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Summit Subaru El Cajon - Service Center

El Cajon, CA

4.8
573 Reviews

573 Reviews of Summit Subaru El Cajon - Service Center

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July 21, 2022

Pleasant experience, obviously keyed into technology with emails and texts. Here are five more words More

by Ketchie
Recommend Dealer
Yes
Employees Worked With
No idea
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Jul 25, 2022 -

Summit Subaru El Cajon responded

Ketchie, Thank you for your review! We are so glad to hear that you had a pleasant experience with us here at Subaru of El Cajon. We strive to make our customer's experience easy and comfortable, and we are so happy that we achieved that. Have a great day! Tim Anderson Service & Parts Director Subaru of El Cajon

July 21, 2022

Good service Nice, fast, good snacks, tea, coffee, nice waiting area outside. Will be back More

by OAVALOS15
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
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Jul 25, 2022 -

Summit Subaru El Cajon responded

Thank you for your kind review! We're pleased to know that you enjoyed all of the services we provided, and that we were able to service your car to your satisfaction. Your wonderful feedback and rating mean a lot to us. Thanks again for the recommendation and have an amazing day! Tim Anderson Service & Parts Director Subaru of El Cajon

July 20, 2022

Very easy to schedule. I used a coupon I received in the mail to get an oil change and even got a free car wash. Perks like that make it easy to come back. More

by k_aawaloa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Report | Print
Jul 25, 2022 -

Summit Subaru El Cajon responded

Thank you for taking the time to leave a review on your experience here with us at Subaru of El Cajon! It's our commitment to ensure quality customer care by providing perks like these in order to make your day easier. Your wonderful feedback and rating mean a lot to us. We sincerely value your business and look forward to your next visit! Tim Anderson Service & Parts Director Subaru of El Cajon

July 19, 2022

Great service & completed recommended repairs quickly. All the service managers were knowledgeable and nice which made the wait tolable. More

by vollenjm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater, Kathleen Farris
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Jul 25, 2022 -

Summit Subaru El Cajon responded

Thank you for your review and recommendation! We're happy we could provide a great service for you and make your experience fast and easy. We thank you for your positive feedback, and hope you have a good day! Thank you again for choosing Subaru of El Cajon; we look forward to your next visit! Tim Anderson Service & Parts Director Subaru of El Cajon

July 18, 2022

The dealership has been very good with us it’s the car that I’m unsatisfied with More

by BARTBRODFUEHRER
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
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Jul 26, 2022 -

Summit Subaru El Cajon responded

So sorry to hear that you are unsatisfied with your car! Please come see us here at Subaru so that we can address any concerns that you have about your vehicle. We thank you so much for taking the time to leave feedback. Thank you for your comment and recommendation, and we hope you have a great day! Paul Fillmore General Manager Subaru of El Cajon

July 18, 2022

I will definitely keep this dealership and highly recommend to families and friends for friendly and exceptional service! More

by aurinopgacad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam and Salvsdor
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Jul 19, 2022 -

Summit Subaru El Cajon responded

Wow! Thank you for taking the time to leave this great review about your service experience with us. We are so happy to hear that you received exceptional service, review like this encourages my team to keep up the great work. Please recommend us to your family and friends, a referral is one of the best compliments we could receive. We thank you for your business! Tim Anderson Service and Parts Director Subaru of El Cajon

July 17, 2022

We were on a tight schedule. They got us in quickly and repaired everything in one day. Good communication throughout. More

by DCARNESSALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater, Kathleen Farris, Chien Huyhn, Alejandro Ramos
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Jul 19, 2022 -

Summit Subaru El Cajon responded

Thank you for this awesome review! We are so glad to hear that we were able to help you out on such a tight schedule. We always try our best to fit everyone in and provide quick service. Our team does an amazing job! Thank you for choosing Subaru of El Cajon! Tim Anderson Service and Parts Director Subaru of El Cajon

July 16, 2022

I am very happy with the service I have received from this dealership. The advisors are helpful without being pushy, which I appreciate. More

by Grandma Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Report | Print
Jul 19, 2022 -

Summit Subaru El Cajon responded

Susan, Thank you for leaving this review! I am glad that you are very happy with the service you received from us, our team strives to be helpful to ensure that our customers are satisfied. Thank you for your business and we hope to work with you again for your future servicing needs! Tim Anderson Service and Parts Director Subaru of El Cajon

July 16, 2022

Service management has greatly approved under new ownership. Years ago went to El Cajon and then switched to Franks in National City. Decided to give El Cajon another try- I’m back and satisfied More

by dianalindsay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Alsaigh in Service Dept
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Jul 19, 2022 -

Summit Subaru El Cajon responded

We are so glad that you decided to give Subaru of El Cajon another try and happy to hear that we lived up to your expectations. Our new team strives to provide exceptional customer service to ensure that our customers are nothing but satisfied. I can ensure you that you will receive the same service every time you come back to visit us. We thank you for your business and we look forward to seeing you again in the future. Tim Anderson Service and Parts Director Subaru of El Cajon

July 16, 2022

The technicians are always very polite and helpful by explaining things and the office people are very courteous. More

by gailclingan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvador Belmonte
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Jul 19, 2022 -

Summit Subaru El Cajon responded

Thank you for taking the time to leave this positive review online! Our service team is always polite and helpful to make sure that our customers are informed throughout the entire servicing process. We thank you for your business and we look forward to seeing you again here at Subaru of El Cajon. Tim Anderson Service and Parts Director Subaru of El Cajon

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