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Summit Subaru El Cajon - Service Center

El Cajon, CA

4.7
583 Reviews

583 Reviews of Summit Subaru El Cajon - Service Center

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November 23, 2021

They are close and available for service on my Subaru. My oil change and complimentary car wash was done in about an hour and a half. The service advisor mentioned things that “they recommend” should be done More

by GLUG1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn’t work with any of them
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November 21, 2021

Prompt, efficient service. Arrived early, & was written up quickly. The work was performed timely. Appreciated the complementary wash! More

by carla1fritz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cicso Quijas, Angel Flores
Report | Print
Nov 29, 2021 -

Summit Subaru El Cajon responded

Thank you! We're pleased to know we have been able to exceed your expectations and really help you out and that the work was preformed in a timely manner. We appreciate your business and hope to see you again. Paul Fillmore General Manager Subaru of El Cajon

November 19, 2021

Always the best, most thorough service with a smile. Subaru, best car I ever owned! More

by debstorton8842
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Flores
Report | Print
Nov 29, 2021 -

Summit Subaru El Cajon responded

Thank you for taking the time to leave us this review! We are so glad to hear that you experience great service everyone you visit us! And we're glad to hear that Subaru is the best car you've ever owned. We are looking forward to seeing you again soon. Paul Fillmore General Manager Subaru of El Cajon

November 18, 2021

The service department was very helpful and polite, and took time to listen to my concerns. More

by sunshine724@sbcglobal.net
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
JP, Ray Clearwater, Angel Flores
Report | Print
Nov 18, 2021 -

Summit Subaru El Cajon responded

Hi, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Subaru of El Cajon! We appreciate your positive review about your recent experience with us! Paul Fillmore General Manager Subaru of El Cajon

November 18, 2021

Angel in the service department was amazing! He thoroughly explained what needed to be done and gave me updates throughout the day. I even was able to get a Lyft back to my residence. Will only tak More

by teenie0731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Flores
Report | Print
Nov 19, 2021 -

Summit Subaru El Cajon responded

Thank you for taking the time to leave us this review. We're really glad to head that Angel was amazing and that he explained everything that needed to be done! We appreciate you being such a loyal customer and we are looking forward to seeing you again soon. Paul Fillmore General Manager Subaru of El Cajon

November 18, 2021

My experience was great! They got me a Lyft to my house and back when service was complete. More

by erin.stous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Idk name but he wasn’t listed
Report | Print
Nov 19, 2021 -

Summit Subaru El Cajon responded

Thanks! We're glad to hear you had such a great experience here at Subaru of El Cajon. We appreciate your business and hope to see you again soon. Paul Fillmore General Manager Subaru of El Cajon

November 17, 2021

As always great service. Comfortable waiting area with great amenities. We will continue to use this dealership for all our service needs More

by williamhoover88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Orozco
Report | Print
Nov 18, 2021 -

Summit Subaru El Cajon responded

Thank you for taking the time to leave us this review! We're glad to hear that you always receive great service when you visit! Thank you for being a loyal customer and we look forward to servicing you for years to come. Paul Fillmore General Manager Subaru of El Cajon

November 15, 2021

Stan & Angel went out of their way to help me get my cell phone working on the blue tooth. The staff is friendly & very helpful More

by ANTIQUESINTHEATTIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Flores
Report | Print
Nov 16, 2021 -

Summit Subaru El Cajon responded

Thank you for taking the time to leave us this kind review. We're so glad to hear that our team members went out of their way to get your phone working on your bluetooth! Paul Fillmore General Manager Subaru of El Cajon

November 14, 2021

Fast service, lots of outdoor seating, staff is friendly, location is easy to get to More

by rmyeakley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy?
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Nov 15, 2021 -

Summit Subaru El Cajon responded

Hello, thank you for your kind words and this wonderful review! We appreciate your business and hope to see you again soon. Paul Fillmore General Manager Subaru of El Cajon

November 14, 2021

I have never had a bad experience at this location. Service desk staff and advisors are all very nice. More

by susan.lepper.84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater, Ricardo Orozco, Chien Huyhn
Report | Print
Nov 15, 2021 -

Summit Subaru El Cajon responded

We're glad to hear that you've always had a great experience with us! We appreciate your feedback and your business and are looking forward to seeing you again soon. Paul Fillmore General Manager Subaru of El Cajon

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