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Summit Subaru El Cajon - Service Center

El Cajon, CA

4.8
573 Reviews

573 Reviews of Summit Subaru El Cajon - Service Center

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November 04, 2021

I don't know anything about the dealership, just the service department and it was excellent and did a great job More

by charlesdi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Flores
Report | Print
Nov 05, 2021 -

Summit Subaru El Cajon responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Subaru of El Cajon and we hope to see you again soon! Paul Fillmore General Manager Subaru of El Cajon

November 04, 2021

RIDICULOUS TEXT MESSAGING AND EMAILING REQUESTING MY CUSTOMER FEEDBACK. I HATE THIS JUNK. IT MAKES SUBARU LOOK BAD. More

by ASDFADS
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Report | Print
October 28, 2021

I very happy with Subaru of El Cajon service staff. They all been helpful and friendly. More

by dswakhsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Orozco, Angel Flores
Report | Print
Oct 29, 2021 -

Summit Subaru El Cajon responded

Thank you for this review! We're glad to hear that you are happy with our staff and that they were super helpful and friendly during your visit. We appreciate your business and hope to see you again soon! Paul Fillmore General Manager Subaru of El Cajon

October 28, 2021

I am very happy with my experience. Great customer service! Waiting area was nice and clean. More

by mpilgrim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Report | Print
Oct 29, 2021 -

Summit Subaru El Cajon responded

Thank you for this review! We are so glad to hear that you are happy with your experience and that our staff was friendly during your visit! Uur waiting area is newly updated also. We appreciate your business and hope to see you again in the future, Paul Fillmore General Manager Subaru of El Cajon

October 27, 2021

Easy to get an appointment, people were nice. Comfortable waiting room. I was happy with the service. This was my very first time at the El Cajon Subaru dealership. More

by tmburgess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cicso Quijas
Report | Print
Oct 28, 2021 -

Summit Subaru El Cajon responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Paul Fillmore General Manager Subaru of El Cajon

October 26, 2021

Two different time l went there. Just after l bought a 2006, yes an 06, bot from them. Reason, open recall, (air bag.) Found out from ins company. So air bag was fixed, they also did their 147 point in More

by steve12862
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angel Flores
Report | Print
October 23, 2021

This was my first time at Subaru of El Cajon I was not sure what to expect. My service advisor and the mechanic were both very helpful, friendly, and courteous. More

by scottoverson2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Flores
Report | Print
Oct 25, 2021 -

Summit Subaru El Cajon responded

Our staff is committed to providing each of our clients with the best automotive experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Subaru of El Cajon and we hope to see you again soon! Paul Fillmore General Manager Subaru of El Cajon

October 21, 2021

I am still having the warning lights coming on and take gate is not working More

by DNTPHILLIPS7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Fillmore, Randall Blaum, John Garcia, Ray Clearwater, Luis Arredondo
Report | Print
Oct 22, 2021 -

Summit Subaru El Cajon responded

Hi. Please contact our Service Department to schedule an appointment so we can take a look at this and get your vehicle repaired. 888-821-4714 Paul Fillmore General Manager Subaru of El Cajon

October 20, 2021

I Was very happy with my experience. They went out of there way to please. More

by Helenbullock1234
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater, Angel Flores
Report | Print
Oct 21, 2021 -

Summit Subaru El Cajon responded

Hi there, we are very happy to have provided you with such a positive experience! We greatly appreciate your business and hope to see you again soon! Paul Fillmore General Manager Subaru of El Cajon

October 20, 2021

Very easy appointment service. Quick repairs done that were required. Excellent service associate. Kept me informed each step of the way. Good experience. Thanks! More

by ROBERTR4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Report | Print
Oct 21, 2021 -

Summit Subaru El Cajon responded

We're glad everything was completed quickly and to your satisfaction! Thank you for taking the time to leave us this review. We appreciate your business and hope to see you again soon! Paul Fillmore General Manager Subaru of El Cajon

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