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Suburban Volvo Cars

Troy, MI

4.6
357 Reviews

1795 Maplelawn Drive

Troy, MI

48084

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357 Reviews of Suburban Volvo Cars

October 21, 2021

Jonathan Smith was very helpful. He is straightforward, very approachable, and not pushy. Great and fast with paperwork helping me setting up insurance and stuff real quick. I would definitely recommend hi More

by phguo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Koan, Jonathan Smith
Oct 22, 2021 -

Suburban Volvo Cars responded

Thank you for taking the time to write this very detailed review. We are pleased to know that Jonathan and Michael made your experience enjoyable. Hope to see you again in the future!

October 19, 2021

Jon was very helpful, very approachable, and not pushy. He was the best sales guy I encountered while car hunting. Would recommend! More

by sbroeker
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Smith, Jonathan Smith
Oct 22, 2021 -

Suburban Volvo Cars responded

We thank you for taking the time to rate your visit. Our staff understands that making big purchases such as this can be stressful, however it is our goal to make you feel as comfortable as possible. Thanks for choosing Suburban Volvo!

October 11, 2021

Johnatan is great guy. Profesional and very cooperate. Willing to help to make best dill for customer. More

by svrakae
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Smith, Jonathan Smith
Oct 22, 2021 -

Suburban Volvo Cars responded

Thank you for the 5-star rating! Jonathan is one of the best and we are pleased to know that he was able to assist you during your visit!

August 08, 2021

Wanted to to buy a 2021 xc 60 that was in Suburban Volvo fleet,got an estimate for my vehicle from the sales guy Jon Smith for a trade in. Ater driving their vehicle Jon Smith told me the vehicle would b More

by DizzyFuzzy
Recommend Dealer
No
Employees Worked With
Jonathan Smith
Sep 03, 2021 -

Suburban Volvo Cars responded

DizzyFuzzy, I am sorry that our rental fleet vehicle rules weren't explained to you in their entirety. They must stay in the fleet for a certain amount of time before they can be sold to the public and are still eligible for the new car programs for leasing. Please contact the sales manager Mr. Rob Lyons with any further questions. Thank you for your interest in our brand

Sep 03, 2021 -

DizzyFuzzy responded

So why give me a vehicle to drive that is not for sale?

Sep 03, 2021 -

DizzyFuzzy responded

Well fair enough about not explaining the rules Etc. However I had your sales guy get an estimate on my Xc 60 while it was in for service so it probably should have occurred to someone at your dealership that I was interested in a new xc 60 purchase So why give me a vehicle to drive that is not for sale?

August 08, 2021

had my xc60 serviced for 44 000 mile checkupChris Adams had my xc60 serviced for 44 000 mile checkup Chris Adams is the best,he knows the Volvo's inside and out. always a pleasure to work with More

by DizzyFuzzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Adams
Aug 24, 2021 -

Suburban Volvo Cars responded

Thank you for the wonderful review on Chris......I will make sure he knows that he did a great job

Nov 16, 2021 -

DizzyFuzzy responded

The service department at Suburban Volvo with Dan Curmi and his crew are the best

August 03, 2021

Jon really understands the Volvo product line. He matched us up with the XC60 and did a lot of work to find the right vehicle available at the moment. He was very friendly and made the purchase an e More

by Jeff V
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Smith, Jonathan Smith, Steve Sylvester
Aug 24, 2021 -

Suburban Volvo Cars responded

Thank you Jeff for the great review Adamm Davis - General Manager

June 02, 2021

I stopped in at Suburban Volvo last week to explore my options for an S90 lease or a pre-owned S90. I spoke with Kyle and I can honestly say it was the best sales interaction I have had. Kyle was welcomin More

by olpdesso1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Breda
Jun 13, 2021 -

Suburban Volvo Cars responded

What a wonderful review on Kyle. Thank you for sharing Adamm Davis - General Manager

May 27, 2021

Ask for Kyle Breda ! He is amazing and makes the process so much easier! Kyle goes above and beyond for his customers and tries to help as much as possible. I love my new volvo , and I will definitely bec More

by kat Giannini
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Breda
May 29, 2021 -

Suburban Volvo Cars responded

Thank you for the great review Adamm Davis - General Manager

May 04, 2021

amazing experience from start to finish, Steve C. was amazing, honest, dependable, knowledgeable, made the process seamless, went above and beyond to take care of the sale and help out with all the featu More

by ANDRZEJ ZYCH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chartier
May 04, 2021 -

Suburban Volvo Cars responded

Thank you Andrzej for the great review Adamm Davis - General Manager

December 29, 2020

Jonathan was great, professionalism seems to be core value to this dealership We didn’t not buy expensive car however you count never tell by customer service that was received. Vehicle was clean More

by Mirza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Smith, Jonathan Smith
Jul 17, 2021 -

Suburban Volvo Cars responded

Mirza, we're happy to hear you had such a positive experience with our team! Thank you for posting

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