Summit Subaru El Cajon - Service Center
El Cajon, CA
575 Reviews of Summit Subaru El Cajon - Service Center
took it in for service i had a few questions they were all answered great took there time to check out of issues i had way better than frank subaru of national city all answered great took there time to check out of issues i had way better than frank subaru of national city More
they completely stripped my oil pan bolt, they tried to blame me for the issue even tho they last place/people to service my car was Subaru of el cajon . This is is the second time I have a incident on my blame me for the issue even tho they last place/people to service my car was Subaru of el cajon . This is is the second time I have a incident on my car the first was a dent on my hood. I had had pretty bad service reps Angel being the worst. After every service the car is not cleaned/ sanitized or vacuumed. Having to come back to the dealership for these issues is a big was a time and not being compensated for them is even worse. More
Friendly, professional out to please the customer. Subaru El Cajon is a great place too buy a Subaru because of the service they can deliver! Subaru El Cajon is a great place too buy a Subaru because of the service they can deliver! More
Subaru of El Cajon is an awesome place! The staffs are friendly and knowledgeable! I will definitely recommend them to my family and friends! The staffs are friendly and knowledgeable! I will definitely recommend them to my family and friends! More
I had an unfortunate poor service experience due to the service account manager. Communication was unclear and I never knew what was happening with my car. My rating initially reflected my 1 month strugg service account manager. Communication was unclear and I never knew what was happening with my car. My rating initially reflected my 1 month struggle with a 1 star. But once I physically went down to dealer for an update the team made everything right and the team reached out after so I did decide to change my stars to reflect how they made things better.I got a better service account person to help and reached out the the GM. They both receive high stars - and luckily the prior service person is no longer with the team. More
Went above and beyond to solve my warranty issue with my vehicle. Kept the car for as long as needed to repair and gave a loaner vehicle. Kept the car for as long as needed to repair and gave a loaner More