Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Summit Subaru El Cajon - Service Center

El Cajon, CA

4.8
573 Reviews

573 Reviews of Summit Subaru El Cajon - Service Center

Sort by
September 29, 2022

Great service, trusty and satisfaction warranty. Prices are worthy. Only here can treat our WRX the right way More

by Vanessa Galindo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam (service center)
Report | Print
Oct 01, 2022 -

Summit Subaru El Cajon responded

Vanessa, Thank you for the great review, we are pleased to know that we have earned your trust. Please know that our prices are competitive or better than all other local Subaru dealerships. We shop regularly to ensure our prices are inline. And, please check our website for service offers, they change monthly. We appreciate your feedback and your business. Tim Anderson' Service & Parts Director Subaru of ElCajon

September 29, 2022

This dealership shows it’s customers true customer service. You feel well taken care of when you take your vehicle in for service. I will continue to have my vehicle serviced at this location from now More

by matthew.chapman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Solarzano
Report | Print
Oct 01, 2022 -

Summit Subaru El Cajon responded

Matthew, Thank you for the great review and for your loyalty to us and our service team. It is always comforting when you feel and trust that your service needs are going to be appropriately addressed. We are pleased to know that you felt we delivered. Thank you for choosing Subaru of El Cajon. Tim Anderson Service & Parts Director Subaru of El Cajon

September 29, 2022

They did the work in the right amount of time. Kept me informed when there were things for me to know. More

by LAURENBD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dunno his name, Mariella Martinez
Report | Print
Oct 01, 2022 -

Summit Subaru El Cajon responded

Lauren, We appreciate the great review and for letting us know that Mariella kept you informed during your service visit. We find the good communication is the key to great customer service. If you ever are looking for special service offers, please be sure to check our serice specials on our website. Discounts varry monthly so be sure to keep checking. Tim Anderson Service & Parts Director Subaru of El Cajon

September 28, 2022

Waited a bit to check in. No car wash, not sure if it’s still provided… overall it was okay More

by 93deleon
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Report | Print
Sep 28, 2022 -

Summit Subaru El Cajon responded

We are so sorry that you were not able to get a car wash, we have been having some issues with our equipment. We would be glad to wash your vehicle if you could bring it back. Call in advance to ensure the equipment is up and when you get here let your service advisor know why you are here. Apologies for the inconvenience, but we got you covered! Thanks for the good review. Tim Anderson Service & Parts Director Subaru of El Cajon

September 28, 2022

They Offered Great Service and Super friendly. They are Very knowledgeable and provided information very clearly. More

by ellen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Report | Print
Oct 01, 2022 -

Summit Subaru El Cajon responded

Ellen, Thank you for letting us know that Ray provided friendly and knowledgable service during your recent visit. We train that communication is key to client satisfaction, so it is great to hear that we are delivering. We appreciate your business and your loyalty to Subaru of El Cajon. Thank you. Tim Anderson Service & Parts Director Subaru of El Cajon

September 27, 2022

Very friendly, helpful staff. Thank you all! I have come several times for my cars oil change and checkup, and have always had a great experience! More

by Nursephelps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Report | Print
Sep 28, 2022 -

Summit Subaru El Cajon responded

Nurse Phelps, Thank you for the review letting us know that you found your serivice advisor Ray to be friendly and helpful... and consistent. It's great to know that you always have a great experience. We appreciate your feedback and your business. Tim Anserson Service & Parts Director Subaru of El Cajon

September 26, 2022

Constent and effective communication and follow thru. Excellent craftsmanship. Dependable and knowledgeable staff. Emplyee Training is obviously a high priority, and it shows. More

by Pzoller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater, Kathleen Farris, Chien Huyhn, Alejandro Ramos
Report | Print
Oct 01, 2022 -

Summit Subaru El Cajon responded

Thank you for letting us know that my team delivered constant and effective communication. We stress in our training that communication is key to an exceptional client experience. And, what many people don't appreciate is the effort that it takes to build a dependable and knosledgable staff - we are grateful that this is recognized. Thanks for the on-point review, I will be sure to share it with my team. Tim Anderson Service & Parts Director Subaru of El Cajon

September 25, 2022

Adam Verdizco great service rep could not expected more from anybody kept in touch with me. I knew what was going on the whole time. please thank you again for me. More

by dogfatherjuan66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adan Verduzco
Report | Print
Sep 26, 2022 -

Summit Subaru El Cajon responded

Juan, Thank you for the great review of the service you received from Adan here at Subaru of El Cajon. What a great compliment, that the service you received was so good that you could not have expected more. We strive to communicate as we find that keeping our clients informed helps build trust and enables a long-term client relationship. Thank you for your loyalty and your trust. Tim Anderson Service & Parts Director Subaru of El Cajon

September 25, 2022

Last service was fine-really appreciate the Uber service so I could be home while car was being serviced. More

by Charmaine619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Report | Print
Sep 25, 2022 -

Charmaine619 responded

Thank you

September 24, 2022

Great dealership, super friendly, helpful, love and appreciate their customers, best place to buy cars More

by Naoum.souad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica
Report | Print
Oct 01, 2022 -

Summit Subaru El Cajon responded

Naoum, We are so pleased to learn that you found my team to be friendly and helpful. At Subaru of El Cajon we truly love and appreciate each and every customer. Thank you for your business and your recommendation. Rone Isho General Sales Manger Subrau of El Cajon

1
...
13
14
15
...
58