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Sunrise Volkswagen of Fort Pierce - Service Center

Fort Pierce, FL

4.5
853 Reviews

853 Reviews of Sunrise Volkswagen of Fort Pierce - Service Center

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February 08, 2024

Sunrise Volkswagen is hands-down, the best service dealership I have ever dealt with in my 53 years! At the moment I am not prepared to purchase another vehicle, but when I do, I will purchase it from More

by Chris123sell
Recommend Dealer
Yes
Feb 08, 2024 -

Sunrise Volkswagen of Fort Pierce responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 09, 2023

It was fine I can in for a tire rotation and a recall and they were supposed to to wash the car but they didn't. More

by Raymaas02
Recommend Dealer
Yes
Nov 09, 2023 -

Sunrise Volkswagen of Fort Pierce responded

We appreciate your feedback and are eager to better your return experience.

November 05, 2023

I will choose a different dealership from now on . Three trips to sunrise Volkswagen and my car still has the original issue More

by fishery-golds0k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Grant Holtzhauer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Sunrise Volkswagen of Fort Pierce responded

"Fishery-golds0k" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@sunrise-vw.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 31, 2023

The second service man who checked me out was upset that he had to redo the paperwork because I do not pay for oil changes. He said I'm responsible for telling the service person that. I did not know that. More

by jaspermary78
Recommend Dealer
Yes
Employees Worked With
Service man
Nov 01, 2023 -

Sunrise Volkswagen of Fort Pierce responded

We appreciate your feedback and are eager to better your return experience.

October 28, 2023

Grant is simply amazing. He addresses all my needs. Always remembers me and is such a delight to work with. The entire staff is wonderful. Tha manager always remembers me and More

by Trisha0525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Holtzhauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Sunrise Volkswagen of Fort Pierce responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 27, 2023

Super nice good customer service,they call / text to keep u informed about your vehicle while in service. More

by AUDREYNEWELLNTT
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Bowman
Oct 31, 2023 -

Sunrise Volkswagen of Fort Pierce responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 24, 2023

The Sunrise Teams are incredible- from Sales to Maintenance they know how to deliver great Customer Service More

by GQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Baessell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonthan Turk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Holtzhauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Sunrise Volkswagen of Fort Pierce responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 18, 2023

This is one of the best dealership treatment ai ever experiment. Everyone professional and the amount of waiting time for services its the fastest this is not a 5 star but 6+. More

by eliezer429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Baessell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Sunrise Volkswagen of Fort Pierce responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 14, 2023

They scheduled me last minute and serviced my car right away. They even washed it More

by jofelici
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Bingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Sunrise Volkswagen of Fort Pierce responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 12, 2023

Grant in customer service was very professional, as was John B. when resolving the issue. Although the service center didn't catch the tire defects the first time the car was there when they initially p More

by smartbizgirl
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Grant Holtzhauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Sunrise Volkswagen of Fort Pierce responded

"Smartbizgirl" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@sunrise-vw.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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