Sunrise Ford

It was a Very nice and welcoming and the sales associate was very helpful and patient was very helpful and patient More

I bought My 2020 Expedition Max from there and I take it in for Service which they supposedly do a multi-point inspection and oil service when I’m supposed to. The last one was 3 weeks ago and everything ch in for Service which they supposedly do a multi-point inspection and oil service when I’m supposed to. The last one was 3 weeks ago and everything checked out. Coolant was leaking and when and I told them they never reached back out. We called and noting till My vehicle had to be practically be towed in. They took My vehicle which it now has coolant all over the shop floor and wouldn’t give My Husband and 3 Kids a loaner. Telling Him it’s past 5pm and it would take a day or 2 to have it diagnosed meanwhile My Family is coming home in a lift. This is the 2nd car We have bought from them and this is how they treat Us. They showed No care about what position We were in and now We have No vehicle. I only gave it 1 star because I had to so I could let You all know what a heartless dealership this is and if I had know I wouldn’t have bought any cars off of them and I never will again and if your smart neither will You. Stranding a Father and 3 Kids because they didn’t want to deal with it and wanted to go home. No integrity. Shame on You. You give Ford a Black eye D Sahler 11-13-2023 11-14-2023 Now their saying that even though I have a 100,000 mile warranty and I have only put on about 20,000 miles since purchase that the coolant hoses and what needs to be fixed is going to cost Me $1,000 asked to speak to a Manager and sat on hold for an hour and 22 mins til We just hung up. We have never been treated so badly from a Dealership before. More

I took my car in for service. They refused to fix my keyless entry. BAD My car has lest than 19000 miles on it. My keyless entry fell off on Dec of 2021. They did not replace it. They refused to fix my keyless entry. BAD My car has lest than 19000 miles on it. My keyless entry fell off on Dec of 2021. They did not replace it. Well a year and a half later it falls off again. They REFUSED TO FIX IT. IF THEY WOULD HAVE FIXED IT ON THE FIRST TIME IT SHOULDN’T HAVE HAPPENED. VERY POOR CUSTOMER SERVICE. I will NEVER PURCHASE ANOTHER CAR FROM FORD AGAIN. I WAS DRIVING ON THE 10 FREEWAY AND IT FLEW OFF. I TAKE IT IN SAYS ITS NOT UNDER WARRANTY. IT WAS INDER WARRANTY WHEN I TOOK IT IN THE FIRST TIME THE SHOULD HAVE REPLACED IT. THEY PUT THE SAME ONE BACK ON INSTEAD OF REPLACING THE BROKEN ONE. VERY DISAPPOINTED IN THEIR CUSTOMER SERVICE. PLEASE SEARCH OTHER DEALERS FOR YOUR CARS. DON’T BUY A FOR FROM SUNRISE FORD IN FONTANA. THEY DON’T HONOR THEIR OWN WORK I WILL NEVER BUY A CAR FROM FORD AGAIN. VERY BAD CUSTOMER SERVICE. Ms. LEONA HAMPHILL. More

They work with you to see kid of car and what can helped with your monthly payment. with your monthly payment. More

Everyone made the process painless. Usually takes several hours to purchase a vehicle. I was out in 2 Usually takes several hours to purchase a vehicle. I was out in 2 More

Sunrise was able to do my deal quickly, effectively, and completely over the phone and email. completely over the phone and email. More

Alexis who help me to purchase the F-350 He has professional mine and good customer care professional mine and good customer care More

Everyone was very helpful. Especially sales rep Cody was very kind courteous and helpful and knowledgeable for such young guy . Especially sales rep Cody was very kind courteous and helpful and knowledgeable for such young guy . More

Trevor and Jose were great I would recommend them to everyone they both went above and beyond. everyone they both went above and beyond. More

We were working with Victor by phone and Aaron (The Whip Wizard) in person. We went in knowing what we wanted to spend. After test driving a few vehicles and thought about our options. Aaron made it happen! Wizard) in person. We went in knowing what we wanted to spend. After test driving a few vehicles and thought about our options. Aaron made it happen!!! He was professional, friendly and inviting. We will be recommending friends and family here as well as coming back to get another vehicle myself! Awesome Service!!! More