Sunny King Toyota

The service department is terrible. I went in person and was told a lie about my car. I had to get Toyota corporate involved and the service manager continued to lie! I was astounded. I went in person and was told a lie about my car. I had to get Toyota corporate involved and the service manager continued to lie! I was astounded. More

Great Service Dept. .was 600miles from mine in FL..Sunny took care of me.. Will return..if ever in area again.. .was 600miles from mine in FL..Sunny took care of me.. Will return..if ever in area again.. More

I took my 2007 Lexus ES 350 to Sunny King Toyota for a brake repair. I was quoted $1,250 for the front brakes and $1,250 for the rear brakes, plus a $150 inspection fee. I took my car to Grover and Son Ti brake repair. I was quoted $1,250 for the front brakes and $1,250 for the rear brakes, plus a $150 inspection fee. I took my car to Grover and Son Tire in Oxford, AL and was only charged $325 to replace rear brakes and new rotors. I saved over $2,325 by simply going to a local honest repair shop. DO NOT TAKE YOUR CAR TO SUNNY KING TOYOTA FOR REPAIRS. Y ou will be taken advantage of and ripped off. More

Terrible customer service, no one knows what’s going on. They don’t seem to communicate to each other. A mess every time I’ve gone. I won’t ever go back. They don’t seem to communicate to each other. A mess every time I’ve gone. I won’t ever go back. More

They did well on my oil change did all things that they were asked to do were asked to do More

Great services. Easy to get appointments when you need them. Sale associates are good with sales of cars. Easy to get appointments when you need them. Sale associates are good with sales of cars. More

The technician and staff are very courteous and explain everything with pictures and conversation. They do everything in a timely manner. everything with pictures and conversation. They do everything in a timely manner. More

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If I could give 5 stars to the GM, Vernon Thomas I would. He tried his best! But on the other end, our plans were not fulfilled. We wanted to upgrade to a RAV4 XLE premium from our regular RAV4 XLE. Inste He tried his best! But on the other end, our plans were not fulfilled. We wanted to upgrade to a RAV4 XLE premium from our regular RAV4 XLE. Instead of fulfilling what we wanted, we had to choose a Camry. After we told them it may not be good that we keep it long term. But they won’t trade us out of it. So we’re stuck with it until I don’t know when. My mom was talked into buying the Camry, and as she said, it’s because she’s a female and they think they can overpower females. At this point, we are out of options. I don’t even know if we will return in May to buy another car here or not. More

So far every visit has been met with good, quick service. I have never had to bring my vehicle back after leaving or noticed any problems caused by the service technicians. I have never had to bring my vehicle back after leaving or noticed any problems caused by the service technicians. More