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Summit Subaru El Cajon - Service Center

El Cajon, CA

4.7
575 Reviews

575 Reviews of Summit Subaru El Cajon - Service Center

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March 22, 2022

My service advisor Angel took care of me. He answered all my questions and concerns. More

by casillas.luis2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Flores, Doug Birdsall
Mar 25, 2022 -

Summit Subaru El Cajon responded

Thank your for your positive review and for recognizing Angel for taking car of you and answering all of your questions. At Subaru of El Cajon, the mot important part of any customer interaction is communication, and we are glad that we delivered. Thank you for choosing our dealership for your vehicle's service needs. Tim Anderson Fixed Operations Director Subaru of El Cajon

March 21, 2022

Had a part replacement covered under warranty. Ray also helped me reset my clock. Thank you More

by johart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Mar 25, 2022 -

Summit Subaru El Cajon responded

Thank you for posting your positive review of your service experience here at Subaru of El Cajon with Ray. The personal touch and your complete satisfaction is what we strive to achieve. And in doing so, we are glad to hear hat Ray was able to help reset your clock. If you ever have any questions about your vehicle, please make an appointment at our 'LOVE SHCACK" where we teach our clients about their vehicles so that they can grow to appreciate all the technology that our Subaru vehicles have to offer. Randall Blaum Love Shack Manager Subaru of El Cajon

March 18, 2022

I have always been given good service. You have been accommodating when time was a factor. I have always been asked before repairs were done. More

by jacqueburrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Mar 18, 2022 -

jacqueburrow responded

Thank you for years of good service on my 2011 and now on my 2017. Ray was kind enough to help me get my contacts back in my car. I had tried several times, even consulting the manual, with no luck. Thank you, Ray

March 14, 2022

Subaru of El Cajon is great! The service was fast and my 11-year-old Forester runs like new! More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Mar 14, 2022 -

Summit Subaru El Cajon responded

Deb, Thank you for your recommendation and your 5-STAR review. We are glad that we were able to get you in and out quickly and that your Forester runs as good as new! When maintained well these Subaru's seem to last forever. Thank you for your business and for your loyalty. We love clients like you! Tim Anderson Fixed Operations Director Subaru of El Cajon

March 04, 2022

Really friendly people. I would definitely recommend this dealership to friends and acquaintances over all the other Subaru dealerships. More

by cjmacky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Flores
Mar 14, 2022 -

Summit Subaru El Cajon responded

Thank you so much for your positive review of my team here at Subaru of El Cajon. We take customer service seriously, and to learn that you would recommend us over other Subaru dealerships is a huge compliment. Thank you! Tim Anderson Fixed Operations Director Subaru of El Cajon

March 03, 2022

Very satisfied so far but still need to have one more issue taken care of More

by Judy.bourbonnais
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Flores
Mar 14, 2022 -

Summit Subaru El Cajon responded

Judy, Thank you for your positive review. We hope that we can resolve your open issue. Please contact Angel or myself so that we can ensure your complete satisfaction. Tim Anderson Fixed Operations Director Subaru of El Cajon

February 28, 2022

I have always been very happy with the high level of service from the Subaru Service Center. More

by michelebrannon or Jonni Brannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica was tremendously helpful., Ricardo Orozco
Mar 01, 2022 -

Summit Subaru El Cajon responded

Thanks! We're glad to hear that you've always been happy with the high level of service we provide from our Service team. We appreciate you being a loyal customer and are looking forward to seeing you again soon. Tim Anderson Fixed Operations Director Subaru of El Cajon

February 25, 2022

Excellent service, it was a quick and easy process dropping off and picking up my car. Angel my service advisor was great. Loved the complimentary Lyft feature. More

by ruths925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Flores
Feb 28, 2022 -

Summit Subaru El Cajon responded

Thanks! We're glad to hear that you had a great experience with us and that we were able to service your vehicle as quickly as possible! We appreciate the kind words about Angel, and we will be sure to let him know. We hope to see you back here in the future. Tim Anderson Fixed Operations Director Subaru of El Cajon

February 17, 2022

The service here is great. In and out is quick. problem’s were resolved to satisfaction. Thank you! More

by Pingwerner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Salsaigh
Feb 17, 2022 -

Summit Subaru El Cajon responded

Thank you! We're glad to hear that you had such a great experience with our Service Department and that we were able to resolve your problem in a timely manner. We appreciate your business and hope to see you back here in the future! Tim Anderson Fixed Operations Director Subaru of El Cajon

February 16, 2022

Subaru El Cajon was fantastic! Start to finish, they were very responsive, helpful, and professional! They honored my warranty without issue and fixed my car AND provided me a lo More

by Annettefenton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica, Angel Flores
Feb 17, 2022 -

Summit Subaru El Cajon responded

Thank you! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Subaru of El Cajon and that our team was helpful from start to finish. We always want to help our customers out and we're glad that we were able to get you into a loaner vehicle while yours was getting serviced. We will be sure to let Angel and Monica know of your kind words! Tim Anderson Fixed Operations Director Subaru of El Cajon

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