Sunland Park Chrysler Dodge Jeep RAM - Service Center
El Paso, TX
291 Reviews of Sunland Park Chrysler Dodge Jeep RAM - Service Center
JR my service rep is and has been the best rep at at any dealership in 55 years of driving. Sunland Park Dodge Ram is a superior dealership that I have going to for the last 8 years!! I’m extremely happy al dealership in 55 years of driving. Sunland Park Dodge Ram is a superior dealership that I have going to for the last 8 years!! I’m extremely happy all aspects of the dealership from the purchase of my new vehicle, delivery and service!! More
So, an update on my March 2, 2022, review on the service of City of Marfa ambulance brought in on December 2021. I was told parts will be in on March 17. On March 21, I called and was told "THE ONLY PART" of City of Marfa ambulance brought in on December 2021. I was told parts will be in on March 17. On March 21, I called and was told "THE ONLY PART" they are waiting on is a DEF pump, which will be in on March 23. So today I just got off the phone, I was just told "THE ONLY PART" they are waiting on is the DEF holding tank, that will be in on April 4th. So I was originally told other dealers have the parts. Today I was told I could have paid a surcharge to have the parts shipped to Sunland Dodge. I don't understand, why do they keep changing their story? In retrospect, back in early January 2022 I should have asked, which dealer has the parts, I will go there, if I would have initially been told I could have paid a surcharge to get the parts to Sunland Dodge, I would have paid a surcharge. More