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Sunrise Volkswagen of Fort Pierce - Service Center

Fort Pierce, FL

4.5
881 Reviews

881 Reviews of Sunrise Volkswagen of Fort Pierce - Service Center

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March 03, 2023

My middle console was rummaged through sunglasses flipped over and left a mess not even sure why they were in there I was there for a oil change won’t be back More

by FRANCINE.BERTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Mar 03, 2023 -

Sunrise Volkswagen of Fort Pierce responded

We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

March 02, 2023

Very friendly professional service. Nice facility, waiting area, and performed service in amount of time promised. More

by Lurban7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Sunrise Volkswagen of Fort Pierce responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 28, 2023

Jon the service manager was great. Car repaired without issue and is now driving great. More

by TIM_TURK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonthan Turk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Sunrise Volkswagen of Fort Pierce responded

Great to see you back again, Tim!

February 28, 2023

Disappointed in the service department. The service personnel misdiagnosed the issue. I returned a few weeks later with same issue and was was charged again. Their policy is to charge 250. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No Help didn’t matter
Feb 28, 2023 -

Sunrise Volkswagen of Fort Pierce responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@sunrise-vw.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 28, 2023

Very responsive, friendly, professional and qualified team. They scheduled us promptly for service and resolved our issue. Great team and great location. More

by cwittmann88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Holtzhauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Sunrise Volkswagen of Fort Pierce responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 26, 2023

Easy to schedule and fast service. All work under warranty. Place is clean and people are nice More

by NJSURFRIDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonthan Turk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Sunrise Volkswagen of Fort Pierce responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 25, 2023

Clean,nice employees, and made my day go very well. I was very pleased about the experience More

by Yolanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Baessell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonthan Turk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Holtzhauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sidd Chandra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Kehagias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cathy Munzar
Feb 27, 2023 -

Sunrise Volkswagen of Fort Pierce responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 24, 2023

Grant is very professional and knowledgeable about the Volkswagen product. He explains and you never feel rushed with him. It is a pleasure having my car serviced at Sunrise Volkswagen. More

by Reezpartylite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Holtzhauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Sunrise Volkswagen of Fort Pierce responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 23, 2023

Grant and John and the Alberto all rock, everything was great and clearly communicated and they went a over and beyond. This dealership has all my future business More

by ajhoward1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Holtzhauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John, Alberto all 5 stars
Feb 23, 2023 -

Sunrise Volkswagen of Fort Pierce responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 15, 2023

Friendly staff, completed the work quickly and seemed to have done a good job. Dealership was very clean and enjoyable. More

by Sarcioneb07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Holtzhauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Sunrise Volkswagen of Fort Pierce responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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