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Sunrise Volkswagen of Fort Pierce - Service Center

Fort Pierce, FL

4.5
852 Reviews

852 Reviews of Sunrise Volkswagen of Fort Pierce - Service Center

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September 03, 2022

Terrific customer service. .great help. Very informative. Very clean shop. Very nice courteous service manager. More

by feitocrane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Holtzhauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2022 -

Sunrise Volkswagen of Fort Pierce responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

September 02, 2022

Received an Instant appointment when calling to book fast courteous service as usual Friendly Grant! Clean showroom it was a pleasant experience More

by seashellva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Holtzhauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Sunrise Volkswagen of Fort Pierce responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 31, 2022

Exceeded expectations. Helped me with an appointment when nobody else did.Go Grant! Drove 1 hour and more to come here. More

by VALENTINA1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Holtzhauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All tge others who helped.
Aug 31, 2022 -

Sunrise Volkswagen of Fort Pierce responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 20, 2022

The service was excellent and prompt. The service agent was courteous, knowledgeable and a pleasure with which to deal. My problem was fixed in no time and I was on my way. More

by BHWILLAPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonthan Turk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Sunrise Volkswagen of Fort Pierce responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 19, 2022

New associate need more training Took the dealer 3 hours to change oil .didn’t wash the car as other dealers . Si I feel they a half if the work and was not cheap More

by mr.estades
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Bingham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Sunrise Volkswagen of Fort Pierce responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 19, 2022

In all my interactions with everyone at Sunrise, I have found the staff to be courteous, respectful of my time, and friendly. The facilities are very clean and quiet so I can usually get work done while I More

by msbeharry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Aug 19, 2022 -

Sunrise Volkswagen of Fort Pierce responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 18, 2022

Having to come back multiple times to get same issues fixed. My vehicle has been in and out for repair for 8 months. The vehicle is still not correctly repaired and service manager has basically washed More

by mhillabrandt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Baessell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Holtzhauer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Sunrise Volkswagen of Fort Pierce responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@sunrise-vw.com or responding directly to this review with the requested information. We hope to hear back from you soon.

August 17, 2022

Was easy to make appointment and everything was completed quickly.service manager (John) was friendly and helpful. More

by Tracy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonthan Turk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2022 -

Sunrise Volkswagen of Fort Pierce responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 17, 2022

Everyone was courteous and everything was done that I asked. Service was prompt and efficient More

by MAKNSAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Bingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2022 -

Sunrise Volkswagen of Fort Pierce responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 13, 2022

Took my car in right away and brought it back to me in a timely fashion the sevice mar was also very nice More

by Bevdonrov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonthan Turk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Sunrise Volkswagen of Fort Pierce responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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