Sunnyvale Honda

I submitted inquiry online via honda official website, and was contacted quickly with inventory info, link to photos, pricing etc. I was able to schedule test drive the same day. (other dealership i conta and was contacted quickly with inventory info, link to photos, pricing etc. I was able to schedule test drive the same day. (other dealership i contacted said they had car according to online inventory link but was told there is no car when we went for test drive by appt - bad experience) I was able to work with Jay & Felix to get a good deal quickly, just by a couple phone calls, also received a good price for our trade-in car. They also waited for us to finish the transaction after closing hours, very happy with the purchase. More

Thanks to Felix ong. Was great help in the purchase. Have to visit finance again as they missed some signatures for DMV Paper work :( to visit finance again as they missed some signatures for DMV Paper work :( More

I went in to check out a few cars on the lot and got the best service I've ever had with a dealer. Juan Lepe was my main contact, I couldn't ask for a better salesman. Juan listened, gave great suggestion best service I've ever had with a dealer. Juan Lepe was my main contact, I couldn't ask for a better salesman. Juan listened, gave great suggestions, and ultimately helped me to make the best deal I could ask for. More

Sam Samaha is probably the nicest, most relaxed car salesman I have had the pleasure to work with--and this is probably my 20th new car, and most of those were Hondas! Sam was responsive and attentive salesman I have had the pleasure to work with--and this is probably my 20th new car, and most of those were Hondas! Sam was responsive and attentive and informative without ever putting the slightest pressure on us to decide or sign on the dotted line. It's like he is actually providing a service rather than working on a commission. How refreshing! I really recommend anybody looking for a car to ask for Sam! More

I had a very positive experience buying a new car last week at Larry Hopkins Honda. The transaction was completed in about two hours, and I was satisfied with every aspect of my purchase. Mr. Mohammad I week at Larry Hopkins Honda. The transaction was completed in about two hours, and I was satisfied with every aspect of my purchase. Mr. Mohammad Iqbal patiently and expertly explained all of the new features of my vehicle, with the able assistance of sales manager Hassan. Finance manager Jesse Brenner-Wiche quickly and efficiently helped process all of the paperwork. All in all a great and easy transaction. More

I experienced very good purchasing process in Larry Hopkins Honda. Juan Lepe is a very professional, kind, and passionate salesman, who help me find a great Honda civic and introduce me detailed inform Hopkins Honda. Juan Lepe is a very professional, kind, and passionate salesman, who help me find a great Honda civic and introduce me detailed information about it. Thank you so much! More

We bought our 2022 Honda Insight Touring from Larry Hopkins in Sunnyvale. The entire team, from Hasan, the Sales Manager, to Mohammad Iqbal, our salesman, to Jesse in Finance, were helpful, patient, Hopkins in Sunnyvale. The entire team, from Hasan, the Sales Manager, to Mohammad Iqbal, our salesman, to Jesse in Finance, were helpful, patient, and NOT PUSHY. They worked very hard to answer our questions, but gave us time to talk it through and make our own decision, without normal dealer pressure or up-selling. Mohammed in particular was gracious, professional and kind, and we will be going back to this team again for our next Honda. The pricing was great, and they met my expectations, even during the chip shortage. They were all men of their word, as we worked through our decision to buy a new car. More

This is the worst place to take your car for service. First they take service orders stating they are available online with appointments and then 4.5 hrs call and say they cannot service due to backup an First they take service orders stating they are available online with appointments and then 4.5 hrs call and say they cannot service due to backup and delays then next available time and date is next week without even apologizing for delays of no fault of customers. They don't have proper trained employees to handle customers. The person who was assigned as a Service writer was "Jacquelyn Olivares" has no IOTA how to treat customers or I bet no experience in the service related industry. Maybe she got recruited through some reference :-). Such people who cannot handle requests, plan work and compassion for customer time are disgrace to this "once good" Honda Dealer in BayArea. On top of it since they don't have pickup/drop off due to pandemic which is understandable given the circumstances but if the customer says they use personal Uber for to and fro after drop and pickup vehicle again no apologize for the delay just say "No Worries". Pathetic dealer service unit. Stay away from the service from Larry Hopkins Service centre. More

Not the best Honda dealers to work with. They are usually very busy and are unwilling to give you all the details be it a sales purchase or a service or a repair. Their attitude shows up clearly as arrogance very busy and are unwilling to give you all the details be it a sales purchase or a service or a repair. Their attitude shows up clearly as arrogance and you hardly can have a good experience at this dealership. Honda cars sell a lot and they are probably benefitting from this and not bothered or interested in giving you a good customer experience. More

My wife and I just bought a Honda Odyssey Elite. Everyone at the dealership was friendly, welcoming, and eager to help. In particular, Marvin Perez really made the experience easy and enjoyable. An Everyone at the dealership was friendly, welcoming, and eager to help. In particular, Marvin Perez really made the experience easy and enjoyable. An additional perk of the dealership was that there were no MSRP markups even amongst the chip shortages due to COVID. More