Suburban Volvo Cars
Troy, MI
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354 Reviews of Suburban Volvo Cars
Chris Adams, Service Representative has been my point person for many years. Mr. Adams is professional, knowledgeable and pleasant when working with him. Mr. Adams goes above and beyond to assure his cu person for many years. Mr. Adams is professional, knowledgeable and pleasant when working with him. Mr. Adams goes above and beyond to assure his customers are pleased with Suburban Volvo’s level of service. I am a long time customer at Suburban Volvo and have always received exceptional service. I long forward to continued exceptional service from Mr. Adams, he represents the face of Volvo a brand to be trusted. Willow Hagans More
Suburban Volvo sets exceptional standards in their care of the customer and vehicle. The dealership is always clean and the service department completely explains what services are recommended and why. of the customer and vehicle. The dealership is always clean and the service department completely explains what services are recommended and why. More
I highly recommend Suburban Volvo service department. I took my XC60 in for 110,000 mile service. It was a standard service that turned into a new "front end suspension " job. My service rep, Gillette , I took my XC60 in for 110,000 mile service. It was a standard service that turned into a new "front end suspension " job. My service rep, Gillette , thoroughly explained what was needed and why and worked with me on extending my loaner vehicle. The car now drives like new. I did not realize how the driving had been impacted by the system deterioration. They restored proper function, ride quality, and above all, safety. Thanks to Gillette and the service team for identifying the problem, explaining it to me, and expertly fixing it. Thank you. More
I always have a great experience when I’m dealing with Gillette. He’s very professional and knowledgeable. If I need a loaner vehicle he work things how do it can happen. Gillette. He’s very professional and knowledgeable. If I need a loaner vehicle he work things how do it can happen. More
As you know, having to have your car serviced is not always at the top of the priority list but I do not mind the drive to the Troy Volvo dealership because the staff there are so kind and helpful each always at the top of the priority list but I do not mind the drive to the Troy Volvo dealership because the staff there are so kind and helpful each and every time. Gillette, my service advisor is wonderful. Always helpful, articulate. He is always in good spirits and you can tell that he enjoys helping his customers. Sometimes he delivers not so good news but he always does it with a smile. In the past I dreaded having to take my car in for service. Sometimes still dread the $$ but not the people. I get to deal with some awesome people. More






