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Summit Subaru El Cajon - Service Center

El Cajon, CA

4.8
573 Reviews

573 Reviews of Summit Subaru El Cajon - Service Center

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August 28, 2021

Best service adviser, Cameron. Attentive, accommodating, courteous, professional. Service work was also fairly priced. Win win More

by cfields48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Fillmore, Service advisor, Paul Fillmore, Randall Blaum, Danny Gonzalez, Kenny Johnson, Ricardo Orozco, Kathleen Farris, Kaleb Presley, Vicky Fox
Report | Print
Aug 29, 2021 -

Summit Subaru El Cajon responded

Thank you for this review! We're glad to hear that your service advisor, Cameron was attentive, according and professional during your time with us. We appreciate your business and are looking forward to seeing you again soon. Paul Fillmore General Manager Subaru of El Cajon

August 20, 2021

Professional, knowledgeable about Subarus, flexible in scheduling. A well oiled process and courteous attitudes. A cut above the rest. I would recommend Subaru of El Cajon on all levels! More

by tri6ndn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Orozco, Kathleen Farris
Report | Print
Aug 23, 2021 -

Summit Subaru El Cajon responded

Thank you for this review! We're glad to hear that you had a great experience here at Subaru of El Cajon and that you found our service very flexible. We will be sure to let our team know your kind words. We appericate your business and hope to see you again in the future. Paul Fillmore General Manager Subaru of El Cajon

August 18, 2021

Friendly. Respectful. I will come back next time. The service is quick too! Free transportation back and forth the dealer. Thanks Subaru! Keep up the good work More

by Jonet
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Report | Print
Aug 19, 2021 -

Summit Subaru El Cajon responded

Thank you for this review, Jonet. We're glad to hear that you found our team members friendly and respectful and that we were able to service your vehicle in a timely manner! We appreciate your business and hope to see you again soon! Paul Fillmore General Manager Subaru of El Cajon

August 14, 2021

This was a very positive experience. All personnel were knowledgeable and attentive. I expressed what I wanted in a new car and ever on the checklist was met. More

by carolyn-martinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Gonzalez
Report | Print
Aug 16, 2021 -

Summit Subaru El Cajon responded

We are glad to see you had a positive experience here! We're happy to hear that what you wanted in a new vehicle, we were able to deliver and you drove off our lot feeling completely satisfied! We appreciate your business and hope you enjoy your new ride! Paul Fillmore General Manager Subaru of El Cajon

August 13, 2021

I really appreciate coming into Subaru for my recall not knowing how it was gonna go and the staff making it super easy for me! The whole process!! More

by Paulina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The girl at the front desk!!!, Angel Flores
Report | Print
Aug 16, 2021 -

Summit Subaru El Cajon responded

Paulina, Thank you so much for this positive review. We're glad to see you had a great experience here at Subaru of El Cajon while we were able to take care of your recall. Making sure you get recalls taken care of as soon as you can protects you while you're out on the road. We hope to see you again soon! Paul Fillmore General Manager Subaru of El Cajon

August 09, 2021

Fast and friendly Dealership. Always have great service on vehicle. Will continue to buy my third Subaru there. More

by Chris sipperley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Flores
Report | Print
Aug 10, 2021 -

Summit Subaru El Cajon responded

Chris, Thank you so much for this review. We’re glad to hear that we provided you with fast and friendly customer service. We will be sure to let her team know your kind words. Thank you for being such a loyal super customer and we are looking forward to seeing you again in the future. Paul Fillmore General Manager Subaru of El Cajon

August 08, 2021

The best experience I ever had at an auto dealer. Service was fast and professional and communication was excellent. Everybody went the extra mile. More

by Pejsek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron
Report | Print
Aug 09, 2021 -

Summit Subaru El Cajon responded

Thank you for this review. We're glad to see that this was the best experience you had at an auto dealer. Our Service team always tries their best to get their customers in and out quickly, all while getting the work done right the first time. We will be sure to let our Subaru Team know of your kind words. We greatly appreciate your business. Paul Fillmore General Manager Subaru of El Cajon

August 06, 2021

Exceptional service and customer satisfaction. Always clean waiting area with water and coffee available. Clean restrooms and TV and wifi. Great experience and will come back for service and purchase More

by Fatarantino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Flores
Report | Print
Aug 06, 2021 -

Summit Subaru El Cajon responded

Thank you for this review! We're glad to hear that our team provided excellent customer service and you found our Dealership clean with many amenities. We want our customers to feel comfortable while their vehicle is being serviced. We greatly appreciate your business and hope to see you again soon. Paul Fillmore General Manager Subaru of El Cajon

July 31, 2021

Service Advisor Angel did an amazing job representing the dept; service check in desk staff members were also very helpful. Updates to car went timely. Appreciated exterior being washed. More

by AbramsLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater, Angel Flores
Report | Print
Aug 01, 2021 -

Summit Subaru El Cajon responded

Thank you for this review! We're so glad to hear that Angel did an amazing job representing the service department, we will be sure to let him and the entire team know of your kind words. We appreciate you being a loyal customer and we hope to see you again soon. Paul Fillmore General Manager Subaru of El Cajon

July 30, 2021

Showed up before my appointment and they took my car in right away. Gave me a loaner so I could go do my errands while my car was being serviced. Excellent customer service. More

by ZIHAD2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rone Isho, Angel Flores, Alejandro Ramos
Report | Print
Aug 01, 2021 -

Summit Subaru El Cajon responded

Thank you for this review! We're glad to hear that you had a great experience at Subaru of El Cajon and that our team was able to take such good care of you by giving you a loaner car while your vehicle was being serviced. We appreciate your business and hope to see you again. Paul Fillmore General Manager Subaru of El Cajon

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