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Sunland Park Chrysler Dodge Jeep RAM - Service Center

El Paso, TX

4.8
279 Reviews
Call Service Center (915) 584-9393

279 Reviews of Sunland Park Chrysler Dodge Jeep RAM - Service Center

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February 06, 2024

Elizabeth was helpful from the begining to the end of the appointment.I expressed what I wanted done and she made sure everything was as I requested. More

by juarez_joann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Palacios
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Apr 13, 2024 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

We're glad to hear our team could assist in meeting your needs at Sunland Park Chrysler Dodge Jeep Ram. Your satisfaction is key for us. Please don't hesitate to reach out if you require further support.

January 30, 2024

Great service. I was happy to book an appointment the day before. Thankful for the shuttle service More

by tookdogg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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Apr 13, 2024 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Thank you for choosing Sunland Park Chrysler Dodge Jeep Ram. We're glad our appointment booking and shuttle service met your needs.

January 29, 2024

Other than it being to cold, the service was outstanding. Jocelyn always provided excellent service. More

by gotfavor.mainor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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Apr 13, 2024 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

We're glad you received excellent service at Sunland Park Chrysler Dodge Jeep Ram. Temperature can be tricky, but ensuring your comfort is important so we appreciate the feedback. Thanks for letting us serve you.

January 19, 2024

Super fast my service and efficient was only oil change and there I waited for them less than an hour More

by Dj ferny FX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David mora creo
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Apr 13, 2024 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

We appreciate your positive feedback about your fast oil change at Sunland Park Chrysler Dodge Jeep Ram. Stay safe on the roads!

January 03, 2024

Customer centered Get it right the first time. Above and beyond. Not always trying to upsell!! More

by dnmango
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

It's encouraging to see our focus on customers recognized. We value your acknowledgment of Sunland Park Chrysler Dodge Jeep Ram's first-time-right approach. Your review means a lot to us, hope you remain satisfied with the service received even without upsale intentions.

December 30, 2023

Service coordinator was very attentive and the issue was resolved in the time that was told it would be. More

by Jbaeza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

We appreciate your positive feedback regarding Sunland Park Chrysler Dodge Jeep Ram's service coordination. Please drive safely out there!

December 06, 2023

Worst service department I have come across in El Paso they will lie to you about the problem and then try to charge you 250 an hour for Service. I towed my car out of there and took it to a reputable Dod More

by jcpreach911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Murphy
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Dec 06, 2023 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Hello, Your satisfaction is our goal here at Sunland Park Chrysler Dodge Jeep Ram. When it is convenient for you, I would like to speak with you about the charges you received from our Service Team during your recent visit. Will you please reach out to me so we can discuss this further? Best regards, Jerry Gandarilla General Sales Manager 915-231-4121 gerardogandarilla@sunlandparkdodge.com

October 21, 2023

The service was fast. . the wait time was not bad at all . No complaints at all More

by cristinamg49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2023 -

cristinamg49 responded

The service was fast the wait time was not bad at all No complaints at all

October 20, 2023

Fast an courteous seevice. Easy to schedule the appointment. Convenient location in West El Paso. More

by Ernesto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Murphy
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Oct 21, 2023 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Hello. Our Service Team here at Sunland Park Chrysler Dodge Jeep Ram greatly appreciates your feedback regarding the fast, courteous, five-star service you received from us. It's rewarding to see that you had an easy time making an appointment and found our location convenient. Thank you for this positive review and please choose us again for all of your service needs.

October 20, 2023

Excellent service they help me understand the process. my Jeep was done on time really happy with the service. More

by Alonso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2023 -

Alonso responded

Excellent service

Oct 20, 2023 -

Alonso responded

Excellent service

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