
Sunrise Toyota
Oakdale, NY
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1,177 Reviews of Sunrise Toyota
Very helpful team, knowledgeable, responsive and professional. Would absolutely go back to them, they are willing to go the extra mile to ensure you have a positive experience. Felt very comfortab professional. Would absolutely go back to them, they are willing to go the extra mile to ensure you have a positive experience. Felt very comfortable throughout the whole process and got a lot of individual attention. More
I shopped numberous dealers and came to my 4th Toyota store.I was greeted by the receptionist and I explained I am interested in a new truck an FJ Cruiser.They called a salesman named Louie to the showro store.I was greeted by the receptionist and I explained I am interested in a new truck an FJ Cruiser.They called a salesman named Louie to the showroom and his initial greeting was hello welcome to Sunrise Toyota, Im Louie and how could I help you today.Pleasant I began to tell him why would I buy a FJ over a Jeep Rubicon,the salesman new so much about his product as well as the Jeep.I was impressed do to know other dealership new half of the equipment and options in the truck as well as he did,a-trac,differential lock,vehicle stability and more,I had to ask if this guy was ever a mechanic.He was very knowledgeable and do to the test drive and all the re- insurance of this truck,I began to work my deal with him.I got prices all diffrent, but Lou was very imformative and got me my best deal.I shopped 2011 and he got me a beter deal on a 2012 as well as the highest appraisel for my vehicle.I made out on both ends.There was all questions answered, not a lot of back and forth and no need for another person to come in and try to make the sale do to poor salesmanship that all other dealers did to me.I would recommend if your in the market for a vehicle to go to Sunrise Toyota and ask for the salesman Louis D.He called me and followed up after the sale and gave me advice on how to adjust the roof racks and saved me money again.This experience was the best I ever had and I buy vehicles every two years,never found a saleman like this ever.I felt like family.The dealership has to commend this guy..A+ LOUIE More
After visiting several Toyota dealers, all of which did a great job in trying NOT to sell me a used 2008 Rav 4 either because of rudeness, price trickery or not disclosing Carfax reports, I finally met a sal great job in trying NOT to sell me a used 2008 Rav 4 either because of rudeness, price trickery or not disclosing Carfax reports, I finally met a salesman and dealership who did EVERYTHING right! Dan Gladd was as easy and thoughtful as any salesman I have ever dealt with in purchasing a car. He found the car I was looking for, offered me a very fair price and it took us 10 minutes to wrap it up. With 33,000 miles, it had new tires, clean as a whistle and ran beautifully. There was absolutely no pressure from the business manager Jeff who wished me well and off I went. The parts manager Rusty was also part of this great experience. Sunrise Toyota is the best place when looking for an honest deal. Dan Gladd is your man. More
2ND Toyota from this dealer and salesmen. Great price and pleasure to deal with, have a large number of new cars available so you get what you want, not what they want you to get. Sister in law bought one th pleasure to deal with, have a large number of new cars available so you get what you want, not what they want you to get. Sister in law bought one the same day as us. Went over everything in car and set up navigation and blue tooth for us. More
As a former customer, I was hounded to trade in my car. When I went to see them, they wouldn't be up front about a new car price nor an appraisal price on an 09 trade in. They have contacted me several tim When I went to see them, they wouldn't be up front about a new car price nor an appraisal price on an 09 trade in. They have contacted me several times since but still refuse to give any prices. More
...How did I bring myself to meet someone named Tom Sweeney? I mean, ok... If I went to school with this guy, I'd be nice to him. But seriously. That's so typical. A guy named Tom Sweeney that wor Sweeney? I mean, ok... If I went to school with this guy, I'd be nice to him. But seriously. That's so typical. A guy named Tom Sweeney that works at a Car Dealership. There's enough bad omens when I first pulled up into Sunrise Toyota's Dealership. The place is pretty sweet looking. They keep it clean, the cars themselves are good looking from a distance. Some notable scratches but... I'm not a picky person. I'm not looking for a brand new car, I'm looking for a used one. Tom Sweeney let me drive it, he was friendly even when I was concentrating on the car itself. The car itself was in fine condition as well. At least from what I could tell from a single drive. Tom Sweeney is and was a gentleman and he did not condescend me in anyway. But he really really wanted me to stay. And I'm a polite person. If a person tells me that he just wants me for a few more minutes I have problems just walking away from someone whose talking to me. The price wasn't right. I was looking for a good deal, and what they were offering was marginal. Tom Sweeney brought in his manager and his manager. That's where the true dickery came from Sunrise Toyota. This guy, tried to convince me that he only had one day left to sell the car. Yet wouldn't lower the price. I quoted prices that came from Kelly Blue Book, and he replied, "Well you know what? Kelly Blue Book doesn't sell cars. We do" After a while I just started quoting inane xxxxxxxx prices just so that they would get the message and let me leave. I don't like being an xxxxxxx and wasting people's time. I really don't. But Sunrise Toyota requires of me to be an xxxxxxx just to be heard. He was extremely condescending. How the xxxx did he think he was going to get the sale after treating me like a child? Also, I've heard from friends (take with grain of salt) that whenever they brought the car in for their so-called "Warranty" they never left without having to pay for -something-. Have these guys ever heard of what a Warranty was before? Seriously. More
Salesman very rude, other guy slipped on ice chasing me into parking lot. They treat you like a low life, if you dont leave a deposit, Might go back when management changes up.... They have no clue who into parking lot. They treat you like a low life, if you dont leave a deposit, Might go back when management changes up.... They have no clue who can afford or be financed, cant judge a book by its cover. Thier loss.... More
I had a great experience w/ Sunrise Toyota. My salesman, Dennis Montgomery was very professional and was accomodating to my needs. He had a lot of knowledge about the car I was looking at. All of the empl Dennis Montgomery was very professional and was accomodating to my needs. He had a lot of knowledge about the car I was looking at. All of the employees there were the best! Finance / Leasing and the delivery department made the last steps of the process smooth and easy. I would recommend this dealership to anyone looking for a car. More
The sales rep we worked with, Rick Russell was terrific. From the first encounter he was pleasant, not overly aggressive and very knowledgeable of his product. He answered all our questions and was very ple From the first encounter he was pleasant, not overly aggressive and very knowledgeable of his product. He answered all our questions and was very pleasant and patient. His interest in our well being did not stop after our purchase and as a result we will give Toyota and Rick the first thought when it comes to our next purchase. More