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Summit Subaru El Cajon - Service Center

El Cajon, CA

4.7
583 Reviews

583 Reviews of Summit Subaru El Cajon - Service Center

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March 18, 2022

I have always been given good service. You have been accommodating when time was a factor. I have always been asked before repairs were done. More

by jacqueburrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
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Mar 18, 2022 -

jacqueburrow responded

Thank you for years of good service on my 2011 and now on my 2017. Ray was kind enough to help me get my contacts back in my car. I had tried several times, even consulting the manual, with no luck. Thank you, Ray

March 14, 2022

Subaru of El Cajon is great! The service was fast and my 11-year-old Forester runs like new! More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Report | Print
Mar 14, 2022 -

Summit Subaru El Cajon responded

Deb, Thank you for your recommendation and your 5-STAR review. We are glad that we were able to get you in and out quickly and that your Forester runs as good as new! When maintained well these Subaru's seem to last forever. Thank you for your business and for your loyalty. We love clients like you! Tim Anderson Fixed Operations Director Subaru of El Cajon

March 04, 2022

Really friendly people. I would definitely recommend this dealership to friends and acquaintances over all the other Subaru dealerships. More

by cjmacky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Flores
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Mar 14, 2022 -

Summit Subaru El Cajon responded

Thank you so much for your positive review of my team here at Subaru of El Cajon. We take customer service seriously, and to learn that you would recommend us over other Subaru dealerships is a huge compliment. Thank you! Tim Anderson Fixed Operations Director Subaru of El Cajon

March 03, 2022

Very satisfied so far but still need to have one more issue taken care of More

by Judy.bourbonnais
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Flores
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Mar 14, 2022 -

Summit Subaru El Cajon responded

Judy, Thank you for your positive review. We hope that we can resolve your open issue. Please contact Angel or myself so that we can ensure your complete satisfaction. Tim Anderson Fixed Operations Director Subaru of El Cajon

February 28, 2022

I have always been very happy with the high level of service from the Subaru Service Center. More

by michelebrannon or Jonni Brannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica was tremendously helpful., Ricardo Orozco
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Mar 01, 2022 -

Summit Subaru El Cajon responded

Thanks! We're glad to hear that you've always been happy with the high level of service we provide from our Service team. We appreciate you being a loyal customer and are looking forward to seeing you again soon. Tim Anderson Fixed Operations Director Subaru of El Cajon

February 25, 2022

Excellent service, it was a quick and easy process dropping off and picking up my car. Angel my service advisor was great. Loved the complimentary Lyft feature. More

by ruths925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Flores
Report | Print
Feb 28, 2022 -

Summit Subaru El Cajon responded

Thanks! We're glad to hear that you had a great experience with us and that we were able to service your vehicle as quickly as possible! We appreciate the kind words about Angel, and we will be sure to let him know. We hope to see you back here in the future. Tim Anderson Fixed Operations Director Subaru of El Cajon

February 17, 2022

The service here is great. In and out is quick. problem’s were resolved to satisfaction. Thank you! More

by Pingwerner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Salsaigh
Report | Print
Feb 17, 2022 -

Summit Subaru El Cajon responded

Thank you! We're glad to hear that you had such a great experience with our Service Department and that we were able to resolve your problem in a timely manner. We appreciate your business and hope to see you back here in the future! Tim Anderson Fixed Operations Director Subaru of El Cajon

February 16, 2022

Subaru El Cajon was fantastic! Start to finish, they were very responsive, helpful, and professional! They honored my warranty without issue and fixed my car AND provided me a lo More

by Annettefenton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica, Angel Flores
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Feb 17, 2022 -

Summit Subaru El Cajon responded

Thank you! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Subaru of El Cajon and that our team was helpful from start to finish. We always want to help our customers out and we're glad that we were able to get you into a loaner vehicle while yours was getting serviced. We will be sure to let Angel and Monica know of your kind words! Tim Anderson Fixed Operations Director Subaru of El Cajon

February 15, 2022

Great service, very efficient and courteous. The staff is very accommodating and they explain all procedures and answer all questions. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Report | Print
Feb 16, 2022 -

Summit Subaru El Cajon responded

Thank you for taking the time to leave us this review, Bob! We're very glad to hear that you found our staff to be efficient and courteous during your visit here and that they were communicative throughout the entire process! We appreciate your business and hope to see you back here. Tim Anderson Fixed Operations Director Subaru of El Cajon

February 14, 2022

Very clean and comfy waiting area with complimentary coffee. All questions answered by my service advisor and my wait went very quickly as I was kept advised of what they were doing at all times. More

by Lindagirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Alsaigh
Report | Print
Feb 15, 2022 -

Summit Subaru El Cajon responded

Thanks! We're pleased to know we have been able to exceed your expectations and really help you out! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We're happy to see that your service advisor answered any questions you may have had and was communicative throughout the process. Please come see us for any future needs. Tim Anderson Fixed Operations Director Subaru of El Cajon

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