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Sunrise Volkswagen of Fort Pierce - Service Center

Fort Pierce, FL

4.5
852 Reviews

852 Reviews of Sunrise Volkswagen of Fort Pierce - Service Center

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November 05, 2022

Outstanding customer service. Unlike any other experience I've previously had at other dealer service departments. Genuinely interested in helping and providing the best service p More

by FGRANT728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Holtzhauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2022 -

Sunrise Volkswagen of Fort Pierce responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 02, 2022

My service went smooth and delivered as promised and was kept informed the whole time. More

by dcolonna75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Holtzhauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Sunrise Volkswagen of Fort Pierce responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 01, 2022

I'm sure it was very good. Sales manager work well. Service sales manager helps out pretty well with trying to fix things. But my lifters is tapping More

by vince.williams12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron in sales
Nov 02, 2022 -

Sunrise Volkswagen of Fort Pierce responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

October 29, 2022

Grant did an excellent job looking after my car and communicated clearly. More than satisfied. More

by Bart
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Grant Holtzhauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Sunrise Volkswagen of Fort Pierce responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 28, 2022

Awesome service every time from everyone. I can’t not complain. I appreciate the service I received More

by MERLINEPENNANT999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonthan Turk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Sunrise Volkswagen of Fort Pierce responded

Great to see you back again! Enjoy the weekend.

October 28, 2022

Great service! Kept me informed throughout the whole process. Gave me a loaner car while mine was being repaired. Made sure the car was working 100% before letting More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Holtzhauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacy Chagnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Sunrise Volkswagen of Fort Pierce responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 26, 2022

Person helping gave misinformation that made service more expensive; spent extra time getting a refund when I was short on time; feel like customer time is not always considered; not good at communicating wh More

by ts13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cindy Bingham
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Sunrise Volkswagen of Fort Pierce responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@sunrise-vw.com or responding directly to this review with the requested information. We hope to hear back from you soon.

October 22, 2022

People are very nice and accommodating. Dealership is very clean and bright and I love the snacks and coffee while you wait. More

by RAMIREZSHERRI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Holtzhauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Sunrise Volkswagen of Fort Pierce responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 22, 2022

It was a very nice experience. The staff was very nice and explained everything in detail and had my car back to me in a timely fashion. More

by KIMMER1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Oct 24, 2022 -

Sunrise Volkswagen of Fort Pierce responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 22, 2022

Concise, to the point, friendly, service, would definitely recommend. Didn’t agree with the prices for service, but hey. More

by wiltingmanners@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Bowman?
Oct 24, 2022 -

Sunrise Volkswagen of Fort Pierce responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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