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Summit Subaru El Cajon - Service Center

El Cajon, CA

4.8
573 Reviews

573 Reviews of Summit Subaru El Cajon - Service Center

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August 01, 2022

The service advisor, Ray Clearwater, is awesome. I had a warranty issue, and he took care of it completely to my satisfaction. I always feel that I am treated fairly at Subaru of El Cajon! More

by Grandma Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Report | Print
Aug 02, 2022 -

Summit Subaru El Cajon responded

Thank you so much for your review and recommendation! We are happy that your service advisor could give you such an awesome experience that you could be satisfied with. We are glad to be of service and look forward to your next visit! Paul Fillmore General Manager Subaru of El Cajon

July 31, 2022

Good service got car watched after writer explain the repairs well got free doughnut and coffee More

by SALGADO8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Flores, Ray Clearwater
Report | Print
Aug 01, 2022 -

Summit Subaru El Cajon responded

Thank you for your review and the compliments on our facilities! We are so glad that everything was completed to your satisfaction, and that you were able to utilize our facilities. Have a wonderful day! Paul Fillmore General Manager Subaru of El Cajon

July 30, 2022

They work very hard to keep you advised as to time and work needed….The courtesy wash is a nice gesture as well! More

by JamulJan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Report | Print
Aug 01, 2022 -

Summit Subaru El Cajon responded

Jamul, We are glad that you had a great experience with us. Thank you for your positive review; we appreciate getting feedback to let us know how we did. We are happy that we provided you with an easy and comfortable experience. Thank you for choosing Subaru of El Cajon and please come again soon! Paul Fillmore General Manager Subaru of El Cajon

July 29, 2022

Clean, helpful, knowledgeable, on time, car wash wash great, polite friendly staff comfortable waiting area More

by jimsaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater, Kathleen Farris, Chien Huyhn, Alejandro Ramos
Report | Print
Jul 29, 2022 -

Summit Subaru El Cajon responded

Jim, So happy to hear that our staff was knowledgable and helpful! We are happy that everything was completed quickly and to your satisfaction! Thank you for taking the time to leave positive feedback. Have a great day! Paul Fillmore General Manager Subaru of El Cajon

July 29, 2022

Very professional staff, very helpful dealing with any issues. Service manager is a great guy. I will be back. More

by DHORN74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Report | Print
Jul 29, 2022 -

Summit Subaru El Cajon responded

Thank you for your review! We appreciate your kind words about our staff and our service manager. We are so happy to hear that you will be back! Thank you for taking the time to let us know how we did. Have an awesome day! Paul Fillmore General Manager Subaru of El Cajon

July 28, 2022

I feel confident that my service rep is taking good care of me. I never feel pushed to do have additional work done. I am told of what I might need to consider in the future. More

by JANETGREENWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Report | Print
Jul 29, 2022 -

Summit Subaru El Cajon responded

Janet, Thank you for your kind words about our staff! We are so happy that you enjoyed your time here at Subaru of El Cajon, and we're looking forward to your next visit! Have a wonderful day! Paul Fillmore General Manager Subaru of El Cajon

July 27, 2022

Service was fast,polite, reasonable. They were careful with my car. I do like my Subaru More

by bcpaseman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Report | Print
Jul 28, 2022 -

Summit Subaru El Cajon responded

Thank you for your positive review about your recent experience here at Subaru of El Cajon! We want all of our clients to have a fast and easy experience, and we are so glad you found that to be the case. Thank you again for your feedback, and we hope you have a great day! Paul Fillmore General Manager Subaru of El Cajon

July 26, 2022

I take my Ascent all the way to El Cajon, rather than in my city, because their service department is great. Everyone at the dealership is friendly. The service department is efficient and quick. More

by Rebecca.chandler3204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam A.
Report | Print
Jul 28, 2022 -

Summit Subaru El Cajon responded

Rebecca, We are so pleased to hear that you had a great experience with our service department. Thank you so much for taking the time to leave this review to let us know that our staff was friendly and helpful. We appreciate your positive review about your recent experience with us, and we look forward to your next visit! Paul Fillmore General Manager Subaru of El Cajon

July 23, 2022

Sixteen years ago I bought my Subaru Outback at your location before moving to Arizona in retirement. Last week while visiting my family in San Diego I made an appointment with you to diagnose the “per More

by Evie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know the names of those who provided service except Adrian?, Mike Rahmani, Juan Ley
Report | Print
Jul 28, 2022 -

Summit Subaru El Cajon responded

Evie, Thank you for your review and recommendation! We are glad that we could service your vehicle to your satisfaction and help make your experience enjoyable. Thank you for choosing Subaru of El Cajon, and we look forward to your next visit! Tim Anderson Service & Parts Director Subaru of El Cajon

July 22, 2022

Very easy to work with. Good follow-through. Work is done in a timely manner. More

by vthomas17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember name.
Report | Print
Jul 25, 2022 -

Summit Subaru El Cajon responded

Thank you so much for your kind review! We're glad everything was completed quickly and to your satisfaction. Your recommendation means so much to us, and we're happy to have earned it. Thank you for your review, and we hope you have a great day! Tim Anderson Service & Parts Director Subaru of El Cajon

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