Summit Subaru El Cajon - Service Center

Summit Subaru El Cajon responded

Another great review for Angel Flores! Thank you, thank you! We are pleased to learn that you received prompt and courteous service. We appreciate your positive review, your recommendation and your loyalty. Thanks for choosing Subaru of El Cajon. Tim Anderson Fixed Operations Director Subaru of El Cajon

Summit Subaru El Cajon responded

Thank you for taking your personal time to provide this positive feedback on your experience. Our mission is to provide fast and friendly service on every client visit. I'm pleased to learn that this is happening. Thank you for your business and your loyalty to Subaru of El Cajon. Tim Anderson Fixed Operations Director Subaru of El Cajon

Summit Subaru El Cajon responded

Mark, We are grateful for your positive 5-STAR review and in informing us that we met your expectations. We love customers like you and we appreciate your time in leaving your review. Thank you, Tim Anderson Fixed Operations Director Subaru of El Cajon

Summit Subaru El Cajon responded

Chris, Thank you for letting us and others know that we have a "GREAT SERVICE DEPARTMENT"! As the Fixed Operations Director it is a pleasure to learn that our efforts are making a difference. And thank you for recognizing our recent improvements in our waiting area. We appreciate your loyalty to us and the Subaru Brand. Thank you for your business. Tim Anderson Fixed Operations Director Subaru of El Cajon

Summit Subaru El Cajon responded

Going above and beyond is a great compliment, thank you. We are pleased to know that we were able to replace your windshield and apologize for any inconvenience you experienced during the repair. Your patience as we resolved the issue and your appreciation of the outcome are what helps motivate our team to keep pleasing. Thank you so much for your understanding and we're glad you are our client. Tim Anderson Fixed Operations Director Subaru of El Cajon

Summit Subaru El Cajon responded

Another great review for our star Service Advisor Angel! Thank you, thank you! It's great to learn that Angel listened and delivered, that's' what we're here to do. Looking forward to providing exceptional service for you in the years to come. Tim Anderson Fixed Operations Director Subaru of El Cajon

Summit Subaru El Cajon responded

Thank you for your positive review and thank you for bringing your dog! Here at Subaru of El Cajon we love when clients bring their pets. You should find special station stations across the dealership that have water bowls and toys for our special guests. Also, we thank you for your positive comments on the service that Angel provided. He is one of our best. Tim Anderson Fixed Operations Subaru of El Cajon

Summit Subaru El Cajon responded

Jose, WOW! Thank you for the huge compliment that we are the best service department "hands down"! We strive to please and appreciate your review. Please know that I always available to help should you have the need to reach out to me directly. Thank you, Ricardo Orozco Service Manager Subaru of El Cajon

Summit Subaru El Cajon responded

Your positive review and your recognition of our efforts is greatly appreciated. Here at Subaru of El Cajon, it is our mission to go above and beyond to deliver an exceptional experience. I am personally please to have helped make a difference. We appreciate your loyalty and your business. Ricardo Orozco Service Manager Subaru of El Cajon

Summit Subaru El Cajon responded

Jack, Thank you for letting us and other know that we were helpful and accommodating during your service visit. Our recommendations for future visits are meant to inform you of items that may soon be of concern. It is our job to help our clients keep aware of issues that may effect the efficiency and safety of their vehicles. We appreciate that you appreciate this service. Thank you, Tim Anderson Fixed Operations Director Subaru of El Cajon