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Summit Subaru El Cajon - Service Center

El Cajon, CA

4.7
576 Reviews

576 Reviews of Summit Subaru El Cajon - Service Center

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July 16, 2022

Service management has greatly approved under new ownership. Years ago went to El Cajon and then switched to Franks in National City. Decided to give El Cajon another try- I’m back and satisfied More

by dianalindsay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Alsaigh in Service Dept
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Jul 19, 2022 -

Summit Subaru El Cajon responded

We are so glad that you decided to give Subaru of El Cajon another try and happy to hear that we lived up to your expectations. Our new team strives to provide exceptional customer service to ensure that our customers are nothing but satisfied. I can ensure you that you will receive the same service every time you come back to visit us. We thank you for your business and we look forward to seeing you again in the future. Tim Anderson Service and Parts Director Subaru of El Cajon

July 16, 2022

The technicians are always very polite and helpful by explaining things and the office people are very courteous. More

by gailclingan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvador Belmonte
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Jul 19, 2022 -

Summit Subaru El Cajon responded

Thank you for taking the time to leave this positive review online! Our service team is always polite and helpful to make sure that our customers are informed throughout the entire servicing process. We thank you for your business and we look forward to seeing you again here at Subaru of El Cajon. Tim Anderson Service and Parts Director Subaru of El Cajon

July 16, 2022

I am very happy with the service I have received from this dealership. The advisors are helpful without being pushy, which I appreciate. More

by Grandma Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
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Jul 19, 2022 -

Summit Subaru El Cajon responded

Susan, Thank you for leaving this review! I am glad that you are very happy with the service you received from us, our team strives to be helpful to ensure that our customers are satisfied. Thank you for your business and we hope to work with you again for your future servicing needs! Tim Anderson Service and Parts Director Subaru of El Cajon

July 14, 2022

Extraordinary customer service, car was Serviced in a reasonable amount of time. The dealer’s employees were all knowledgeable and courteous. More

by tiptop.cute0v
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Flores
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Jul 19, 2022 -

Summit Subaru El Cajon responded

Wow! We are excited to hear that you received extraordinary customer service and that your car was serviced in a reasonable amount of time, thank you for leaving this review! Our team works hard to be courteous to our customers and to make sure they have a great experience with us. We thank you for visiting us here at Subaru of El Cajon and we look forward to seeing you again for your future servicing needs. Tim Anderson Service and Parts Director Subaru of El Cajon

July 13, 2022

Best service. Monica , service rep was great. Friendly and knowledgable. Not pushy. Fixed a issue with ignition key and found on list to fix it for free. Gave me t More

by Sdjacobssd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica
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Jul 19, 2022 -

Summit Subaru El Cajon responded

Wow! We are so flattered to hear that you always receive the best service here at Subaru of El Cajon, our team works hard to provide friendly, knowledgable, and efficient service. Thank you for recognizing Monica especially, she is always going above and beyond to find our customers the best deals and make them happy. We thank you for your business and for your loyalty. Tim Anderson Service and Parts Director Subaru of El Cajon

Jul 19, 2022 -

Sdjacobssd responded

Thanks Tim! Plan to keep coming back!

July 13, 2022

Everyone there is friendly and makes you feel welcome. For the service experience I waited in the clean and comfortable customer waiting room. Service was professional and fast. More

by BALLYLEARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvador Belmonte
Report | Print
Jul 13, 2022 -

Summit Subaru El Cajon responded

Were so glad you found everyone friendly and welcoming, I am so pleased you recognized how clean it was. and we work so hard to make costumers like you happy. hope you do business with us again. Tim Anderson Service and Parts Director Subaru of El Cajon

July 13, 2022

Great service . Very helpful . Polite , did a great job and got my a lift to from home . Thank you !! More

by TTTAMALUV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater, Kathleen Farris, Chien Huyhn, Alejandro Ramos
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Jul 19, 2022 -

Summit Subaru El Cajon responded

We are so happy to hear that you received great service, thank you for taking the time to leave this review. Our team strives to be helpful, polite, and to provide great service! Thanks for recognizing their hard work. We will also always offer a complimentary ride home if needed, glad that you enjoyed our service. We thank you for your business. Tim Anderson Service and Parts Director Subaru of El Cajon

July 12, 2022

Svc advisor Ray is a joy. .so helpful always an important plus in today's world! More

by MUSICALIPS247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Report | Print
Jul 13, 2022 -

Summit Subaru El Cajon responded

Another great review for Ray Clearwater! Yes, we are lucky to have someone with such a positive attitude, focus on client satisfaction and just all around great guy. You are so right in how important (and how unique) this is in today's world! Thank you for choosing Subaru of El Cajon. Tim Anderson Service and Parts Director Subaru of El Cajon

July 11, 2022

They make getting your vehicle serviced so quick and convenient. The operation is very efficient and the consultants are very helpful and friendly. More

by MSOTELO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Ramos
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Jul 12, 2022 -

Summit Subaru El Cajon responded

Thanks for this great review, we are so happy to hear that your visit with us was a positive one! Our team goes above and beyond to provide quick, convenient, and efficient service to ensure that our customers have a great experience. We thank you for choosing Subaru of El Cajon for all of your servicing needs and we hope to see you again soon. Tim Anderson Fixed Operations Director Subaru of El Cajon

July 11, 2022

Service is great They help me out a lot make me aware of what needs to be fixed More

by CARMEN92114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Report | Print
Jul 12, 2022 -

Summit Subaru El Cajon responded

Thanks for taking the time to leave this great review about your visit with us! Our service team strives to provide great service and to communicate with our customers throughout the entire process. Thanks for recognizing their hard work! We sincerely thank you for visiting us! Tim Anderson Fixed Operations Director Subaru of El Cajon

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