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Summit Subaru El Cajon - Service Center

El Cajon, CA

4.7
576 Reviews

576 Reviews of Summit Subaru El Cajon - Service Center

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July 26, 2022

I take my Ascent all the way to El Cajon, rather than in my city, because their service department is great. Everyone at the dealership is friendly. The service department is efficient and quick. More

by Rebecca.chandler3204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam A.
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Jul 28, 2022 -

Summit Subaru El Cajon responded

Rebecca, We are so pleased to hear that you had a great experience with our service department. Thank you so much for taking the time to leave this review to let us know that our staff was friendly and helpful. We appreciate your positive review about your recent experience with us, and we look forward to your next visit! Paul Fillmore General Manager Subaru of El Cajon

July 23, 2022

Sixteen years ago I bought my Subaru Outback at your location before moving to Arizona in retirement. Last week while visiting my family in San Diego I made an appointment with you to diagnose the “per More

by Evie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know the names of those who provided service except Adrian?, Mike Rahmani, Juan Ley
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Jul 28, 2022 -

Summit Subaru El Cajon responded

Evie, Thank you for your review and recommendation! We are glad that we could service your vehicle to your satisfaction and help make your experience enjoyable. Thank you for choosing Subaru of El Cajon, and we look forward to your next visit! Tim Anderson Service & Parts Director Subaru of El Cajon

July 22, 2022

Very easy to work with. Good follow-through. Work is done in a timely manner. More

by vthomas17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember name.
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Jul 25, 2022 -

Summit Subaru El Cajon responded

Thank you so much for your kind review! We're glad everything was completed quickly and to your satisfaction. Your recommendation means so much to us, and we're happy to have earned it. Thank you for your review, and we hope you have a great day! Tim Anderson Service & Parts Director Subaru of El Cajon

July 21, 2022

Pleasant experience, obviously keyed into technology with emails and texts. Here are five more words More

by Ketchie
Recommend Dealer
Yes
Employees Worked With
No idea
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Jul 25, 2022 -

Summit Subaru El Cajon responded

Ketchie, Thank you for your review! We are so glad to hear that you had a pleasant experience with us here at Subaru of El Cajon. We strive to make our customer's experience easy and comfortable, and we are so happy that we achieved that. Have a great day! Tim Anderson Service & Parts Director Subaru of El Cajon

July 21, 2022

Good service Nice, fast, good snacks, tea, coffee, nice waiting area outside. Will be back More

by OAVALOS15
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
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Jul 25, 2022 -

Summit Subaru El Cajon responded

Thank you for your kind review! We're pleased to know that you enjoyed all of the services we provided, and that we were able to service your car to your satisfaction. Your wonderful feedback and rating mean a lot to us. Thanks again for the recommendation and have an amazing day! Tim Anderson Service & Parts Director Subaru of El Cajon

July 20, 2022

Very easy to schedule. I used a coupon I received in the mail to get an oil change and even got a free car wash. Perks like that make it easy to come back. More

by k_aawaloa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Report | Print
Jul 25, 2022 -

Summit Subaru El Cajon responded

Thank you for taking the time to leave a review on your experience here with us at Subaru of El Cajon! It's our commitment to ensure quality customer care by providing perks like these in order to make your day easier. Your wonderful feedback and rating mean a lot to us. We sincerely value your business and look forward to your next visit! Tim Anderson Service & Parts Director Subaru of El Cajon

July 19, 2022

Great service & completed recommended repairs quickly. All the service managers were knowledgeable and nice which made the wait tolable. More

by vollenjm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater, Kathleen Farris
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Jul 25, 2022 -

Summit Subaru El Cajon responded

Thank you for your review and recommendation! We're happy we could provide a great service for you and make your experience fast and easy. We thank you for your positive feedback, and hope you have a good day! Thank you again for choosing Subaru of El Cajon; we look forward to your next visit! Tim Anderson Service & Parts Director Subaru of El Cajon

July 18, 2022

The dealership has been very good with us it’s the car that I’m unsatisfied with More

by BARTBRODFUEHRER
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Report | Print
Jul 26, 2022 -

Summit Subaru El Cajon responded

So sorry to hear that you are unsatisfied with your car! Please come see us here at Subaru so that we can address any concerns that you have about your vehicle. We thank you so much for taking the time to leave feedback. Thank you for your comment and recommendation, and we hope you have a great day! Paul Fillmore General Manager Subaru of El Cajon

July 18, 2022

I will definitely keep this dealership and highly recommend to families and friends for friendly and exceptional service! More

by aurinopgacad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam and Salvsdor
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Jul 19, 2022 -

Summit Subaru El Cajon responded

Wow! Thank you for taking the time to leave this great review about your service experience with us. We are so happy to hear that you received exceptional service, review like this encourages my team to keep up the great work. Please recommend us to your family and friends, a referral is one of the best compliments we could receive. We thank you for your business! Tim Anderson Service and Parts Director Subaru of El Cajon

July 17, 2022

We were on a tight schedule. They got us in quickly and repaired everything in one day. Good communication throughout. More

by DCARNESSALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater, Kathleen Farris, Chien Huyhn, Alejandro Ramos
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Jul 19, 2022 -

Summit Subaru El Cajon responded

Thank you for this awesome review! We are so glad to hear that we were able to help you out on such a tight schedule. We always try our best to fit everyone in and provide quick service. Our team does an amazing job! Thank you for choosing Subaru of El Cajon! Tim Anderson Service and Parts Director Subaru of El Cajon

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