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Sunland Park Chrysler Dodge Jeep RAM - Service Center

El Paso, TX

4.8
280 Reviews

280 Reviews of Sunland Park Chrysler Dodge Jeep RAM - Service Center

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October 18, 2024

This service experience was very good. I am an out of town customer, the service representatives were very helpful and ensured repair was completed by the end of the day. Minor negative c More

by James Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Martinez
Oct 18, 2024 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Thank you for choosing Sunland Park Chrysler Dodge Jeep Ram for your service needs. We're glad to hear everything went smoothly and appreciate your understanding with the minor oversight. We encourage you to reach out directly so we can resolve any concerns in the future.

October 18, 2024

Service advisor was very professional and knowledgeable about the car care issues and very helpful in order to make the right decisions More

by LM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Palacios
Oct 18, 2024 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Thank you for your kind words. At Sunland Park Chrysler Dodge Jeep Ram, we're pleased to offer professional and knowledgeable service.

October 17, 2024

Took care of our vehicle maintenance needs and ordered part we need that is still under warranty! Super professional and riendly staff! More

by sfa1580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana Armstrong
Oct 17, 2024 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

We appreciate your kind words and trust in Sunland Park Chrysler Dodge Jeep Ram. Our team always strives to provide professional service for all your vehicle maintenance needs.

October 17, 2024

Excellent customer service and good follow up. John was a very nice an friendly service advisor. Looking forward to our next service More

by Kiko.amaya1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department John Cvik
Oct 17, 2024 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Thank you for sharing your experience at Sunland Park Chrysler Dodge Jeep Ram. Our team takes pride in providing excellent customer service and follow up.

October 16, 2024

They always treat me well. I have purchased two Dodge Challengers here within the last 5 years. Great customer service during and after the sale! I service my vehicle here as w More

by Pelau Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William "Bill" Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryana (not sure if correct name), in service dept.
Oct 16, 2024 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Thank you for choosing Sunland Park Chrysler Dodge Jeep Ram. We're grateful to serve customers like you from Las Cruces, NM. We appreciate your continued business with us!

October 14, 2024

Went in for a factory recall on my 2023 ram truck. They got me in quick did the work and I was back on the road. Didn't take long at all. More

by alicia4k1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot his name.
Oct 14, 2024 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Great to hear your 2023 Ram truck recall was handled swiftly. Our team at Sunland Park Chrysler Dodge Jeep Ram is always here to assist. Safe travels ahead!

October 14, 2024

Great service on my 2023 jeep grand Cherokee for routine maintenance and competitive pricing. Will return More

by andrewlovett78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

We appreciate your review and look forward to seeing you again at Sunland Park Chrysler Dodge Jeep Ram for any future needs. Wishing you smooth rides with your 2023 Jeep Grand Cherokee.

October 12, 2024

Great communication with my service rep, Elizabeth. She kept me up to date, from the initial estimate, to parts shipping times, to repair completion. I’d recommend Sunland Park Dodge to anyone looking More

by jondumond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Palacios
Oct 12, 2024 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

We're so pleased to hear the positive feedback about our communication. Thank you for choosing Sunland Park Chrysler Dodge Jeep Ram and recommending us. We look forward to seeing you again!

October 12, 2024

The service department provides amazing help and attention to detail. Staff is friendly and answers all questions and concerns promptly. More

by Erick.davi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Palacios
Oct 12, 2024 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

We appreciate your positive feedback about our service department at Sunland Park Chrysler Dodge Jeep Ram. Thanks for recognizing our team's hard work, and wishing you safe drives ahead.

October 11, 2024

Fine fine fine fine fine fine fine I dislike surveys, especially ones that have you type words More

by Cimdyharr2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
Oct 12, 2024 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Hello, Thank you for sharing your review. Providing top-notch customer service is the goal that we always strive for and I would sincerely appreciate the chance to learn more about your experience with us and the feedback you have shared. Can you please reach out to me when you have an opportunity? Best regards, Jerry Gandarilla General Sales Manager 915-231-4121 gerardogandarilla@sunlandparkdodge.com

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