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Summit Subaru El Cajon - Service Center
El Cajon, CA
573 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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573 Reviews of Summit Subaru El Cajon - Service Center
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October 17, 2022
Did not have an appointment, but gad a slow leak in my tire. Came in, they took me in right away. Salvador was courteous and professional. Thanks tire. Came in, they took me in right away. Salvador was courteous and professional. Thanks More
by dmom
Employees Worked With
Salvador Belmonte
October 13, 2022
The service dept looked into why my alt kept dying. Wanted to charge me $130 plus 2 hours labor (totalling $485) for an $8 part that took me 10 minutes to replace. They also wanted to charge me $130 fo Wanted to charge me $130 plus 2 hours labor (totalling $485) for an $8 part that took me 10 minutes to replace. They also wanted to charge me $130 for an oil change it didn't need, $175 for break fluid service it didn't need, $1500 to replace a rack & pinion they said was leaking, but the oil pan and valve cover are leaking not the gear box, and they didn't notice the oil leaks. They didn't even comment on the blown out rear diff bushings and drive line vibrations, but they claim to have had 2 techs drive it for an hour a piece. All in all they wanted $2700 for various things, half of which the car doesn't need l, And they missed half the issues already known to me. Not impressed. I paid for the diagnostic and picked my car back up. More
by Jimmy Gardner
Verified CustomerEmployees Worked With
Service rep not listed, unknown tech, was told they were the "senior" tech, Kenny Johnson, Brian Penaloza, Mariella Martinez
October 08, 2022
Excellent customer service. Friendly and efficient. Comfortable waiting area. Free car wash is appreciated. Highly recommend Subaru of El Cajon. Friendly and efficient. Comfortable waiting area. Free car wash is appreciated. Highly recommend Subaru of El Cajon. More
by Lindainmtlaguna
Employees Worked With
Can’t remember her name but she checks me in for service.
October 07, 2022
Mr. Anderson was respectful, professional and thoroughly resolved the issue in a timely manner. We are very pleased and greatly appreciative. resolved the issue in a timely manner. We are very pleased and greatly appreciative. More
by TISH_DEGUZMAN
Employees Worked With
Tim Anderson , Ray Clearwater
October 03, 2022
They were fast courteous and took care of my needs. They were ready for me when I had set an appointment and got me out quickly and communicated very well with me during the process and completion. T They were ready for me when I had set an appointment and got me out quickly and communicated very well with me during the process and completion. They also offered local shuttle service which I appreciated to get to work on time and to pick up my vehicle after the work was completed. More
by bbarcar
Employees Worked With
Sam
October 01, 2022
My car was checked in at my appointment time and the service was completed at the estimated time. The staff was knowledgeable, friendly and helpful. The waiting area indoors was welcoming and comforta service was completed at the estimated time. The staff was knowledgeable, friendly and helpful. The waiting area indoors was welcoming and comfortable. It was a pleasant experience all around and I recommend it. Awesome job Subaru of El Cajon. More
by st
Employees Worked With
Salvador Belmonte
