Sunrise Volkswagen of Fort Pierce - Service Center

My car had Nitrogen in the tires when I bought from another dealer. I was planning to maintain the car at Sunrise VW dealership because of proximity to my home. When I asked if Nitrogen Can be used another dealer. I was planning to maintain the car at Sunrise VW dealership because of proximity to my home. When I asked if Nitrogen Can be used for my tires if needed,i was told that I have to pay because I did not buy the car from this dealership. If the tires have Nitrogen from the factory,why should I be charged? More

They are easy to do business with. They had my information from a previous visit, asked what was the issue, I left my keys and the took care of it and call me when it was ready. My car They had my information from a previous visit, asked what was the issue, I left my keys and the took care of it and call me when it was ready. My car had to be towed there and left for weekend, a separate extended warranty I had covered the issue. I told on the phone they found and received a printout when I picked up. I was also told about some other maintenance issues I needed to take care of but was not pressured into doing anything now, I appreciate this. More

We had a good experience with everyone involved within the purchase. This was my son’s first time purchasing a vehicle so of course everything had to be perfect in my eyes but I want to thank; Michael Law the purchase. This was my son’s first time purchasing a vehicle so of course everything had to be perfect in my eyes but I want to thank; Michael Lawrence, Andre Henry, Kevin Davis, and Brenden the salesman for their professionalism, great attitude, and transparency. We had a great experience and would easily purchase or recommend friends and family to the dealership. More

They were attentive to my questions and dealing with issues needing repairs on the vehicle. Also very patient and helpful and dealing with specific issues They were quick to provide estimate and began r issues needing repairs on the vehicle. Also very patient and helpful and dealing with specific issues They were quick to provide estimate and began repairs when they said they would. Completed the job in very timely fashion. More

Professional and courteous Grant kept us informed about the progress of the service that was being performed. the progress of the service that was being performed. More

It was a pleasant experience, and they gave me a loaner car Denise is a sweetheart car Denise is a sweetheart More

Overcharged for very simple diagnostic look. Hood latch stuck. $200 to tell me it needed to be lubed. Hood latch stuck. $200 to tell me it needed to be lubed. More

when i arrived, i was met by the service admin. he confirmed my appt and said thatvi needed only an oil change. however, im on the last year of my lease and i wanted to get the appropriate service he confirmed my appt and said thatvi needed only an oil change. however, im on the last year of my lease and i wanted to get the appropriate service for the mileage which was about 22K and i also informed him of two issues that i had recently ecperienced that i wanted the service tech to pay close attention to. i didnt feel likevthe admin was listening or that he was interested in my concerns. he informed me that my service would cost $299 and that my concerns would be discovered if they were an issue. he seemed irritated that 1) i was in a lease 2) requested more than an oil change 3)had concerns so i waited forvthe servicecto be completed. when car was ready the admin led me to the place where i pay my bill and then out to my car. no mention of what was performed or any issues disvovered regarding my concerns. More