the reason we have used Suburban Ford for all of our service needs for years now. We would never take our Ford vehicles anywhere else. More
by Kimberly Myhrs
