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Sunrise Volkswagen of Fort Pierce - Service Center

Fort Pierce, FL

4.5
849 Reviews

849 Reviews of Sunrise Volkswagen of Fort Pierce - Service Center

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April 22, 2021

We moved here from Las Vegas, we have only been here for several months and found this dealership. We have only dealt with the service department and they seemed very very nice and efficient and they got ou More

by jamesjzitoiii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot his name its on record though
April 16, 2021

It was quick and easy to schedule an online appointment. They diagnosed the problem with all the illuminated warning lights on my 2017 Jetta dashboard. They had the part and completed the repairs in a timel More

by Russ_Baringer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonthan Turk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Holtzhauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Romae Jarrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2021

The crew was great. I was in a bad mood when I first went into have the car service. Despite my mood the guys( John and John) were very professional and did everything they could to help me. I would recommen More

by SHOKATA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Baessell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonthan Turk
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2021

Avoid at all cost. Poor customer service, outrageous prices and poor quality work at best. I cannot remember the last time anybody quoted $1800 for a headliner. There is absolutly no justification. More

by DBPROPOOL.INC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonthan Turk
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2021

A master class in what customer service should look like ! Pull in, to the bay. Greeted by name at the door. A brief exchange on what I needed. Out the door in 2 minutes. Get a call when it's done. Pi More

by DBICKNEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Holtzhauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Sunrise Volkswagen of Fort Pierce responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

April 08, 2021

Always a pleasure to see Grant, He worked me in on short notice for an oil change. I am always very happy with their service. More

by GERRYB1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonthan Turk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Holtzhauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Romae Jarrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Sunrise Volkswagen of Fort Pierce responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

Apr 12, 2021 -

Sunrise Volkswagen of Fort Pierce responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

April 06, 2021

Overly expensive and does not give the results of an “18 point inspection” to the customer. A completed sheet should be provided detailing what needs to be done as well as potential future repairs or things More

by NATHANLASHLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonthan Turk
3.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Holtzhauer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Romae Jarrett
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Sunrise Volkswagen of Fort Pierce responded

It seems like your visit with us wasn't up to par. If you could please let us know what went wrong contacting us at social@sunrisevw.com and include your name, reason for sub par visit and best way of contacting you. That way we can send it to upper management to get everything resolved.

April 03, 2021

Fast, courteous, well explained. Very personable service manager.Grant explained the warranty on my car and made suggestions that would significantly be lower my costs in the future. More

by DOCDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Holtzhauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Sunrise Volkswagen of Fort Pierce responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

March 30, 2021

Jon manages our process in an exemplary fashion whenever we need service. We purchased our car elsewhere but found the service at Sunrise to be far better. More

by NICKHURD42
Recommend Dealer
Yes
Employees Worked With
Jonthan Turk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Sunrise Volkswagen of Fort Pierce responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

March 30, 2021

I had been helped by Grant with a previous issue so I wanted to go to you for the recall because of the way I was treated in my first visit there by Grant. That is the first point of contact in the ser More

by MINNIE WELLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Holtzhauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Sunrise Volkswagen of Fort Pierce responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

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