Suburban Volvo Cars

I purchased a used vehicle from Suburban Volvo in Troy from Bob Morris. He was very friendly, helpful, and knowledgeable about the car that I purchased. I appreciated that he showed me around the showr from Bob Morris. He was very friendly, helpful, and knowledgeable about the car that I purchased. I appreciated that he showed me around the showroom and service area, introduced me to his manager, and showed me safety videos while I waited. I most appreciated his since of humor. Not only do I think I received a great deal on the car that I purchased, but I enjoyed the experience. Within a week after I purchased the vehicle, I was contacted by Bob to see how I liked the car and if I had any questions. Two weeks later, I called to ask a question, and Bob remembered my name, which wasn't a surprise, but he asked about my wife, by her name. I am in sales, so I appreciate customer service. If would rather walk away from a good deal, than put up with poor customer service. I would recommend Suburban Volvo of Troy and Bob Morris to my friends. More

Mark was patient and great with my wife and I during our purchase. Mark is very experienced professional whom I will recommend to my colleagues at work. The purchased experienced was great. purchase. Mark is very experienced professional whom I will recommend to my colleagues at work. The purchased experienced was great. More

Suburban Volvo and Kelley Ashton provided a comprehensive proposal for the 2013 XC60 vehicle that included all relevant options of model, accessories, lease terms, pricing and financing. Then they worked wit proposal for the 2013 XC60 vehicle that included all relevant options of model, accessories, lease terms, pricing and financing. Then they worked with my specific requirements and timetable. After 2-3 meetings they surpassed the best offer from a competitor and arranged to acquire my previous leased vehicle in the bargain. Their responsiveness, the understanding of my individual needs and their persistence was the winning formula. More

I just purchased a vehicle about two weeks ago through Volvo. Bob Morris was great and easy to work with. He was not pushy nor did he try and sell me something I din't want. I would gladly work with him a Volvo. Bob Morris was great and easy to work with. He was not pushy nor did he try and sell me something I din't want. I would gladly work with him again and refer him to anyone I know that is in the market for a new or used vehicle. Scott More

Mark was very accommodating and friendly. He made my transaction go as smoothly as possible. I will definitely refer my family and friends and I look forward to Marks assistance on my next purchase. transaction go as smoothly as possible. I will definitely refer my family and friends and I look forward to Marks assistance on my next purchase. More

Mark presented a solid customer service focus, offering great insight, information and answers to all my questions, at the same time offering solid advice when asked. Mark worked diligently to put me i great insight, information and answers to all my questions, at the same time offering solid advice when asked. Mark worked diligently to put me in the car (Volvo C30 T5) of my dreams, discounting $1000 of the asking price, handling the finance and vehicle prep, and had me driving the car home in about two (2) hours from the time he allowed my son and I to take it for a test drive - I've found most dealer sales staff at other stores outside of the Suburban Collection insist that they be present in the car for a test drive. To my surpise, no sooner did I get home and Mark called and said "Do you want to pick the car up tonight?". I was thrilled!! This is my second Volvo purchased at Suburban Volvo, and we have have purchased three (3) other cars from Suburban Imports. Mark, Brent, Bob White are all outstanding representatives of Suburban Collection and will continue to get our business as well as future business from our friends and family. I very much enjoyed my purchase experience with Mark, and honestly can say it was the best car purchase experience I've ever had - no stress, quick, easy and enjoyable. Mark was very hospitable (love the Cafe') I almost want to do it all over again it was that much fun!! Sincerely, Kurt Van De Wiele More

I recently purchased a pre-owned Volvo from Bob Morris at Suburban. This was a very positive experience, and I found him to be very easy to work with. I will admit that I shopped around a little bit before g Suburban. This was a very positive experience, and I found him to be very easy to work with. I will admit that I shopped around a little bit before going to the dealership, and I was very turned off by the pushy salespeople that I encountered. When I contacted Bob I found him to be very professional, and he was not pushy at all. In my opinion if you offer a quality vehicle at a good price, then there is no need for a salesperson to "high pressure" sell you. The car should sell itself, and it did. More

You feel you are a special Customer. I really enjoyed the personalized service when I picked-up my car. Kelly was with me all along the process. Great experience and great car. personalized service when I picked-up my car. Kelly was with me all along the process. Great experience and great car. More

Stacy Brynes and Chris Romanik did a phenomenal job in meeting my needs in purchasing my Volvo. I was completely satisfied with the performance of both sellers. This was my 2nd Volvo, so it was a piece meeting my needs in purchasing my Volvo. I was completely satisfied with the performance of both sellers. This was my 2nd Volvo, so it was a piece of cake to go in and come back out happily. I recommend both highly to any purchaser. More

We have leased/bought a few cars over few years and I will have to say that service at this dealership has been the best amongst all. We just bought an SRX from Mark and completely satisfied with the pro will have to say that service at this dealership has been the best amongst all. We just bought an SRX from Mark and completely satisfied with the process. Nidhi, Novi More