Back

Summit Subaru El Cajon - Service Center

El Cajon, CA

4.8
573 Reviews

573 Reviews of Summit Subaru El Cajon - Service Center

Sort by
September 11, 2022

Very nice to work with. But I never heard back about the default in the arm rest in the middle between the 2 front seats. Twice they said they would get back to me and they More

by lindatomlin2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service representative
Sep 12, 2022 -

Summit Subaru El Cajon responded

Linda, We are so happy that you found our dealership nice to work with! We are sorry to hear that you never heard back about your vehicle's arm rest. Please don't hesitate to reach out if you ever have any questions or concerns. Thank you for your review! Paul Fillmore General Manager Subaru of El Cajon

September 11, 2022

Everyone was very accommodating! Subaru of El Cajon proved a service to take us home and pick us up! Service was completed in a timely manner! Thank U More

by RONCOMPTON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adan
Sep 12, 2022 -

Summit Subaru El Cajon responded

Ron, We are so happy to hear that everyone here at Subaru of El Cajon was accommodating! We are glad you enjoyed the lift to and from the dealership and we are glad to hear that your service was completed in a timely manner! Thank you for your review! Paul Fillmore General Manager Subaru of El Cajon

September 10, 2022

Sam Alsaigh(Service advisor) was extremely helpful and kwpt me well updated. I was very happy that I was offered a Lyft to and from the dealership, when I dropped off my car i was not expecting it but it More

by bonamiconj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Alsaigh
Sep 12, 2022 -

Summit Subaru El Cajon responded

We are so glad that your service advisor Sam was extremely helpful and kept you updated! We are pleased you enjoyed the Lyft to and from the dealership and that you experienced minimal wait time for all the repairs to be completed. Thank you so much for leaving a review! Paul Fillmore General Manager Subaru of El Cajon

September 09, 2022

I had an issue with my driver side speaker, it would pop whenever I'd drive my car around and I brought my car to get it replaced but they wouldn't do it unless I could recreate the problem. I wasn't able t More

by Ian Bailon Reyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Latina women
Oct 01, 2022 -

Summit Subaru El Cajon responded

Ian, We cannot fix a problem that we cannot recreate. We apologize that this is frustrating for you. If it becomes more constant, then please bring your vehicle back in and we'll attempt to diagnose the issue. Tim Anderson Service & Parts Director Subaru of El Cajon

September 08, 2022

Great service dept……Ray is an excellent service advisor…….I would recommend Subaru of El Cajon and Ray Clearwater to anyone needing Subaru service More

by d12122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Sep 12, 2022 -

Summit Subaru El Cajon responded

We are so happy you found our service department to be great and that Ray is an excellent service advisor! We very much appreciate your recommendation of our dealership! Thank you for your review! Paul Fillmore General Manager Subaru of El Cajon

September 08, 2022

Great caring personal service. Best Subaru dealer in all of east county. Love the place! More

by cycling2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Sep 12, 2022 -

Summit Subaru El Cajon responded

We are so happy to hear that you experienced great, caring, and personal service here at Subaru of El Cajon! We thank you kindly for the high praise of our dealership! So glad that you love our dealership. Thanks for your review! Paul Fillmore General Manager Subaru of El Cajon

September 07, 2022

Our experience with Subaru dealership has been nothing more than great. Everyone we have dealt with his been super. More

by fisherdogs4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adan service, Brian Penaloza, Doug Birdsall
Sep 07, 2022 -

Summit Subaru El Cajon responded

We are so glad to hear that your experience at Subaru of El Cajon has been nothing more than great! We are happy that everyone you dealt with was super! Thank you for your review and we look forward to your next visit! Paul Fillmore General Manager Subaru of El Cajon

September 06, 2022

Friendly staff. Courteous. Knowledgeable about my situation. Oil changes way too expensive though. Well run place More

by WADEWOLFMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Sep 07, 2022 -

Summit Subaru El Cajon responded

We are glad that you found our staff to be friendly, courteous, and knowledgable! We work hard to provide a good price for our customers, and we are sorry that you were not completely satisfied with our prices. Please let us know if there's anything we can do for you. Thank you for the review, and we appreciate that you think our dealership is well run! Paul Fillmore General Manager Subaru of El Cajon

August 31, 2022

I went in with a small speaker problem which I couldn't immulate for them and they wouldn't take my word for it More

by Ian Bailon Reyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I think her name was Monica
August 31, 2022

Your recent replacement of the engine harness was efficient and appears to have restored all the electrical problems. Thanks for the loaner car and all your courteous service. More

by herbbarb4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adan
Aug 31, 2022 -

Summit Subaru El Cajon responded

We are so glad to hear that the replacement of the engine harness was efficient and fixed all of the electrical problems! We are happy to hear that you liked the loaner car and that you found our service to be courteous! Thank you so much for leaving us some feedback to let us know how we did! Paul Fillmore General Manager Subaru of El Cajon

...
16
...