Sunrise Volkswagen of Fort Pierce - Service Center
Fort Pierce, FL
849 Reviews of Sunrise Volkswagen of Fort Pierce - Service Center
We moved here from Las Vegas, we have only been here for several months and found this dealership. We have only dealt with the service department and they seemed very very nice and efficient and they got ou several months and found this dealership. We have only dealt with the service department and they seemed very very nice and efficient and they got our recall done in a timely manner. More
It was quick and easy to schedule an online appointment. They diagnosed the problem with all the illuminated warning lights on my 2017 Jetta dashboard. They had the part and completed the repairs in a timel They diagnosed the problem with all the illuminated warning lights on my 2017 Jetta dashboard. They had the part and completed the repairs in a timely manner. My only complaint is really with the cost of the repair. Almost $500 to replace a rear wheel speed sensor that had failed apparently causing five lights on the dashboard. Since there are a total of four, one for each wheel and the car has only 55k miles I’m not really looking forward to the expected repair expenses. The car does get great gas mileage, I guess your going to spend the money for gas or repairs! More
The crew was great. I was in a bad mood when I first went into have the car service. Despite my mood the guys( John and John) were very professional and did everything they could to help me. I would recommen into have the car service. Despite my mood the guys( John and John) were very professional and did everything they could to help me. I would recommend their service to anyone who needed repairs. More
Avoid at all cost. Poor customer service, outrageous prices and poor quality work at best. I cannot remember the last time anybody quoted $1800 for a headliner. There is absolutly no justification. prices and poor quality work at best. I cannot remember the last time anybody quoted $1800 for a headliner. There is absolutly no justification. More
A master class in what customer service should look like ! Pull in, to the bay. Greeted by name at the door. A brief exchange on what I needed. Out the door in 2 minutes. Get a call when it's done. Pi ! Pull in, to the bay. Greeted by name at the door. A brief exchange on what I needed. Out the door in 2 minutes. Get a call when it's done. Picked up, everything completed as discussed. Out the door in 5 minutes. I bought a 5 year old used Passat when I got to Florida, only because it had about 12k miles and it was a good price, and it was meant to be an extra car that would hardly get used. After 2 service encounters of this calivber these guys may have just won over a long time BMW customer.... More
Always a pleasure to see Grant, He worked me in on short notice for an oil change. I am always very happy with their service. notice for an oil change. I am always very happy with their service. More
Overly expensive and does not give the results of an “18 point inspection” to the customer. A completed sheet should be provided detailing what needs to be done as well as potential future repairs or things point inspection” to the customer. A completed sheet should be provided detailing what needs to be done as well as potential future repairs or things to keep an eye on. Didn’t wash car as advertised. More
Fast, courteous, well explained. Very personable service manager.Grant explained the warranty on my car and made suggestions that would significantly be lower my costs in the future. manager.Grant explained the warranty on my car and made suggestions that would significantly be lower my costs in the future. More
Jon manages our process in an exemplary fashion whenever we need service. We purchased our car elsewhere but found the service at Sunrise to be far better. we need service. We purchased our car elsewhere but found the service at Sunrise to be far better. More
I had been helped by Grant with a previous issue so I wanted to go to you for the recall because of the way I was treated in my first visit there by Grant. That is the first point of contact in the ser wanted to go to you for the recall because of the way I was treated in my first visit there by Grant. That is the first point of contact in the service department and he seemed genuine and caring about the client and knowledgeable about my vehicle. More