Summit Subaru El Cajon - Service Center

The service manager was clear, concise, and accurate. An issue with the battery was quickly brought to my attention and resolved. All work was completed before the estimated time. Good work by the techn An issue with the battery was quickly brought to my attention and resolved. All work was completed before the estimated time. Good work by the technicians! The waiting area was clean and comfortable. More

They have been very attentive to my needs. everyone has been on top of thier game. everyone has been on top of thier game. More

Adan V. Verduzco, Monica Flores, and Joel from Summit Subaru of El Cajon are Outstanding Team members of this organization. My ultimate customer experience f Verduzco, Monica Flores, and Joel from Summit Subaru of El Cajon are Outstanding Team members of this organization. My ultimate customer experience from the time I arrived at the service department will always be a memorable one for me and my son. Monica welcomed us with a friendly smile and took our vehicle details and she introduced us to our service writer Adan. Once all the information was relayed to Adan we were all checked in briefly. Everything that we needed done was wrote in a repair order and the prices were explained and the work would be done to OEM specifications. From beginning to end every detail was covered and nothing was left out. The Superb and quality workmanship was self evident. Although, there were technical software issues associated from flashing my new key fob and key reprogram. It was due to glitches within the procedures associated with downloading the software. Joel was able to work out a solution while working diligently with Subaru Corporate to resolve the technical issue that was affecting the reflashing of the new key fob. The Can Do spirit and perseverance displayed from the Team under these unusual cirmumstances involved is a true testament of my Customer Satisfaction. The dedication to do a job well done was crystal clear and these folks ensured that my customer experience would be a great one no matter the difficulties they had to go through. Truly this is the best Subaru Service Department I have ever visited to service my Subaru. Thank you so much for going above and beyond. Well done!!! More

60,000 mile servicing priced at $1700 versus $650 elsewhere. Polite and professional, but rapacious pricing. elsewhere. Polite and professional, but rapacious pricing. More

Sam gave me good information on the processes of repair, operating our car better. Thanks. operating our car better. Thanks. More

Service department did a great job of checking me in and getting the work done quickly … kept me informed getting the work done quickly … kept me informed More

Professional, timely service as always provided by Sam and service department. I have never been disappointed and service department. I have never been disappointed More

The experience is always great at this dealership. They were polite, fast with service, and kept me informed. They were polite, fast with service, and kept me informed. More

This was my first time visiting this dealership, and the experience was outstanding. Great service! experience was outstanding. Great service! More

The dealership is currently going through renovations. Overall service is great. The customer service team especially Monica were super nice and friendly. Overall service is great. The customer service team especially Monica were super nice and friendly. More