Summit Subaru El Cajon - Service Center

Service man questioned my integrity. Said I had been there before for an oil change when it was my first time and was going to charge it as my second time. Had to explain that I just bou Said I had been there before for an oil change when it was my first time and was going to charge it as my second time. Had to explain that I just bought the car. Didn’t know how to set alert on dash for oil change. More

Your service is great. Every employee I have met have been very friendly. I will keep coming back..I love my car too. Every employee I have met have been very friendly. I will keep coming back..I love my car too. More

The staff at Subaru of El Cajon are super helpful and patient. They are also great about providing prompt service and I never feel like I have to wait long for someone to speak with. patient. They are also great about providing prompt service and I never feel like I have to wait long for someone to speak with. More

The cars have let us down before, but the dealer has not. All service on both our Outback and Crosstrek have been done here. Hoping they last us until Soltera is available. All service on both our Outback and Crosstrek have been done here. Hoping they last us until Soltera is available. More

Normally scheduled service itself was fine. However, after I pointed out when I checked in that I needed servicer signatures on 2 service programs documents, it was not done. I noticed these om However, after I pointed out when I checked in that I needed servicer signatures on 2 service programs documents, it was not done. I noticed these omissions when I was starting to drive away. I got out of the car and asked the service rep to sign them, which they did. Maybe this info was not passed from the rep who I first dealt with to the replacement rep when the first rep went to lunch during the time my car was in for service. More

Overall, well done. But your idea of "fluid top-offs" differs from mine. My service advisor said windshield washer fluid was added, but not so high as to be visible in t But your idea of "fluid top-offs" differs from mine. My service advisor said windshield washer fluid was added, but not so high as to be visible in the reservoir tube. Shouldn't "top-off" mean that fluid is visible near the top? You're saving pennies on washer fluid at the cost of customer satisfaction. Not good. More

As always, Friendly and courteous associates, and delivery was on time and they kept us informed delivery was on time and they kept us informed More

No problem replacing the dead battery that was under warranty. Employees are very pleasant and efficient. We always go to this dealership for routine care of our 2017 Outback. warranty. Employees are very pleasant and efficient. We always go to this dealership for routine care of our 2017 Outback. More

Had not so good visit at first But the manager did a great job in making everything good !! At the end of the day my car was well taken care of and I’m over all great full for the manager taking very g great job in making everything good !! At the end of the day my car was well taken care of and I’m over all great full for the manager taking very good care of me and my car ! My great full thanks to you !!!!!!! More

Quick and excellent service. ..would recommend to any friends an family. Love my onyx ascent!! ..would recommend to any friends an family. Love my onyx ascent!! More