Sunrise Volkswagen of Fort Pierce

My daughter recently took her Ford Escape in for an oil change and tire rotation. The service manager reached out and stated the vehicle needed the brake fluid flushed and the coolant system flushed. The b change and tire rotation. The service manager reached out and stated the vehicle needed the brake fluid flushed and the coolant system flushed. The brake fluid had been flushed less than 3,500 miles prior to this visit, so this was concerning. After picking the vehicle up, the service light came on approximately 10 miles from the dealership. I called the service manager and he said it would cost $200 to diagnose the problem. I questioned this cost since the light was not on when the vehicle was dropped off. He graciously agreed to identify the code for free. After hanging up, the service manager called back and said the light was on when they received the vehicle. It was not. In fact, when the vehicle was brought back in and the code read, it was determined the airbox had not been properly secured. The service manager was still unwilling to admit their fault even after their own technician found and corrected the problem. This is not a service department I would recommend using. More

Staff were very accommodating. They resolved all of our issues and answered all of our questions, even days after we drove off with our truck. Honest as best I can see. They resolved all of our issues and answered all of our questions, even days after we drove off with our truck. Honest as best I can see. More

Greeted nicely. Denise took care of everything I needed. Very professional and will continue to use Denise took care of everything I needed. Very professional and will continue to use More

They did exactly what they were suppose to do. Everything was OK oil change and inspec Everything was OK oil change and inspec More

Grant my service advisor is the best. He goes above and beyond. He makes sure the customer is number one. Sunrise VW is lucky to have him. He goes above and beyond. He makes sure the customer is number one. Sunrise VW is lucky to have him. More

The customer service was great but unfortunately the mechanics left my car in unspeakable mistake. My coolant reservoir was left with no cap on it which lead to me driving an hour home with my coolant f mechanics left my car in unspeakable mistake. My coolant reservoir was left with no cap on it which lead to me driving an hour home with my coolant free flowing out of my car at every stop. I was credited a gallon on coolant but will be remembering this next time there is an issue with my vehicle. Grant and John handled the situation good just would hate for this to happen to someone else. More

I have bought from the dealership before and trust it so when I lost the use of my 16 yr old truck. I went online and found the Honda Civic . My sales lady Carol was very nice to deal with when I lost the use of my 16 yr old truck. I went online and found the Honda Civic . My sales lady Carol was very nice to deal with More

This dealership makes the impossible, possible. From start to end communication was paramount. Thanks Sunrise Ford your customer satisfaction warranted a return in getting quality for happiness. From start to end communication was paramount. Thanks Sunrise Ford your customer satisfaction warranted a return in getting quality for happiness. More

Rep & Tech showed competence and their Services & Courtesy were greatly appreciated. Showroom & Waiting room very comfortable. Thank you Courtesy were greatly appreciated. Showroom & Waiting room very comfortable. Thank you More

Service was fast and done well. What really stood out was the service manager. Grant was fantastic at every step of the process. What really stood out was the service manager. Grant was fantastic at every step of the process. More