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Summit Subaru El Cajon - Service Center

El Cajon, CA

4.8
573 Reviews

573 Reviews of Summit Subaru El Cajon - Service Center

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August 31, 2022

Caring, efficient,,always listening to customers. . Courteous great service. Service dept very informative. Loves animals More

by gasonshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Aug 31, 2022 -

Summit Subaru El Cajon responded

Thank you for your kind words of praise! We are so glad that you found our dealership to be caring and efficient, and we are happy that you feel listened to. We are pleased that you found our service department to be informative and our service to be courteous and great. Thank you for leaving your feedback; we look forward to your next visit! Paul Fillmore General Manager Subaru of El Cajon

August 30, 2022

Three different services provided in less than two hours at a total price that was less than the quoted estimate. More

by Grampam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvador Belmonte
Aug 30, 2022 -

Summit Subaru El Cajon responded

We are so glad we were able to provide you with three different services in less than two hours that were less than the quoted estimate. We strive to make our customers happy and satisfied, and we're so glad you found that to be the case! Thank you so much for your feedback! Paul Fillmore General Manager Subaru of El Cajon

August 27, 2022

Took us in early for our appointment, friendly service. Kept the car overnight and we had to call the next day to see if it was ready or if they were still working on it. All done! More

by DSPEVACK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember our service specialist name.
Aug 29, 2022 -

Summit Subaru El Cajon responded

So glad to hear that you were able to get in early for your appointment and that you experienced friendly service! Glad that your car was serviced to your satisfaction and that it was finished the next day. Please don't hesitate to reach out if we can do anything else for you! Paul Fillmore General Manager Subaru of El Cajon

August 27, 2022

Convient. Great customer service Appreciate the Uber ride and especially the car wash and the shady outdoor waiting area More

by Dlatill
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater, Mariella Martinez
Aug 29, 2022 -

Summit Subaru El Cajon responded

We are glad to hear that our location is convenient for you and that you experienced great customer service here at Subaru of El Cajon! We are happy to provide conveniences for our customers, like your Uber ride and car wash. So happy to hear you enjoyed the shady outdoor waiting area! Thank you for leaving us a review; we appreciate your business and feedback! Paul Fillmore General Manager Subaru of El Cajon

August 26, 2022

I always bring my vehicle here I have always been happy with them and I wouldn’t go anywhere else More

by sapike1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica
Aug 26, 2022 -

Summit Subaru El Cajon responded

Thank you for your review! We are pleased that you always bring your vehicle here, and we are glad to hear that you are happy with us here at Subaru of El Cajon! Thanks again for your feedback; we sincerely value your business! Paul Fillmore General Manager Subaru of El Cajon

August 25, 2022

Everyone was very helpful and the car was ready when I expected it would be More

by DONSIEGFRIED52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Ramos
Aug 26, 2022 -

Summit Subaru El Cajon responded

Don, We're so happy that everyone was helpful to you and that your car was ready when you expected! We appreciate you taking the time to leave us a review. Thank you for choosing Subaru of El Cajon! Paul Fillmore General Manager Subaru of El Cajon

August 24, 2022

It was my first time getting anything done at the dealership. The staff was very friendly and helpful and my car was fixed in a timely manner. Also I am very grateful that they helped me get a reimbu More

by anastaziawiese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aiden
Aug 25, 2022 -

Summit Subaru El Cajon responded

Anastazia, We are so happy that you found the staff to be friendly and helpful and that your car was fixed in a timely manner! We are glad that you were satisfied with your reimbursement. Your satisfaction is very important to us! Thank you for your review! Paul Fillmore General Manager Subaru of El Cajon

August 23, 2022

Work done was fine, Subaru computer sends more things to do, not needed. No honesty More

by BOBSOUTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Alsaigh
Aug 27, 2022 -

Summit Subaru El Cajon responded

Bob, We are pleased to know that your were satisfied with the work that was completed. The computer analyses that are performed are based on Subaru standards to keep your vehicle at optimal performance. These are recommendations from the factory to keep your vehicle safe for you, your family and your friends. If you feel recommended services are not necessary, it is always your choice. We do honestly work to provide the best service we can at a fair and affordable price. Tim Anderson Service Director Subaru of El Cajon

August 23, 2022

Great customer service and efficient when my car is in for service. Love the waiting area at this dealership. More

by AJARAMISHIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aden (sorry I don’t know his last name)
Aug 24, 2022 -

Summit Subaru El Cajon responded

We are so glad that you experienced great and efficient customer service while your car was in for service! We are happy that the waiting area was satisfactory to you, and we are pleased that you had a great service experience with us! Thank you so much for taking the time to leave us a review! Paul Fillmore General Manager Subaru of El Cajon

August 22, 2022

Very convenient, most efficient, friendly and very polite staff. Would most definitely recommend your dealership. More

by Sue Mayfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Aug 24, 2022 -

Summit Subaru El Cajon responded

Sue, We are so happy that you found our staff to be efficient, friendly, and polite! We very much appreciate your recommendation of our dealership! Thank you for taking the time to leave us feedback to let us know how we did. We sincerely value your business! Paul Fillmore General Manager Subaru of El Cajon

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